Jackpotjoy Avaliações 

Waiting for withdrawal since Sunday it says payout within 24hours keep getting brushed off in chat, in payment history it says funds should be in your account which they are not I have had no reply when I email my username is john26285 I’m waiting in £510.55

** update 12th June
Avoid Jackpotjoy – Account closed, deposits and winnings withheld despite providing full proof! 1/5
I deposited using Apple Pay and requested a withdrawal on [Monday/Sunday – confirm exact date] June 2026. What followed has been one of the most frustrating and unfair experiences I’ve had with any gambling site.
After several days of chasing via live chat and emails, they sent a generic “under active review by Finance” message but refused to give any timeline. Then on 12 June they suddenly suspended and fully closed my account, claiming my documents “did not pass security checks” (ticket 11990620).
The so-called issue? A tiny name format difference:
• My account: John O’Toole
• My own debit card (used for Apple Pay): J OTOOLE (standard initials on the physical card)
I immediately sent everything they asked for — full card details, clear photos of the front and back of the card, and a bank statement clearly showing John O’Toole linked to the card. Despite this overwhelming proof that it is my genuine account and card, they still closed everything and are withholding my deposit balance and winnings.
This is completely unacceptable. They are holding onto my own money with vague excuses and zero transparency. I have escalated via Resolver and posted on AskGamblers, but the stress and financial impact after days of silence and broken promises is outrageous.
Jackpotjoy advertises fast payouts (within 24 hours) but in reality they drag things out, then close accounts on technicalities even when players provide clear evidence. UKGC rules require them to return deposits when closing accounts for verification issues — yet here I am still waiting.
Warning to everyone: Think twice before using Jackpotjoy, especially with Apple Pay. Their verification/Finance team seems more interested in holding funds than treating customers fairly. I will be taking this further with the UK Gambling Commission if my deposits are not returned immediately.
Username on site: john26285

Absolutely awful.
I’ve spent around £200 on 20p spins and not one scatter.
I know it’s a luck thing but come on ffs, I just want a bit of a game.
This is by far the worst online slots I’ve ever played and I’ve played a lot.
Honestly don’t bother it’s terrible. I hope they get shut down like scammers should.

please investigate this site, how can you keep making deposit after deposit and no decent wins or bonus!!!!

Total joke deposit after deposit and nothing back just a scam won't bother depositing again Total crap

25 minutes on live chat and they don’t care! They put an offer on for free spins I did everything to get them said would have them in 72 hours not got them. Live chat have no clue and keep saying they will look into it. After 25 minutes I told them not to bother! Scammers!!

Hardly any wins and the monthly bonus play is crap never any wins especially since they have changed the game . Would not recommend site

Honest review not paid look at my old post deposit a few times never really found it good maybe a few wins but the greed got me…any how played tonite nothing seems to be skimpy when you get a bonus and the site don’t keep pausing midst a bonus all in all seems a good site

worst site going same winners all the time and when you do win which is very very rarely its pennies , so dont waste your money on here unless you are one of the few names that win everything every single day

This site is not in my opinion a site worth the time, the games I've played all have the same outcome. Lose lose and lose some more. The odd time you win something but if you play after winning even a different game you'll lose it ....

The loyalty program sucks. I deposit $200 and get s**t all for points it's pathetic.. I think it's time to say goodbye to this site and look for one that isn't so money hungry

Just like everyone else been playing for a while spent good pennys with them with no return most games you playing will win some then suddenly you will get technical error please refresh game then all the winnings you have won it takes it all back bonuses are shocking one in every £100 and then u win nothing on them shame was a good site but tbf wihuch site is good anymore.? Consider have 95% rtp still u dobgvdven get that you spend a £1 u get 2p in return lol but have closed my account now with jackpot joy because there is no joy in the app runs slow errors all the time should be called jackpot con..

It's like signing up to a automated money taker, sign up and we will take ur money thank you, what absolute scum of the earth there all doing it that's why they only getting 1 stars scumbags greedddd greeddd vileee

Scandalous website definitely changed over the last year, bonuses are infrequent and wins are minimal, they have even changed the daily bonus game the rewards have got from pounds to pence, even after emailing you just get some chat gpt response saying how all games are automated, absolute rubbish, it’s a scam site now when it used to be one of the best

I've been a jackpotjoy customer for many years. Something changed beginning of the year, over £2200 spent, no payouts. No features or bonuses it's like they've been turned off. My own fault for continuing to deposit. You email them and just get the same advice, clear cookies, cache, turn phone off and reset Internet but nothing changes. They say the slots are generated. It's Bullshit .seriously they need reporting as its not fair gaming at all.

I have 34 million in my account obviously I won't be getting that lol what a waste of a tenner it's ok for playing for free but id advise not to put money on i literally was trying to lose the money but it keeps going up if only it was befred lol

thief don't put money
scammer

Stay well clear of jackpotjoy they arnt a scan as such butbthe bigger messer gambling site going tge are quick to take your money but do everything they can to slow time withdrawls. Not just big withdrawls either iv been waiting over 24hrs for a 70 pound withdrawl so if ya won a jackpot youd be lucky to get it while the cash was still legal tender. Theres plenty of site that pay out instant so if you dont want head ache n messing about tgen stay clear jump on williamhill or thw like

Joined and left straight away when I saw how low the return % is on their slots.
They are the lowest possible at 92.05% which is terrible compared to other sites. No thanks!

It makes sense to have that one "dodgy" platform that is programmed to con the customer. After all they happen to own "Bally bet" and "Monopoly casino" - of which both actually pay out. As for jackpotjoy - this is where they get their money in order to fund the other two. You have less chance of winning on this particular branch, that is not to suggest you won't be lucky... You are just less likely. Bally bet own this company and use this brand to fund their higher paying services to ensure a profit. That is the truth. They will not like this comment.

It's true what everyone said..you CANT get a bonus on any slot game?????..I put over £150 in and all small bets..nothing won..something very sus about this place..self excluded after this dire experience.

over the last 5 weeks I have put a lot of money into this jackpotjoy, with never a win on the reels, fishing frenzy, you can not get the bonus boats on any bet that you play but maybe sometimes you could get them playing a stake of 10p, but never on 20p 50p £1 £2 or any other
they ought to be ashamed of them selfs oops