Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoAbbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Veja o que dizem as avaliações
Assistance in choice of car from sales personnel, Scott, was invaluable in helping my wife and I with our final decision on choice of car make and model. Follow up e-mails and phone calls, on any ques... Ver mais
A empresa respondeu
Purchase of a new R5 went very smoothly. Sales staff easy to deal with. Happy to explain the process as well as offer no pressure additional services. Vehicle collection equally smooth. Explanation o... Ver mais
A empresa respondeu
Excellent service, very friendly, James very knowledgeable about the car (Renault 4), everyone very helpful all round. Enjoyed the test drive. Nice to be able to do without having to go into dealers... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, Reino Unido
- 01224 677 800
4,6
Excelente
409 avaliações
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Excellent experience
Helpful and engaging staff from reception to sales, we felt well looked after. Happily surprised at the availability of the vehicle we were interested as we only went in to test drive the Renault 5 and ended up purchasing the car to be delivered in just a few days with all the extras we requested. Excellent post sales service so far too.
30 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Morning Emma,
Thank you so much for the 5-star review!
We're thrilled to hear you had a great experience with us.
Our team strives to provide the best service possible, and it's wonderful to know we hit the mark.
I will ensure your feedback is passed on to the team at Renault Aberdeen.
We look forward to seeing you again soon,
Kind Regards,
John
Think Twice
Excellent sales staff but once I left this area of service it was downhill from then a disaster from day 1 and the service dept nearly cost me a £1000 fine and points on my license and they fail big time to follow through on their promises of financial reimbursement wish I had bypassed this dealer and Renault overall now in the throes of cancelling service contract and alloys wheels and bodywork contracts
2 de abril de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good morning David,
Thank you for taking the time to provide your feedback regarding your recent experience.
It is helpful to hear that the sales team met your expectations. However, we note your comments regarding the service department and the difficulties you have faced with your service contracts. This feedback has been noted and will be shared with the relevant departments for their internal review.
We appreciate your patience as we look into these matters.
Kind regards,
Lisa
5 Star Experience
This was our first purchase from John Clark Aberdeen and we were so fortunate to speak to Scott Arthur who was knowledgeable, friendly and has given us fantastic customer service. He gets 5 stars from us. Thank you Scott!!!
17 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Thank you so much for the 5-star review!
We're thrilled to hear that you had a great experience with us,
I'll be sure to pass on your feedback to Scott and the management team at Renault Aberdeen.
We hope to see you again soon,
Kind Regards,
John
Great little car - Renault 5 - Electric
Great little car, good service which negotiating a sale, with Scott Arthur who was very helpful and diligent.
23 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Morning Beatrice,
Thank you so much for the review and feedback!
We're so glad to hear your enjoying your Renault 5 Electric,
Our team works hard to provide the best service possible, and it's great to know we met your expectations.
We look forward to seeing you again soon!
Kind Regards,
John
Buying a car is always an ordeal for me…
Buying a car is always an ordeal for me but my salesman Scott was very efficient, friendly and the whole process went smoothly
17 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Morning Jane,
Thank you so much for the 5-star review!
We're so happy to hear you had a great experience with the team at John Clark Renault,
I'll make sure to pass on your feedback to Scott and the management team at John Clark Renault,
We hope to see you back here again soon!
Kind Regards,
John
Very pleased with the purchasing process
I recently purchased a new Clio from John Clark (Aberdeen Renault).
I was very pleased with the whole process. Scott Arthur was excellent. He provided the most helpful information and advice at all times. He was very professional in his approach and always pleasant and polite. This helped the purchase go smoothly and easily.
20 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Thank you so much for the 5-star review!
We're so happy to hear you had a great experience, with the team at Aberdeen Renault.
We're obsessed with making sure our customers have the best experience possible, so it's fantastic to know we met your expectations.
I'll ensure to pass on your feedback to Scott and the management team at Aberdeen Renault.
We hope to see you again,
Kind Regards,
John
Excellent experience
Excellent experience, this our 4th car from John Clark Dacia. Our salesman Scott was friendly and efficient and made the whole process seamless.
14 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Afternoon Lorraine,
Thanks for the kind words!
We're so glad you enjoyed your experience with us,
We're obsessed with making sure our customers have the best experience possible, so it's fantastic to know we met your expectations,
I'll ensure to pass on your feedback to Scott and the management team at John Clark Dacia,
We hope to see you again soon!
Kind Regards,
John
Very happy with my handover
18 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Morning Graeme,
Thank you for taking the time to share your experience with John Clark Renault,
We pride ourselves on providing high-quality service, and we're happy to know we met your expectations.
I'll be sure to pass on your feedback to the team at John Clark Renault, and we can't wait to welcome you back for more!
Kind Regards,
John
Scott Arthur was so friendly and…
Scott Arthur was so friendly and helpful and could not have been more patient with all my questions. He is a true credit for your staff!
I look forward to dealing with him again when more Dacias or Vitaras are in!
A BIG Thank you, Scott! :))
7 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Morning Gabrielle,
Thank you so much for the 5-star review,
We're thrilled to hear you had a great experience with us,
I'll be sure to share your feedback with Scott and the management team at Aberdeen Renault,
We look forward to seeing you again soon.
Kind Regards,
John
Stuart was amazing
Stuart was amazing! He was very helpful, got us a fantastic deal and has answered any questions we have. No issue is too small!
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Morning Fifi,
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with us.
We take great pride in providing high-quality service, and we are pleased to know we met your expectations.
