Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoAbbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Assistance in choice of car from sales personnel, Scott, was invaluable in helping my wife and I with our final decision on choice of car make and model. Follow up e-mails and phone calls, on any ques... Ver mais
A empresa respondeu
Purchase of a new R5 went very smoothly. Sales staff easy to deal with. Happy to explain the process as well as offer no pressure additional services. Vehicle collection equally smooth. Explanation o... Ver mais
A empresa respondeu
Excellent service, very friendly, James very knowledgeable about the car (Renault 4), everyone very helpful all round. Enjoyed the test drive. Nice to be able to do without having to go into dealers... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, Reino Unido
- 01224 677 800
4,6
Excelente
409 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
New Renault 5 Purchase. Great dealership to deal with.
Brilliant guys to deal with at this dealership very helpful and straight talking through the process.
Scott Arthur dealt with my purchase on a new Renault 5. He was friendly and good communication throughout.
I will definitely buy from this dealer in the future.
James Winks. Shetland
29 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, James.
Thank you for your review of John Clark Renault, James. We’re delighted to hear that your experience purchasing your new Renault 5 was such a positive one. It’s great to know that Scott Arthur provided friendly, straightforward support and kept in touch throughout the process.
We truly appreciate your kind words and your confidence in returning to us in the future. Thank you again for choosing John Clark Renault, we look forward to welcoming you back whenever you’re ready.
Best Regards,
Erin
Great experience
Scott was great and made the whole process smooth. Very helpful at any point of the process.
29 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Evald.
Thank you for your review of John Clark Renault. We’re delighted to hear that you had a great experience and that Scott made the whole process smooth and straightforward. It’s wonderful to know he was helpful at every stage. We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
I got the help that I needed from the…
I got the help that I needed from the sales person and other people I spoke with. Sale from beginning to end was within a week which I thought was quick enough. I am now enjoying my car but still learning the features, love it.
21 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Thank you for your review of John Clark Renault. We’re so pleased to hear that you received all the help you needed from our team and that the whole process, from start to finish, was completed within a week. It’s great to know you’re enjoying your new car and getting to know all its features.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Dealt with Scott Arthur who was…
Dealt with Scott Arthur who was extremely helpful in securing the car that I wanted and went above and beyond to ensure that I was aware of all the steps in the transaction
27 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good morning, Thank you very much for this excellent feedback! We are absolutely thrilled to hear that Scott Arthur was extremely helpful in securing the car you wanted and that he went above and beyond to ensure you were fully informed of all the steps in the transaction. We will be sure to share your kind words with Scott! Kind regards, Lisa
Very satisfied with everything
Very satisfied with everything. Allan Bell, who dealt with us was totally professional without being pushy and was a delight to deal with.
15 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Marie.
Thank you for your review of John Clark Renault. We’re delighted to hear that you were very satisfied with your experience and that Allan looked after you with professionalism and care, without any pressure. We’ll be sure to pass on your kind words to Allan and the team.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Car taken in for service and check
Car taken in for service and check at the last minute
Very friendly polite and well mannered staff.
Thank you all.
26 de novembro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good morning Don, Thank you for your fantastic feedback! We are delighted that we were able to accommodate your car for a service and check at the last minute.
We are very proud to hear that all of our staff were friendly, polite, and well mannered. We appreciate your kind words and will pass your thanks on to the whole team. Kind regards, Lisa
Very enjoyable experience buying our…
Very enjoyable experience buying our Renault 5 e-tech from John Clark Renault, Aberdeen.
Sales Executive, Scott Arthur, was great.
He was able to answer all our questions, and we had plenty, as this is our first EV.
Looking forward to driving our new Pop Green Renault 5 EV.
21 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good morning, That is absolutely wonderful feedback! Thank you so much for sharing your very enjoyable experience buying your new Renault 5 E-Tech from us.
We are delighted to hear that our Sales Executive, Scott Arthur, was great and able to answer all your questions, especially as you embark on the journey with your first EV.
We hope you have a fantastic time driving your new Pop Green Renault 5! Thank you for choosing John Clark Renault, Aberdeen. Kind regards, Lisa
Brilliant service from Scott arthur and…
Brilliant service from Scott arthur and the team from John Clark. Right from the beginning we were made to feel welcome. The whole process was explained clearly from test driving cars to the hand over of the new vehicle. Would highly recommend buy from John Clark
1 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good morning, Thank you so much for this brilliant review! We are delighted to hear that you and your partner felt so welcome right from the start.
It's wonderful to know that Scott Arthur and the team were able to explain the entire process clearly, from the test drive right through to the handover of your new vehicle. We truly appreciate your high recommendation and thank you for choosing John Clark! Kind regards, Lisa
Test drove the Dacia Duster with Scott…
Test drove the Dacia Duster with Scott Arthur and received excellent service from him
15 de novembro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good morning, Thank you for your feedback! We are delighted to hear that you had an excellent service experience with Scott Arthur while test driving the Dacia Duster. We will be sure to pass on your kind words to him. Kind regards, Lisa
Great service from start to pick up
2 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good morning Steve, That's excellent feedback! Thank you very much for letting us know you experienced great service from start to pick up. We are delighted to hear that your process was smooth and positive. Kind regards, Lisa
NEW CAR
Helpful and informative all the way and very efficient service. Big thanks to Stuart for all his help and making the transaction so straightforward
2 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good morning, Congratulations on your purchase. We are thrilled to hear you received such helpful, efficient service. A massive well done to Stuart for making the transaction so straightforward. We truly appreciate the feedback! Kind regards, Lisa
Renault 5 Purchase
Purchased a Renault 5 from John Clark in Aberdeen and we are based in the West Midlands. Delivery was arranged quickly and everything went smoothly. Allan in the sales team was extremely helpful, arranged a video of the car to be sent and all was fine when the car was delivered 4 working days after initial enquiry. The whole process was easy and hassle free, would definitely recommend.
