Ive ordered 5 door handles, cheaper than anywhere else and really nice. I made a mistake on the initial order, I had to call and cancel and reorder., refund received. Customer service was excellent, I... Ver mais
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Veja o que dizem as avaliações
Very poor service. Ordered some iron work for an ongoing project due to the company's claim of delivery times between 1 to 2 working days. I am here a week later without the order. The builder has fin... Ver mais
A empresa respondeu
Great value door handles. Ordered 4 sets for all upstairs doors. Extremely pleased with the quality. Fast dispatch too! One handle had the rose cover screwed too tight, emailed their returns team and... Ver mais
Terrible service. Posted out, went missing, no tracking given Called up, promised its coming tomorrow Called to check, sorry, we didnt send it, we were too busy, but will promise you will deli... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Knowledge - Experience - Reliability - Family business since 1992
Informações de contato
470 Avenue West, CM77 7AA, Great Notley, Reino Unido
- 01376 557561
- tracey@ironmongeryexeprts.co.uk
- www.ironmongeryexperts.co.uk
3,8
Muito Bom
417 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Missing items fixed immediately
Ordered around 5 door packs and one was missing some screws.
I message them on Sunday night, got a response on Monday morning and got a DPD parcel on Tuesday morning with the correct screws.
Great products and really quick response, would definitely use again.
21 de dezembro de 2022
Avaliação não solicitada
Quick service initially
Quick service initially, although Had problems with delivery from Dpd. Sent an email to the firm and Lewis was onto them (dpd) in minutes! Received the next day ! Well done
1 de dezembro de 2022
Late Delivery & Incorrect items
My delivery was 3 days late, granted not necessarily your fault. Its meant rescheduling a carpenter 3 times and when the order has finally arrived today its completely the incorrect items. This now means rescheduling the carpenter for yet another time. Not best pleased. Please contact me.
3 de dezembro de 2022
Resposta da Ironmongery Experts
Hi Jed
We apologise for the mix up with order, however as soon as we saw your email from the weekend today (5th December), we have resolved this by sending out the correct order and arranged a collection of the incorrect goods. We endeavour to ensure that orders are sent out correctly and it does appear on this occasion that it was a mix up. You should receive the correct items tomorrow (6th December).
Thanks, Ironmongery Experts
Super quick service and quality…
Super quick service and quality products. Have used before and would use again!
29 de novembro de 2022
Very good product at a great price and…
Very good product at a great price and arrived the next day.
1 de dezembro de 2022
Good company very quick on delivery…
Good company very quick on delivery will use again.
28 de novembro de 2022
Very happy with the product.
8 de novembro de 2022
Excellent customer service
the customer service when I called for product advise, very quick delivery and sensible packaging, not too much plastic.
2 de novembro de 2022
Good ordered online
Good ordered online. The delivery was a lot more that what we had purchased.
31 de outubro de 2022
Great products and customer service …
Great products and great customer service, very helpful indeed for all our door furniture.
Highly recommend.
10 de outubro de 2022
Delivered quickly + good quality
Delivered quickly and everything was great! Handles look amazing!!
1 de outubro de 2022
Great product
16 de setembro de 2022
Perfect replacement for a very old lock.
I expected more trouble finding a replacement door lock for one that was well over 60 years old. Found one that looked right on this site. I ordered it in the morning, it arrived early the next day and was a perfect fit. Really impressed with both the product and the service.
2 de setembro de 2022
Excellent service .items as per…
Excellent service .items as per description .Delivery prompt. Will be using this company again.
1 de setembro de 2022
Arrived on time and great quality for…
Arrived on time and great quality for the price.
1 de setembro de 2022
Items arrived on time and are oerfect
15 de agosto de 2022
Quick delivery and real high quality.
Quick delivery and real high quality.
I wasn’t disappointed this time.
Highly recommend.
3 de agosto de 2022
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