John Clark Motor Group - BMW Motorrad Tayside Avaliações 

231
O TrustScore é 4 de um total de 5

4,0

Kings Cross Road, Dundee, DD2 3PT Dundee, Scotland, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Been a customer since 2015 ,when I bought my first BMW S1000rr, and now on my second S1000r, always been treated well including all servicing too. Topped off recently with an invitation to take part... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John Clark Dundee has been our default dealer for the past 15 years. Service and courtesy has been flawless, and it has been a pleasure to deal with all the staff. Any concerns, no matter how slight... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently visited John Clark, Kings Cross Rd Dundee. Was helped by Robbie from parts who went above and beyond to help us when we had trouble with a charging point. He sourced the part which was de... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently purchased an R1250RS from here. Ryan westwater provided a very good service, answering all my questions, quite a few, providing a walk around video and put my mind at ease about making the pu... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Inspeção Veicular
  3. Mecânica de Carros
  4. Serviço de Motorista
  5. Concessionária de motocicletas
  6. Revendedora de carros usados

Escrito pela empresa

John Clark Tayside is an Authorised BMW Motorrad Dealer, offering a wide range of high-quality new and used bikes as well as a range of maintenance services to keep your BMW bike in pristine condition. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the surrounding area because of our close proximity to the A9 and M90. You can come and visit our showroom today to get a closer look and feel for the full range of BMW bikes. Our BMW motorbike experts will be on hand to talk you through our current stock and can book you in for a test ride today. The BMW Approved Service Centre we have on site will be available to you throughout your ownership and we guarantee to only use approved BMW parts should we need to replace anything on your bike. To find out more information and ask any questions, come and visit us today at our showroom. We look forward to welcoming you soon.

John Clark Motor Group

Escrito pela empresa

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Informações de contato

  • Kings Cross Road, Dundee, DD2 3PT, Dundee, Scotland, Reino Unido

  • 01382 815 993

4,0

Muito Bom

O TrustScore é 4 de um total de 5

231 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(231)

2.094 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mini Cooper review

Have had dealings with bmw Tayside for years and always found the service very good and it continued again this time.

2 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Ronald,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Service manager Andy is fantastic to…

Service manager Andy is fantastic to deal with , always takes time to catch up on how your doing

27 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Paul,

Many thanks for your review and feedback, which I will ensure is passed on to Andy and the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Booked my bike in early and arranged to…

Booked my bike in early and arranged to wait- offered coffee and passed the time looking at the bike stock and chatting to staff - pleasant environment and good staff - as always- bike was ready for me an hour later - more than happy with the service provided and always happy to recommend - thanks again.

6 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Andrew,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Great service from Andy and the team.

Great service from Andy and the team when my bike was in for a service.

6 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Steven,

Many thanks for your review and feedback, which I will ensure is passed on to Andy and the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Been using the Dundee BMW Motorrad for…

Been using the Dundee BMW Motorrad for past 14 years.
Do an excellent job with the maintenance of my bikes.
Always experienced a very friendly customer service engagement.

28 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Karel,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

BMW John Clark Tayside

We dealt with Scott during our time purchasing our new car at John Clark BMW Tayside - Scott and his colleagues were extremely helpful and attentive during our process of buying our new car and returning our existing cars, I can’t recommend the team at John Clark enough as they really do go above and beyond in terms of customer service.

14 de janeiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Ross,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Bought a new R18 from Ryan and the…

Bought a new R18 from Ryan and the transaction was first class.
From the initial call to the bike being delivered the process was seamless and I would highly recommend Ryan to anybody looking to buy a bike.
Big thank you to Ryan and Dundee Motorrad, you have a very satisfied customer and I will be recommending to all friends.. 5 star service all the way.

15 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Afternoon Steven,

Many thanks for your review and feedback, which I will ensure is passed on to Ryan and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Sales assistant Lee went above and…

Sales assistant Lee went above and beyond to assist us
Each time we called regarding a question someone always was able to help without it being a bother
We felt that we were important and this was reflected by each individual involved in our sale

29 de janeiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Pamela,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 3 de um total de 5 estrelas

dropped car at 07:55 and had to wait…

dropped car at 07:55 and had to wait until 16:45 to collect the car.T he repair was to change a switch, I received text at 11: 30 saying the repair was in progress, you requested the car be in for 8:00 but only started the works until 11:30.

