Having experienced a house fire, Howarth's, Chester Branch, came out to redesign the kitchen, accurately measuring and designing even though it was in its burned state. The kitchen was to be rep... Ver mais
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Veja o que dizem as avaliações
Rochdale branch awful to deal with. Branch manager incompetent in dealing with a complaint he witnessed. 2.5 months on all ignored, no follow up. Closing both accounts!, As to head office... Ver mais
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I've used Howarth Timber for 2 of my DIY projects now and I have to say, I'm really impressed. I've been both in branch and also had delivery and both experiences have exceeded expectations. I... Ver mais
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Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big add... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can
Informações de contato
Leeds, Reino Unido
- 0330 119 2509
- info@howarth-timber.co.uk
- www.howarth-timber.co.uk
4,4
Excelente
527 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Good service
Excellent value,easy to order, delivery as promised,only hiccup could have done with a little more notice of delivery.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Quick and easy
The website let me find exactly what I needed and order it for click and collect.
Pick up was quick and easy to.
The range and prices made it the perfect choice
1 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Great service
Great service, regular deliveries according to the project. Competitive prices. Overall very good experience.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Very good quality product
Very good quality product. Delivered in a timely manner, excellent service.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Very poor quality of top soil
Very poor quality of top soil. I found the "top soil" to be very sandy. I have found alot of pieces of plastic wrappers hidden in the soil along with other random items which wont break down aswell as large pieces of stone. Would not recommend buying a large back of top soil from here again. The picture of the top soil bulk bag looks nothing like what I received.
21 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for bringing this to our attention. We're sorry to hear that your experience did not meet expectations. At Howarth Timber, we strive to provide excellent customer service and a reliable range of timber and building materials. We take all feedback seriously and would welcome the opportunity to investigate your concerns further. Please contact our team with more details so we can work towards a resolution.
On-line problem
Staff at the Bury St. Edmunds branch were very helpful. I was advised to buy on-line. However the website would not allow me to use a credit/debit card. Eventually I used PayPal which enabled me to complete my purchase. Delivery was made by Talesey as promised.
21 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent service
Ordered all products online and it was very easy. All the items were delivered on time and the delivery driver was very helpful and went out of his way to carry some of the products into my garage. First class .
20 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
I would definitely recommend
I found the whole process effortless. The products were purchased online, with the easy to negotiate website.
I called Howarth's who told me the date they intended to deliver.
They delivered as stated and craned the product into the garden as requested on purchase.
I would definitely recommend.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Amazing service from start to finish
Amazing service from start to finish. Customer service very helpful with my queries before placing the order then prompt contact with delivery information.
The delivery driver, Donald was so helpful and considerate. He made our onward task a lot easier.
Wouldn't hesitate to recommend Wakefield branch and will certainly use them in the future.
20 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Although I only wanted a small piece of…
Although I only wanted a small piece of timber I was treated the same as a large contractor .
Excellent staff really helpful
Would recommend the Derby branch
26 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Driver was great have elderly in laws…
Driver was great have elderly in laws and they were pleased with how he manoeuvred the driveway.
28 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Poor service
Ordered 3m lengths to be cut down to 2.6m which was on my order and on the delivery note.
However due to an error with their printing system, this wasn’t passed to the relevant person before they were loaded to the lorry.
Disappointing when I even rang them in the morning to double check it would be done.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.
Good quality timber at a great price…
Good quality timber at a great price and delivered on time. Thanks
22 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
4ft x 6ft fence panels
I ordered four featheredged 4ft x 6ft fence panels which, with me living within 5 miles of Howarth's Accrington depot, were delivered free of charge within 3 days. The product is high quality and very competitively priced and has enhanced the end of my garden significantly now I've installed the panels.
18 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
I made a last minfirst classute call in the hope I…
I made a last minute call in the hope I could get a delivery on a Friday, knowing there is usually a 5 day lead time the guy i spoke to on the phone said don't worry I'll get it there Friday, Friday morning came (I had to work and was in Newcastle) and before 10am the driver turned up, he delivered to my house and then next door, smile on his face and was extremely helpful..guys I'm sorry I didn't get your names but sure you know this is you..well done fellas from a happy customer in bolton
15 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
5 star for helpfulness
Simon was awesome, I went to find wood for door thresholds having no experience in timber yards he made the entire experience simple just providing him the measurements they cut the wood to suit.
Claire on reception was also very helpful & efficient. 5 star service
23 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Very easy to order
Very easy to order. The delivery driver was fantastic. Really helpful and polite
4 de agosto de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Fantasic kitchen
We visited the Howarth Timber in Corby to purchase a kitchen and Sue was brilliant. She gave us so many ideas for the kitchen, including the different designs. She was also very patient with us whilst we were deciding the final touches, and any questions we have following the kitchen being fitted. We love our new kitchen and would highly recommend anyone to visit the showroom!
30 de maio de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
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