Massive shoutout to Alex Caldecott. Very speedy response. Very helpful through the ordering process. He helped me find alternatives and suggesting other products. Deliveries came at lightning speeds.... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Although they didn't have the quantity of item I wanted in stock, I was given options for delivery in stages or to wait until they were all available. After I then requested delivery to be delayed unt... Ver mais
A empresa respondeu
I had a very positive experience with IRM/Ironmongery For You. The product range was good and the ordering process was straightforward, but what stood out most was the customer service. Alex was extre... Ver mais
A empresa respondeu
The hinges and Suffolk hook fittings that I ordered for my ledge and brace doors were great, only reason for 4 not 5 stars was the quality of the screws provided. We used alternatives as they were not... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to IRONMONGERY FOR YOU Established in 1981, IRM Bristol Ltd is an award-winning company that has been servicing the construction industry for approaching four decades. IRONMONGERY FOR YOU launched in 2008 as our “buy online” platform and has been supplying retail and trade customers ever since. We are firmly established as a leading supplier of Architectural Ironmongery and along with our vast stock holding, we are also the main distributor for all the major UK and European Ironmongery manufactures. Our close-knit team, which includes many who are qualified to the Guild of Architectural Ironmongers Diploma standard, will do everything possible to provide the highest level of customer service.
Informações de contato
Units 1 & 2 Armstrong Court, BS37 5NG, Bristol, Reino Unido
- 01454321311
- info@ironmongeryforyou.co.uk
- www.ironmongeryforyou.co.uk
4,8
Excelente
284 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery and lovely products
24 de fevereiro de 2024
Resposta da Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Everything was fine but the delivery…
Everything was fine but the delivery was a bit annoying. It kept getting delayed.
24 de fevereiro de 2024
Resposta da Ironmongery For You
Good morning Andrew,
Thank you for leaving us a 4* review.
I'm sorry to hear about the issues with the delivery.
I can see that we dispatched the item on the 29th Feb and it was delivered on the 2nd March, so delayed by one day, sorry about that.
I have gone ahead and refunded you for the delivery charge.
Kind regards,
Alex.
The product works well
The product works fine. Installation is easy. The staff were very helpful and everything delivered on time. Thanks.
25 de janeiro de 2024
Avaliação não solicitada
Resposta da Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great customer Experience
Great communication, would definitely recommend and purchase from again. Nothing was too much bother in finding out information for me, felt like I was a five star customer with the fab customer service!
Used the Jigtech kit and handles, such an easy kit to use and a nicely finished job.
23 de fevereiro de 2024
Resposta da Ironmongery For You
Good morning Emma,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Seems a good product
23 de fevereiro de 2024
Resposta da Ironmongery For You
Good morning Christopher,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Quality of the product / door handles…
Quality of the product / door handles etc / good communication
29 de janeiro de 2024
Resposta da Ironmongery For You
Good afternoon Ellen,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Excellent service- speedy and friendly
Excellent service- speedy and friendly. I had an issue with one of the ordered handles and it was dealt with efficiently with a replacement sent directly by the manufacturer. Thank you!
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Resposta da Ironmongery For You
Hi Georgina,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great customer service
Great customer service. Really impressed with Ironmongery For You and how they processed the order and return.
12 de janeiro de 2024
Avaliação não solicitada
Resposta da Ironmongery For You
Hi Adrian,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Resposta da Ironmongery For You
Hi Lesley,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
It was delivered quick with no problems
29 de dezembro de 2023
Resposta da Ironmongery For You
Hi Andrew,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
I am currently dealing with Alex.
I am currently dealing with Alex.
He has been absolutely excellent, Alex is responsive communicative and happy to help with all our enquiries.
He has been a pleasure to deal with.
Gary Apm
2 de janeiro de 2024
Avaliação não solicitada
Resposta da Ironmongery For You
Hi Gary,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Resposta da Ironmongery For You
Hi Douglas,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Excellent customer service
29 de novembro de 2023
Resposta da Ironmongery For You
Hi Andrew,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Service excellent
Service excellent. Products exactly as described and of a quality while also good value for money.
24 de novembro de 2023
Resposta da Ironmongery For You
Hi Anne,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Impeccable service as always
As always the ordering process is so simple and informative and the delivery is always prompt and seemless
The products are always boxed well and in perfect condition when I come to use
16 de novembro de 2023
Avaliação não solicitada
Resposta da Ironmongery For You
Hi Troy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Excellent window locks
Excellent product, well made and nicely finished. Delivered promptly.
5 de novembro de 2023
Resposta da Ironmongery For You
Hi Debby,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great company, great support.
During the purchase process I contacted them to get some assitance with the material I intended to use to get everything to match. Pre sales not only found all the items for me but gave me a discount for the order size (without me prompting).
After delivery I had a batch problem with some door handles I'd purchased (they all had the same fault). After contacting them I spoke to a really helpful guy called Alex who bent over backwards to resolve the problem. He got replacements to me quickly and waited until it was all resolved before collecting the faulty ones.
Anyone can supply products, this company excels with their support. Highly recommended.
6 de novembro de 2023
Resposta da Ironmongery For You
Hi Simon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Resposta da Ironmongery For You
Hi David,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great product and excellent quality
Great product and excellent quality. The handle arrived quickly and exactly as described. Thank you
27 de outubro de 2023
Resposta da Ironmongery For You
Hi,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
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