2 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good morning,

Many thanks for your review and feedback which has been passed to our team at BMW Motorrad Tayside.

Kind regards,

Julie

Avaliado com 1 de um total de 5 estrelas

Never again will i use the John Clark Motor Group

Just bought a Used Honda from this company, Had to wait two weeks for the bike, As it needed two new tyres, A Full Service and a Valet prior to collection
On day of collection the bike still had the flies on the Radiator grill and the front panels, and a mark on the seat, which were there from day of viewing the bike, It had new tyres and a shiny oil filter, due to being two hours from home couldn't be bothered fighting the lack of cleanliness of the bike, When i set of the bike had 8 miles of fuel so not the best start your new bike experience. Anyway, Got home after 100 mile trip and on going back out to the bike a day later battery was flat, I put the battery on Charge but i wont hold a charge, Salesman comment "Can you think why the battery would be flat as it was charged whilst being worked on and clearly started fine on Saturday?" So new battery at my expense to allow me to use the bike as dealer didn't even offer any help.
I then asked what was done on the service as i noticed some parts for the service interval hadnt been changed to be advised via email "As we are not a Honda dealer we would only ever conduct a basic service on any non BMW as these are not sold as approved used bikes which is why we can sell them at a lower price.
The service carried out would be a full safety inspection of the bike replacement tyres as agreed and an oil and filer change." Salesman had agreed to a full service and i have this on email oh and guess what no further contact has been made as bike sold and they have ignored 3 phone calls as they are always busy or on lunch our out the office and they will phone you back, Still waiting , So i have had to arrange and pay for a New battery and a service to ensure the service history is kept up to date. Wish i had went to another dealership to buy a bike.
Wife was due to go and buy a car this weekend from John Clark Motor Group but after this experience we have decided against doing so and cancelled the deal. wouldn't recommend John Clark to anyone as once the deal is done they seem to forget you very quickly.

28 de janeiro de 2023
Avaliação não solicitada
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good morning, Craig,

Many thanks for your review and please accept my apologies for the delayed response.

I have noted your comments and will pass these directly to our management team for review.

Thank you for contacting us and affording me the opportunity to respond.

Kind regards,

Julie

Avaliado com 5 de um total de 5 estrelas

Very personalised service

24 de janeiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to and the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Good communication during wait for new…

Good communication during wait for new car

16 de dezembro de 2022
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Lesley,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

All good with the parts appointment

Everything was smooth and the result was positive

18 de janeiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Alan,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Sales team very helpful.

First in the UK to reply to email enquiry about my new car. Sales team very good throughout. Straightforward p/ex. For sure will use again in future.

23 de dezembro de 2022
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Alasdair,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Love the new 8series

Love the new 8series . Thank you Lee Finnagan for all your help , made everything so easy and a great experience buying our new car .

9 de janeiro de 2023
Avaliação não solicitada
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good Morning Bev,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Smart

Smart, efficient service from friendly staff.

5 de dezembro de 2022
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good morning,

Many thanks for your review and feedback which I will ensure is passed back to our dealership team.

Kind regards,

Julie

Avaliado com 5 de um total de 5 estrelas

900 XR

Great service given by Ryan & Andy. Very slick process and both guys could not have been more helpful.

29 de novembro de 2022
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good morning,

Many thanks for your review which is very much appreciat4ed and I will ensure to pass this on to our dealership team.

Kindest regards,

J

Avaliado com 5 de um total de 5 estrelas

Excellent service in Dundee Audi

18 de novembro de 2022
logotipo da John Clark Motor Group - BMW Motorrad Tayside

Resposta da John Clark Motor Group - BMW Motorrad Tayside

Good morning,

Many thanks for your review and feedback which is very much appreciated and I will ensure to pass this on to our team.

Kindest regards,

Julie

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