Massive shoutout to Alex Caldecott. Very speedy response. Very helpful through the ordering process. He helped me find alternatives and suggesting other products. Deliveries came at lightning speeds.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Although they didn't have the quantity of item I wanted in stock, I was given options for delivery in stages or to wait until they were all available. After I then requested delivery to be delayed unt... Ver mais
A empresa respondeu
I had a very positive experience with IRM/Ironmongery For You. The product range was good and the ordering process was straightforward, but what stood out most was the customer service. Alex was extre... Ver mais
A empresa respondeu
The hinges and Suffolk hook fittings that I ordered for my ledge and brace doors were great, only reason for 4 not 5 stars was the quality of the screws provided. We used alternatives as they were not... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to IRONMONGERY FOR YOU Established in 1981, IRM Bristol Ltd is an award-winning company that has been servicing the construction industry for approaching four decades. IRONMONGERY FOR YOU launched in 2008 as our “buy online” platform and has been supplying retail and trade customers ever since. We are firmly established as a leading supplier of Architectural Ironmongery and along with our vast stock holding, we are also the main distributor for all the major UK and European Ironmongery manufactures. Our close-knit team, which includes many who are qualified to the Guild of Architectural Ironmongers Diploma standard, will do everything possible to provide the highest level of customer service.
Informações de contato
Units 1 & 2 Armstrong Court, BS37 5NG, Bristol, Reino Unido
- 01454321311
- info@ironmongeryforyou.co.uk
- www.ironmongeryforyou.co.uk
4,8
Excelente
284 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleased with the Brass Letters
Very pleased with the Brass Letters. Great quality. I strongly recommend.
26 de novembro de 2025
Resposta da Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Hoping the product is good as yet to…
Hoping the product is good as yet to receive it. Had purchased this item online without any issues to then be emailed to say the item is out of stock til January. Usually sites show this prior to ordering an item….
24 de novembro de 2025
Resposta da Ironmongery For You
Hi Ryan,
I’m sorry for the inconvenience caused by the delay on your recent order. I completely understand how frustrating it is to place an order and then find out the item is out of stock.
Because we work with multiple suppliers and carry over 30,000 product lines, we don’t display live stock levels on our website.
However, we do make sure to contact customers immediately if anything is on a longer lead time so there are no surprises, and you can decide how you’d like to proceed.
I know we have been having a conversation via email so please get in touch if there is anything else we can do to help.
Regards,
Alex.
Great service
Great service, not all the items ordered were available, I had an email straight away giving details of expected arrival date and an offer of refund. I chose to wait. Handles are excellent quality, I chose antique brass and they exactly as I pictured.
24 de setembro de 2025
Resposta da Ironmongery For You
Good morning Kerry,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
I RECEIVED A PROFESSIONAL SERVICE WITH…
I RECEIVED A PROFESSIONAL SERVICE WITH QUALITY ITEMS.
WOULD RECOMMEND THIS COMPANY.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Ironmongery For You
Good afternoon Ian,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great customer service
29 de outubro de 2025
Resposta da Ironmongery For You
Good morning Andy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great so efficient everything customer…
Great so efficient everything customer service exceptional thank you guys on phone great package delivered on time product perfect 👌
27 de outubro de 2025
Resposta da Ironmongery For You
Good morning Anna,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Resposta da Ironmongery For You
Good afternoon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Kept me informed arrived when you said 🙏
25 de outubro de 2025
Resposta da Ironmongery For You
Good morning Paul,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
I made an error on the order and it was…
I made an error on the order and it was sorted with no quibbles, excellent delivery, superb quality and service.
25 de outubro de 2025
Resposta da Ironmongery For You
Good morning Ian,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Outstanding customer service with a real, knowledgeable person
Highly recommend this company for outstanding customer service. So refreshing to be able to speak to a human being who is knowledgeable about their products. Not only that but they helped us deliver exactly what we needed. Thank you
16 de outubro de 2025
Avaliação não solicitada
Resposta da Ironmongery For You
Good morning Jayne,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Brilliant customer service
Brilliant customer service - a couple of hinges got mixed up, they sent replacements immediately - very impressed - Would highly recommend!!
21 de outubro de 2025
Avaliação não solicitada
Resposta da Ironmongery For You
Good morning Martin,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Resposta da Ironmongery For You
Good morning Sophia,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Resposta da Ironmongery For You
Good morning Louise,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Quality product delivered quickly.
27 de setembro de 2025
Resposta da Ironmongery For You
Good morning Mark,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Good quality handles
Good quality handles delivered on time. Easy to order on website.
26 de setembro de 2025
Resposta da Ironmongery For You
Good morning Andy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very helpful Great customer service,I…
Very helpful Great customer service,I find that a problem with most companies but not with the.Super fast delivery 5 stars
24 de setembro de 2025
Resposta da Ironmongery For You
Good morning Julie,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Really good service from Alex
Really good service from Alex. The part I ordered was out of stock and then further delayed. Alex was very proactive at keeping me informed and the immediately organised a refund when it wasn’t going to arrive in time.
17 de setembro de 2025
Avaliação não solicitada
Resposta da Ironmongery For You
Good morning Lorna,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very very happy with the Service and…
Very very happy with the Service and Quality of the Goods. 10/10 Thank you
27 de agosto de 2025
Resposta da Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
My door handles were delivered…
My door handles were delivered promptly. They were brilliant. Thank you.
25 de agosto de 2025
Resposta da Ironmongery For You
Good morning Neil,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Good choice
Good choice, good prices. Well secured and fast delivery. There could be more product photos, but other than that I am satisfied.
27 de agosto de 2025
Resposta da Ironmongery For You
Good afternoon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
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