Scott has been helping me understand what materials I need for a renovation project. His help has been fantastic. Didn't end up ordering with them as needed something they didn't have in stock and co... Ver mais
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Veja o que dizem as avaliações
I love to shop local but my budget wasn't big enough until I noticed this company. Fantastic price insulation, with a great range to suit all budgets. They kept me informed both by email and text... Ver mais
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Very easy process from start to finish. Good range of products at good prices. Website was easy to use. Floor and drywall insulation was all available ex-stock, but the loft insulation was out of s... Ver mais
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From the first phone call to the delivery, everything was 100%. I dread phoning orders, but this was a whole new experience. I was guided through the purchase process, payment was easy and immediately... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de materiais de isolamento
- Loja de Materiais de Construção
- Fornecedor de Materiais de Construção
- Empreiteira de serviços de isolamento
Sobre InsulationUK
Escrito pela empresa
Welcome to InsulationUK
The leading online supplier of the highest quality wall, floor, roof, and loft insulation from industry-leading manufacturers including Recticel, Kingspan, Tekwarm, Celotex, Jablite, Knauf, Isover, Rockwool, and Fermcell. From Thermal Laminates and PIR Insulation to EWI and specialist Fermacell boards, catering to both internal and external walls and floors, we've meticulously created our product offering to meet all your insulation needs under one roof.
Our mission goes beyond just supplying products; we strive to provide a straightforward, hassle-free experience backed by unwavering support. Our dedicated specialist team is always on hand to assist with any enquiries, ensuring you receive the best possible service tailored to your unique requirements. We also understand the importance of efficiency and reliability. That's why we leverage our own transport network to ensure seamless, nationwide delivery.
We take pride in our customer-focused approach, measuring our success through the genuine feedback we receive via phone, email, and our TrustPilot reviews.
Discover why thousands of customers across the UK trust us for their insulation needs. Visit our website at www.insulationuk.co.uk or reach out directly to our expert team for personalised assistance. Your satisfaction is our top priority, and we're here to help every step of the way.
📞 Call us at 0300 303 4578
📧 Email: sales@insulationuk.co.uk
Explore our products and services today and join our growing community of satisfied customers.
InsulationUK is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including:
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The UFH Group - Trustpilot Reviews
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Informações de contato
Unit 2 Power Park, Commercial Road, Goldthorpe Industrial Estate, S63 9BL, Rotherham, Reino Unido
- 03003034578
- sales@insulationuk.co.uk
- www.insulationuk.co.uk
4,7
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful sales staff
Scott has been helping me understand what materials I need for a renovation project. His help has been fantastic. Didn't end up ordering with them as needed something they didn't have in stock and couldn't wait but will definitely use them in the future for other projects in the house given how supportive their sales staff have been.
I am sure I will be able to update this to 5 star when I use them in future.
5 de março de 2026
Avaliação não solicitada
Resposta de InsulationUK
Thank you Joy for the feedback and we look forward to you shopping with us on your next project.
Jenny
Insulation UK
Brilliant
Brilliant, can't moan made an order on Sunday evening, received order Tuesday morning,, thank you will definitely be ordering again 6star 💪
10 de fevereiro de 2026
Avaliação não solicitada
Resposta de InsulationUK
Thank you Jason for the feedback and the 6⭐'s! We look forward to you shopping with us again.
Jenny
Insulation UK
Excellent Service
Good value products delivered promptly in a well packed delivery. Good communications throughout the order and delivery process. Very satisfied and would recommend to others.
27 de janeiro de 2026
Avaliação não solicitada
Resposta de InsulationUK
Thank you Jeremy for the feedback & recommendation! We hope your project went well.
Jenny
Insulation UK
Friendly helpful driver fast delivery competitive price
Friendly helpful driver . Fast delivery
2 de fevereiro de 2026
Avaliação não solicitada
Resposta de InsulationUK
Thank you for your feedback and taking the time to leave us a review, we will pass the feedback on to our driver too!
Jenny
Insulation UK
As with all the other orders I've had…
As with all the other orders I've had from insulation uk. the right product at the right price & delivered on the day they said.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta de InsulationUK
Thank you Damian for taking the time to leave us a review, it is really appreciated 🤩
Great range of products and great prices
Good range of products, fair pricing, excellent customer service and prompt delivery
1 de fevereiro de 2026
Avaliação não solicitada
Resposta de InsulationUK
Thank you Sue for your feedback, it is really appreciated 🥰
Jenny
Insulation UK
Fabulous company
Absolutely brilliant company to deal with 1000 stars to Scott top man
28 de janeiro de 2026
Avaliação não solicitada
Resposta de InsulationUK
Thanks Joseph, i have passed on your 1000 ⭐'s to Scott who is over the moon!
