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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Called into the Bushey shop today with a relatively small problem on my phone (small, but I couldn't fix it!!).....the customer service was exemplary. Could not have been nicer and helpful - and fixed... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great customer service!! I have been to this shop with my phone, which they sorted out the transfer to a new device. I then bought a laptop from them and they sorted out all the glitches to my comple... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am a regular customer at ihandi Borehamwood. Just when I think all is sorted, someone (usually under 14) in my house has another issue with their laptop or mobile. We have had more screen replacemen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service by iHandi. Fixed a water damaged phone (son had taken it swimming!). Some irreparable damage to the screen but iHandi were honest about this and were great at communicating throughout.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Oficina de reparos de celulares
  2. Loja de acessórios para Celulares
  3. Loja de Celulares
  4. Loja de computadores e acessórios
  5. Assistência Técnica de Informática
  6. Serviço de reparos de telefones

Escrito pela empresa

iHandi is a high-tech, high fashion brand that specialises in repairing and personalising phones, tablets, computers a. We can fix your personal device in as little as 30 minutes. We also offer a 12 months warranty on all of our smartphone and tablet repairs. Our in-store teams are friendly and knowledgeable, able to diagnose a wide range of hardware issues as well as help with any software troubles. iHandi repair technicians are all highly trained and our repairs take place in our high street stores or service centre


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

86 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very quick and excellent service

My son stood on my macbook and broke my trackpad and keyboard- disaster!

The guys at ihandi identified and fixed the issue in less than 24 hours- ready for work on Monday.

They called me twice to update me as well- great service and will def use again

16 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Would NOT recommend to anyone !!

Paid 145 for my daughter to get a new screen and a new case (advised on the case by the staff as 'unbreakable') 2 days later the screen 'fell' out. Took the phone back and was told that it wasnt screwed in properly. Ok mistakes happen, no issue, they fixed it. 1 week later the screen 'fell' out again. This time I was told that my daugher had dropped the phone with a lot of force for this to happen. I questioned this as I was with my daughter when the screen fell out and suprise suprise there was no marks on the 'indestructable' screen cover. After 30 minutes of 'debate' about poor workmanship and the previous revisit they once again fixed the phone and said they had to put a new part in for the face ID to work and triend to charge me £60.00 even though this happened because the screen fell out. Anyway they admitted fault and did not charge for the 2nd revisit. Unfortunatley 2 days later and the face ID does not work !!! Would NOT recommend this place to anyone !!

13 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I had the screen replaced on my Iphone…

I had the screen replaced on my Iphone at the beginning of September. Unfortunately the new screen was both extremely sensitive to the touch and very bright but after going in there a couple of times to complain I came to the conclusion that this is because the replacement screens they use are inferior to Apple's though of course much cheaper and consequently you are just not going to get the same quality screen. What happened last week though was disappointing - effectively the screen decided to come away from the plastic surround its glued to - the first time I went back they tried to clip it back in- two hours later I was back with the same issue asking them if they would offer me a replacement as it was clearly defective. They (Rez in particular) refused to replace it free of charge and wanted to charge me 50% of the original price because they said that I caused it by dropping the phone. I have dropped phones many times but never ever has the screen come away from its plastic surround.... its left a bitter taste - they could have easily agreed to replace the screen but chose to argue the point instead. I have owned at least 5 models of iphone (probably more) and this has never happened previously so don't buy the "I must have damaged it myself" excuse.

6 de dezembro de 2021
Avaliação não solicitada
logotipo da iHandi

Resposta da iHandi

Dear customer, I want to first apologise for the inconvenience of what has happened with your screen. I would like to mention that the warranty that we provide when we repair screens is 90 days. However it is clearly written on our receipts that any signs of physical or water damage will void this warranty. No IPhone screen can separate from its frame without any physical or pressurised impact. iPhone screens also have clips and adhesive that sticks it to the frame of the phone. I believe that we have also offered you a significant discount on another screen replacement out of courtesy. I would also like to mention that Apple do not supply original parts such as screens, therefore technically every screen replacement is not Apple Original. However, we use the highest quality screens from our suppliers that are all rigorously tested to meet Apple’s Quality standards. Again, we do apologise and understand your frustration towards this matter, and will hope to see you again.

Avaliado com 5 de um total de 5 estrelas

The guys could not do enough for me

The guys could not do enough for me. Professional, polite, and considering the labour intensive work its not expensive. Problem with your phone? Go to iHandi

5 de dezembro de 2021
Avaliação não solicitada
logotipo da iHandi

Resposta da iHandi

Hi Richard thank you for your 5 star review we are glad to see your happy with our service and repair .
Regards

Avaliado com 5 de um total de 5 estrelas

Super service and great to deal

Jay and his team in the Borehamwood branch worked wonders on my phone after a boot loop stopped it from working. They explained everything thoroughly throughout the repair process and I would not hesitate in using them again. Thank you!

26 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. My sons phone was not charging. They managed to run tests and fix it within hours at a very reasonable price. Lovely guys too. Would totally recommend.

12 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 stars

the staff are very knowledgeable and helpful. I cannot recommend them enough

11 de junho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Take care with their feedback …

Took my Samsung galaxy S8+ for a new battery, explained there was a slight bit of damage to the rear, they told me they could do the work without it affecting the damage or creating more damage.
Tgis was not the case and will now knock a lot off the peice when i come to sell.
They didn't even apologise when i picked it up, had to find the damage myself. Far to many other places nearby to go in the future

7 de junho de 2021
Avaliação não solicitada
logotipo da iHandi

Resposta da iHandi

Hi dear we are sorry if you don’t had good experience with us

Avaliado com 5 de um total de 5 estrelas

I'd like to say a HUGE thank you to…

I'd like to say a HUGE thank you to Reza @ihandi in Borehamwood. My phone completely died and it contained all my photos, emails, banking the lot. Stressed was an understatement. My husband took it in and they'd take a look. The motherboard and other things had broke. It was 50/50 of if it could be fixed. It was! Thank you! 😊

24 de abril de 2021
Avaliação não solicitada
logotipo da iHandi

Resposta da iHandi

Many thanks

Avaliado com 5 de um total de 5 estrelas

Excellent service

Always so helpful, fast and reasonably priced. Just managed to save my iPad that had been non responsive for a while. Highly recommend

21 de março de 2021
Avaliação não solicitada
logotipo da iHandi

Resposta da iHandi

Many thanks for you lovely feedback

Avaliado com 2 de um total de 5 estrelas

Unsatisfied

I was not happy with the service recieved the first male who served me was polite and tried his best to help but I realised the wire was the incorrect which I returned and the second male was not happy with giving me a refund and also advised me the wire I was looking for doesnt exist and after leaving this wire was purchased somewhere else.

26 de janeiro de 2021
Avaliação não solicitada
logotipo da iHandi

Resposta da iHandi

Hi my dear we are sorry to hear that could you please help me to have better understanding where did you purchase and when was it,

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