I will ensure to pass on your feedback to Stuart and the management team at John Clark Renault.
Kind Regards,
John
new car experience
Wanted a new car was apprehensive about coming into garage but both the experience in Nissan and Renault garage was not as daunting as I thought it would be. Alan Bell in the Renault talked me through the process and made it all very easy. I needed to pick up car early on Thursday and he came in early in order for me to do this.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Afternoon Karen,
Thank you for taking the time to leave such a positive review,
We take great pride in providing a high-quality service, and we are pleased to know we met your expectations.
We'll be sure to share your kind words with Alan and the management team at John Clark Renault,
We look forward to seeing you again.
Kind Regards,
John
Scott Arthur dealt with my purchase
Scott Arthur dealt with my purchase. He was very informative about my purchase and was very helpful.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Hi Georgina,
Thank you so much for the 5-star review,
We're so happy to hear that Scott Arthur took care of you and was helpful with your purchase,
I'll make sure to pass the feedback on to Scott and the management team at John Clark Renault,
We hope to see you again, with your next purchase,
Kind Regards,
John
Great experience buying my first car
Great experience buying my first car
James great at explaining process
Super quick and easy
Great price too
Thanks!
2 de março de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to James and the management team at John Clark Renault.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service
The services here have been top notch. Staff have been very courteous, kind and so polite. I had the privilege of dealing with Scott, he wa exceptional, very helpful and kind. Would highly recommend them.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Afternoon,
Thanks for taking the time to leave a review. We’re delighted to hear you received excellent service at John Clark Renault and that the team were courteous, kind, and polite throughout.
It is great to know Scott provided exceptional service and was so helpful and kind. Thank you for your recommendation, it really means a lot. We’ll be sure to pass your kind feedback on to Scott and the team, and we look forward to welcoming you back in the future.
Best Regards,
Erin
Avoid this dealership
It's very simple. When my wife bought a Renault Clio last September only one key fob was provided. I was assured by the salesman Lewis Kinniburgh that the second fob would be provided within a few weeks. Since then nothing has followed. Lewis, in true salesman fashion, disappeared totally, never responding to either calls or emails, but none of the others I spoke to responded either despite empty promises of immediate action. Avoid this dealership.
9 de outubro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Dear Tony,
Thank you for your feedback. We apologise for the delay in providing the second key fob and for the lack of communication you experienced following your purchase.
This does not reflect the level of service we aim to provide. We have raised this with our sales management team to ensure the matter is looked into and to improve our responsiveness moving forward.,
Kind regards,
Lisa
I highly recommend John Clark
I highly recommend John Clark. They couldn’t have been more helpful, friendly and an absolute pleasure to work with. Thank you very much for all your help and support and I look forward to working with you guys again. Thanks again and all the best!😁👍
20 de dezembro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Brendan.
Thanks for taking the time to leave such a lovely review. We’re delighted to hear you received great customer service and that the team at John Clark Renault were friendly, helpful, and a pleasure to work with.
Thank you for your recommendation, it really means a lot. We look forward to welcoming you back again in the future and we wish you all the very best too.
Best Regards,
Erin
Very pleasant experience
Was dealing with ScottArthur regarding the potential sale of a Renault Megane E-tech for my wife, even though we decided not to buy at the moment, the salesman was very helpful and pleasant to deal with. Definitely recommend and will be coming back in the future for my next car.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Afternoon, Vytautas.
Thanks for taking the time to leave a review. We’re delighted to hear you had such a pleasant experience with Scott Arthur at John Clark Renault, and that he was helpful and pleasant to deal with throughout.
We really appreciate your recommendation, and we’ll be sure to pass your kind comments on to Scott. We look forward to welcoming you back in the future when the time is right for your next car.
Best Regards,
Erin
Replacement car…
We dealt with James Westwater regarding a replacement car. He was very efficient and helpful. He handled all the paperwork and ordering process and kept us informed of the delivery date. We would definitely deal with him again.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Frank.
Thank you for your review of John Clark Renault. We’re delighted to hear that James provided such efficient and helpful service while assisting you with your replacement car. It’s great to know he handled the paperwork and ordering process smoothly and kept you well informed throughout. We’ll be sure to share your kind words with James and the team.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Matt is a credit to John Clark Renault Aberdeen
After a poor start with one salesman, my daughter and I went back the next day and saw Matt, a different salesman - chalk and cheese!!! Matt turned our experience around and I was delighted with the time he took to make sure our 2nd visit was so much better. Matt ensured we had all the information needed, arranged a test drive and personally oversaw the whole purchase. When I buy my next car I hope the salesperson is as professional and friendly. John Clark Renault - Matt is a credit to your company. 5 Stars
4 de novembro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good morning Nicky, Thank you very much for this excellent and honest review. We sincerely apologize for the poor start you experienced regret that your first visit was disappointing.
However, we are absolutely delighted to hear that Matt completely turned your experience around! It is wonderful to know that he took the time to ensure you had all the necessary information, arranged the test drive, and oversaw the entire purchase with such professionalism and friendliness.
We agree—Matt is indeed a tremendous credit to the John Clark Renault Aberdeen team. We appreciate your high recommendation and look forward to welcoming you back in the future. Kind regards, Lisa
Resposta da John Clark Motor Group - John Clark Renault
Good morning Gary, Thank you for the excellent feedback! We are delighted to hear that you found our sales service to be very professional. We appreciate your business! Kind regards, Lisa
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