Jenny
Insulation UK
A few damaged tekwarm panels in my order
29 de janeiro de 2026
Avaliação não solicitada
Resposta de InsulationUK
HI Gary, Thank you for your feeback, I cannot see any correspondence from you regarding this, if you wish to send us images etc. to sales@insulationuk.co.uk
The delivery driver was fantastic…
The delivery driver was fantastic dropping off and also keeping in touch on arrival time
30 de janeiro de 2026
Avaliação não solicitada
Resposta de InsulationUK
Thank you Daniel for leaving us such great feedback, we will pass this on to our driver and transport them, who will appreciate you taking the time to mention them 😊
Resposta de InsulationUK
Thank you Jamie for for the positive feed back and 5 stars 🥰
Jenny
Insulation UK
Brilliant company always on time and go…
Brilliant company always on time and go the extra mile for their customers. It means a lot
30 de abril de 2025
Resposta de InsulationUK
Thank you for the great review 😍
Jenny
Insulation UK
From the first phone call to the delivery…
From the first phone call to the delivery, everything was 100%. I dread phoning orders, but this was a whole new experience. I was guided through the purchase process, payment was easy and immediately had confirmation of the order. I was kept informed of the progress via email and had a phone call regarding the actual delivery. The driver phoned me just prior to arrival on site and unloaded, even though the access was not easy. Definitely a 5 star experience, will be my first port of call next time! From the telesales operator to the delivery driver, everyone was great to deal with.
14 de dezembro de 2025
Avaliação não solicitada
Resposta de InsulationUK
Thank you Bob for your feedback, it is really appreciated. I'm glad we could make your experience with us as smooth as possible. I hope your project is going well.
Jenny
Insulation UK
Appalling - delivered wrong product based on web site images but wouldn't accept it!
Appalling. Will not be buying from this company again. Delivered the wrong product (not consistent with the images on their web site) and then refused to even discuss the fact that the images were incorrect and just blamed the manufacturer, Kingspan for those incorrect images - and the content of the images don't illustrate what you'll get apparently. Just did not listen. Friendly voice but didn't listen. So much for customer service,
3 de dezembro de 2025
Avaliação não solicitada
Resposta de InsulationUK
Thank you for your feedback Chris, the images on the website are provided by Kingspan - as you will see both sets of images are identical. I understand you queried the edge of the board - this is outlined in the specification table as rebated, images are a representation of the product and this is outlined in our T&Cs, we would advise anyone buying specialist products such as these, to check all specifications and data sheets.
https://www.insulationuk.co.uk/collections/kingspan-greenguard
https://www.kingspan.com/gb/en/products/insulation-boards/roof-insulation-boards/kingspan-greenguard-gg300/
We will pass your concerns on to Kingspan as this is the first time anyone has incorrectly ordered this under the illusion the board is something different.
We have supplied the product as per your order, however we are more than happy to collect the goods and waive any collection charges and look to see if we can source the product you require. Please contact the office on 03003 034 578.
Jenny
Insulation UK
Easy to navigate website
Easy to navigate website. Ordering and delivery went without a hitch.
1 de dezembro de 2025
Avaliação não solicitada
Resposta de InsulationUK
Hi Chris, thank you for taking the time to leave us your feedback and for the 5 stars!
Jenny
Insulation UK
Placed the order easily
Placed the order easily, then was offered an earlier delivery, obviously i accepted. As it is a private house, the driver parked where it was easier for traffic to pass and then brought pallet to my door on a forklift. My neighbours appreciated the thoughtfulness,
30 de novembro de 2025
Avaliação não solicitada
Resposta de InsulationUK
Thank you for taking the time to leave us feedback Chris, it is really appreciated. We will pass on your comments to our driver.
Jenny
Insulation UK
I found thier website very easy to …
I found thier website very easy to navigate. All product information is there. Costing, delivery well presented. Delivery in a few days and driver friendly and very helpful.
Thoroughly recommend this company.
26 de novembro de 2025
Avaliação não solicitada
Resposta de InsulationUK
Thank you for the great feedback and for taking the time to leave us a review, it is really appreciated 🥰
Jenny
Insulation UK
Excellent price
Excellent price, quick delivery of materials. Staff were easy to contact and speak to.
16 de janeiro de 2025
Resposta de InsulationUK
Thank you Iain for the positive feedback and 5 stars!
Jenny
Insulation UK
What a great company to deal with the…
What a great company to deal with the price was good and delivery was prompt one small error but was sorted before I got on the phone thanks to the driver will definitely use again thanks ☺️
27 de novembro de 2025
Avaliação não solicitada
Resposta de InsulationUK
Thank you Ken for such positive feedback, and we really look forward to seeing you shop with us again soon.
Jenny
Insulation UK
Very quick, good price, BUT
Very quick and good price, BUT one of 22 sheets of insulation quite damaged. Plus delivery communication poor with no tracking or ability to plan to be there for delivery
26 de novembro de 2025
Avaliação não solicitada
Resposta de InsulationUK
Thank you for your feedback, unfortunately things do happen, we do ask customers to notify us within 48 hours of their order with any issues, but I cannot see any correspondence from you, so we would have been unaware of any issues. With regards to tracking, we do deliver on our own fleet of vehicles rather than rely on couriers so we have full traceability. I can see we sent you a 24/48 hour notification of your delivery, on that communication we do advise to contact us and we can give you a more accurate ETA (normally a two hour window). My apologies your experience wasn't as expected.
Jenny
Insulation UK
Easy to order at a great price
Easy to order at a very reasonable price. communication re delivery was very good and the delivery driver was very helpful - very happy!
25 de novembro de 2025
Avaliação não solicitada
Resposta de InsulationUK
Thank you Philip - always good to have a happy customer 🤩
Jenny
Insulation UK
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