The operative was very pleasant and prompt when he said he would phone back. He explained everything very well. The insurance quote was actually the cheapest and the extra policy coverage was good too... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Ver mais
A empresa respondeu
The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My onl... Ver mais
A empresa respondeu
I got a great adviser, he fully explained the process and all the different options. The price was fantastic. I received my paperwork the next day. I would highly recommend Hughes Insurance.
A empresa respondeu
Detalhes da empresa
- Seguradora de Automóvel
- também em
- Agência de seguros domiciliares
- Corretor de seguros
- Seguradora Comercial
- Seguradora de Locatários
- Seguradora para Empresas
Escrito pela empresa
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
Informações de contato
Jubilee Road 4, BT23 4WN, Newtownards, Reino Unido
- www.hughesinsurance.co.uk
4,7
Excelente
810 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Positive Experience
Really lovely helpful lady assisted me via phonecall on Tuesday afternoon. Nothing was too much trouble and even though I called late in the day I didn’t feel rushed.A very positive experience
29 de julho de 2026
Resposta da Hughes Insurance
Thank you so much for your kind review. We're delighted to hear that you had such a positive experience with our team. It's wonderful to know that the adviser took the time to help you, made you feel at ease, and ensured you never felt rushed, even later in the day. We'll be sure to pass your lovely comments on to her—they'll mean a great deal. Thank you for choosing us, and we look forward to helping you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Hughes Insurance.
Professional
Professional, knowledgeable and friendly staff. Guided be through the process efficiently and helped me evaluate options before making a decision on the policy.
29 de julho de 2026
Resposta da Hughes Insurance
Thank you so much for leaving us a review!
We're glad to hear our staff were friendly, professional, and helped you choose the right policy option.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Class people who have everything under…
Class people who have everything under control.
17 de março de 2026
Resposta da Hughes Insurance
Thank you so much for taking the time to leave us a review!
We're really glad to hear you had such a great experience and feel everything is under control.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Resposta da Hughes Insurance
Thank you so much for taking the time to leave us a review. We're really happy to hear that our representative was both informative and efficient when helping you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Person was very pleasant and helpful i…
Person was very pleasant and helpful i didn't know Hughes did home insurance
19 de julho de 2026
Resposta da Hughes Insurance
Thank you for your lovely 5 star review! We're delighted to hear that you found our team member pleasant and helpful. We're also pleased we could introduce you to our home insurance options and help you discover the cover available.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Hughes Insurance
Top class information regarding car…
Top class information regarding car insurance. So pleased to have gone with Hughes insurance.
18 de julho de 2026
Resposta da Hughes Insurance
Thank you for sharing your lovely feedback with us.
We’re delighted to hear that you received top-class information regarding your car insurance and that you felt confident choosing Hughes Insurance.
It’s fantastic to know that you’re pleased with your decision and that our service helped make the process a positive experience. We really appreciate you taking the time to leave a review and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very disappointed service
18 de julho de 2026
Resposta da Hughes Insurance
Thank you for sharing your feedback regarding your recent experience with Hughes through Trustpilot.
I’m very sorry to hear that you were disappointed with our service. We strive to provide the best possible support, and your satisfaction is very important to us.
If you would like to discuss your concerns or log a complaint, please contact us directly.
Thank you for your patience and for giving us the opportunity to make things right.
Kind regards
Chelsea @ Hughes Insurance
Stephanie was Absoultly fantastic…
Stephanie was Absoultly fantastic supportive did all we needed great service
25 de julho de 2026
Resposta da Hughes Insurance
It’s wonderful to receive such positive feedback.
We’re delighted to hear that Stephanie was absolutely fantastic and provided the support you needed throughout the process. We’ll be sure to share your kind comments with her, as it’s always great to know when a member of our team has made a real difference. We appreciate you taking the time to share your experience and are glad we could provide such great service.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very helpful staff
18 de julho de 2026
Resposta da Hughes Insurance
Thank you for your kind review.
We’re delighted to hear that you found our staff very helpful. Our team always aims to provide friendly and supportive service, and we appreciate you taking the time to share your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Resposta da Hughes Insurance
Thank you for your kind review.
We're pleased to hear that our representative was very helpful. We appreciate your feedback and are glad we could provide you with a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very straight forward to deal with
Very straight forward to deal with. Explained all the options available . Never kept me on hold once & answered all my questions.
23 de julho de 2026
Resposta da Hughes Insurance
Thank you for taking the time to leave us such a positive review. We're pleased to hear that the process was straightforward, all of your options were clearly explained, and that our team was able to answer your questions promptly without keeping you waiting.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Good communication and price
22 de julho de 2026
Resposta da Hughes Insurance
Thank you for your kind 5 star review! We're delighted to hear that you were happy with both our communication and the value of your insurance. We strive to provide clear, helpful service alongside competitive pricing, so it's great to know we met your expectations.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Hughes Insurance
Well priced insurance with all the…
Well priced insurance with all the extras included in the premium.
Phone operator got all the necessary admin completed in a timely manner.
16 de julho de 2026
Resposta da Hughes Insurance
Thank you for your wonderful feedback! We're delighted to hear you found our insurance competitively priced and appreciated the cover included with your policy. It's also great to know our phone adviser completed everything efficiently and made the process straightforward for you. We really appreciate your kind words and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Hughes Insurance.
Probably the most devious insurance company in NI.
Probably the most insidious devious insurance company in Northern Ireland. They operate an old school bean counter operation for the big corporate 3. Based in Holywood NI.Thier customer service sucks. There attitude is : The customer is always wrong. They read from a corporate script. They lie & they prey on their customers.
12 de julho de 2026
Avaliação não solicitada
Resposta da Hughes Insurance
Thank you for sharing your feedback regarding your experience. I’m sorry to hear about the difficulties you have encountered; we strive to provide excellent service and support to all our customers.
We would like to investigate this further and have requested additional information via Trustpilot. Please can you provide this information so we can address your concerns.
Kind regards,
Darren @ Hughes Insurance
Great communication and service.
11 de julho de 2026
Resposta da Hughes Insurance
Thank you for sharing your feedback with us. We're delighted to hear that you were pleased with the communication and level of service provided by our team. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Very easy to get a quote at a very…
Very easy to get a quote at a very competitive rate so many thanks
11 de julho de 2026
Resposta da Hughes Insurance
Thank you for sharing your feedback with us. We're pleased to hear that you found obtaining a quote simple and that you were happy with the value offered. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Resposta da Hughes Insurance
Thank you for taking the time to share your feedback.
We are absolutely delighted to hear that you are happy with your experience and that you think our service is the best!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
I got a competitive price online and…
I got a competitive price online and got sorted on the phone by efficent and helpful staff, Tanya and Joanna
16 de julho de 2026
Resposta da Hughes Insurance
Thank you for taking the time to share your feedback.
We are absolutely delighted to hear that you got a competitive price online and that our efficient and helpful staff, Tanya and Joanna, were able to get everything sorted for you over the phone. We take great pride in delivering excellent service, and it is wonderful to know that both Tanya and Joanna made such a positive impression.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Great experience
Really lovely to speak with John who sorted my new insurance out with minimum fuss
15 de julho de 2026
Resposta da Hughes Insurance
Thank you for sharing such lovely feedback about your experience.
We are absolutely thrilled that John could help you get your new insurance sorted so quickly and without any fuss.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Good people to talk to on phone very…
Good people to talk to on phone very helpful
7 de julho de 2026
Resposta da Hughes Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you had a positive experience when speaking with our team. Providing friendly and supportive assistance is important to us, and we’re glad our colleagues were able to help make your experience a good one.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
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