11 de novembro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good morning Paul, Thank you for the fantastic review regarding your Renault 5 purchase! We are delighted to hear the long-distance sale to the West Midlands was easy and hassle-free, and that the delivery was quick. We will ensure Allan and the team receive your kind comments. We appreciate your recommendation and wish you many happy miles in your new car! Kind regards, Lisa
Positive experience
Our salesman, Scott Arthur, was polite, respectful, patient and knowledgeable. We felt free to ask questions and express concerns, We appreciated the phone call next day and the opportunity to ask more questions which arose from driving the car around town.
8 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Mrs Leslie.
Thank you for your review of John Clark Renault. We’re so pleased to hear that Scott provided such a positive experience. It’s great to know you felt comfortable asking questions and that Scott’s follow-up call the next day gave you the chance to discuss your new car further.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Very good service
I really enjoyed my experience looking for a new car with this company and their salesman Scott was very helpful with showing us the cars and giving us information will definitely be back again
20 de outubro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Thank you for your review of John Clark Renault. We’re delighted to hear that you had such a positive experience while looking for your new car and that Scott was so helpful and informative throughout your visit. It’s great to know you enjoyed the process and plan to return in the future. We’ll be sure to share your kind words with Scott and the team. We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault.
Best Regards,
Erin
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Keith.
Thank you for your review of John Clark Renault. We’re delighted to hear that you received great service from Scott when purchasing your new car. We’ll be sure to pass on your kind words to Scott and the team.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Smooth sale from start to finish
1 de outubro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Robert.
Thank you for your review of John Clark Renault. We’re really pleased to hear that your car purchase was smooth from start to finish. Your feedback is greatly appreciated, and we look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Fantastic service from start to end
We knew we wanted an R5, it couldn't be an easier sale to make. Having been disappointed with the sales and communication experiences of the two dealers closest to our home address, we turned to Renault Aberdeen and it has turned out to be a fantastic decision. On arrival, we were introduced to Lewis Kinniburgh and, from there, we couldn't be happier. He was clearly very customer focused from that start, guiding us through the purchase process, finance quotations and part exchange process. Once the order was placed, Lewis was regular in his contact, keeping us updated with the build progress, answering any questions we had and facilitating the addition of a couple of options after the initial order. Nothing was too much trouble, he was a friendly, engaging and customer focused in his emails as he was in person. Handover was very smooth with plenty of time given to showing the me car's features and ensuring i was comfortable before leaving the dealership.
We can't thank Lewis enough for a smooth, professional, personal and personable buying journey from start to end. As a representative of John Clark, he is truly an asset.
9 de outubro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Moira.
Thank you for your detailed review of John Clark Renault. We’re absolutely delighted to hear about your fantastic experience purchasing your new Renault 5 with us. It’s wonderful to know that Lewis provided such exceptional service. We’re so pleased that his regular communication, customer focus, and attention to detail helped make the purchase enjoyable and stress-free.
We really appreciate you choosing to travel to Renault Aberdeen after your earlier experiences elsewhere, and we’re thrilled that it proved to be the right decision. Thank you once again for your trust and recommendation, we look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Staff are really helpful and guided me…
Staff are really helpful and guided me through the process of moving to my first electric vehicle
2 de outubro de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good morning Michael,
The shift to an electric vehicle is a significant decision, and we are thrilled to hear that our staff provided you with the necessary help and guidance to make the process smooth and enjoyable. Making sure our customers feel confident and well-informed about their new EV is what we aim for.
Thank you so much for recognising the team's professionalism and taking the time to share your five-star experience with us!
Kind regards,
Lisa
When purchased car
When purchased car, scratch was ment to be polished out when picking up car 1 week later, returned to pick up car, and wasn't fixed also wheel trims all scratched, no parcel shelf and full car not valeted properly. Agreed to a date to travel back up to adress issues, but when date arrived couldn't supply me with a courtesy car until few weeks later again. When returned for car all complete but car was still filthy inside. The person I dealt with was good salesman and genuine but was having to do too much regarding full garage. Also telephone communication was a nightmare as felt I was always contacting garage.
20 de agosto de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good morning Mr Pettigrew,
Thank you for providing your feedback. We are sorry to hear about the issues you experienced both with the initial condition of the vehicle and the subsequent service process.
It is clear from your review that the vehicle preparation and attention to detail fell short of the high standards we aim to uphold. We sincerely apologize that the agreed-upon repairs and essential items were not addressed prior to your collection, and that the final valet was unsatisfactory.
We also regret the inconvenience and delays you faced in trying to resolve these matters, particularly with the communication difficulties and the issue of securing a courtesy car. We understand that this has been a frustrating experience and apologize for the extra effort and time this required on your part.
We value your feedback on the overall process and will use it to review our internal communication and vehicle preparation procedures to prevent similar situations in the future.
Kind regards,
Lisa
Such and easy experience when I…
Such and easy experience when I purchased my new car , sales person Lewiis Kinsberg was so helpful throughout.
30 de setembro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Afternoon, James.
Thank you for your review of John Clark Renault. We’re delighted to hear that your car purchase was such an easy and enjoyable experience and that Lewis was so helpful throughout the process. We’ll be sure to share your kind words with Lewis and the team.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.