Jessica and Mat are both incredible. We receive clear instructions for work and it’s been great to have contact with Jessica and Mat. We always communicate via email so there is brilliant interaction... Ver mais
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Veja o que dizem as avaliações
I worked with Abid while coordinating Innovus’ involvement in a recent Building Safety event and had a really good experience. He stepped in partway through and quickly got up to speed, checking... Ver mais
A empresa respondeu
Having been through a number of Framework tenders it was good to have an assigned contact from the start of the process. Jessica Hodge was on hand at all times to walk us through the experience and p... Ver mais
A empresa respondeu
I've been working with Mat Price for a while now and he's definitely not afraid of taking on a challenge to get subsidiary company sites to pay their suppliers. It's awful that it has to come to usin... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
Informações de contato
11 Queensway, BH25 5NR, New Milton, Reino Unido
- www.innovus.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Luke Allen - Innovus
I’ve had the pleasure of dealing with Luke Allen from Innovus, and I can honestly say he has been outstanding throughout. From the very start, Luke has been professional, approachable, and incredibly helpful.
What really stands out is how easy he is to deal with. Communication has always been prompt and straightforward, and he follows through on everything he says he will do.
Luke goes above and beyond to ensure everything runs smoothly, and his knowledge and attention to detail really inspire confidence. I wouldn’t hesitate to recommend him to anyone — he’s a real credit to Innovus.

Resposta da Innovus
Fantastic service from the staff that…
Fantastic service from the staff that attended me ! You are a star professional

Resposta da Innovus
The call handler understood my query…
The call handler understood my query instantly and responsed promptly. I was impressed.

Resposta da Innovus
Have been dealing with Mat Price and he…
Have been dealing with Mat Price and he has been fantastic. Responsive and helpful.

Resposta da Innovus
Thaissa Reis was fantastic!
I dealt with Thaissa Reis in your Company Secretarial Team and she couldn't have been more helpful!
I explained the urgency of a matter to her, that I had literally emailed on moments earlier. She jumped to action and got exactly what I required across to me. A breath of fresh air in this industry.

Resposta da Innovus
a fantastic service all round
a fantastic service all round - always add the new blog updates straight away and my Website is ranking well - great job

Resposta da Innovus
All Questions answered and dealt with…
All Questions answered and dealt with patience ,knowledge and courtesy .

Resposta da Innovus
Secretarial help was very responsive
Secretarial help was very responsive, detailed and very helpful. Several clear emails made my task successful.

Resposta da Innovus
Fast issue resolution
Samantha dealt directly with my query and she helped me resolve an urgent matter with speed.

Resposta da Innovus
I’ve recently gone through a breakup…
I’ve recently gone through a breakup had to move house .
Not long been in my flat and trying to get my life back to normal.
I missed my first payment and I do apologise.
But to send me a letter saying you wanted £60 for late payment is ridiculous!!!!
£60 for what exactly??
Inefficiency…
Ingress Park AGM was a fiasco last year. People get sent the same paperwork several times even though they’ve opted for paperless. Things are consistently wrong or late.

Resposta da Innovus
Polite helpful staff
Polite helpful staff. Patient and clear understanding of my circumstance. Clear innformation prompt resonce to my call.

Resposta da Innovus
Thank you to Emma who was great and…
Thank you to Emma who was great and very helpful. Provided 5 star service!

Resposta da Innovus
The lady I dealt with was very helpful…
The lady I dealt with was very helpful and the query was sorted owing to non receipt of an invoice

Resposta da Innovus
Excellent customer service
Excellent customer service! They were friendly, attentive and response promptly. I had positive experiences with them, specifically with Tonia, her professionalism was very much appreciated.

Resposta da Innovus
Late payment charge removed after explaining circumstances
We missed a payment due to moving house. Innovus added a late payment charge but after explaining why we missed the payment and asking if they would remove it, they agreed straight away.
Excellent customer service.

Resposta da Innovus

Resposta da Innovus
Emma of your company has sent me a…Review of your service
Emma of your company has sent me a refund shortly upon my request. She is courteous and efficient.

Resposta da Innovus
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