Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoAbbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Veja o que dizem as avaliações
Assistance in choice of car from sales personnel, Scott, was invaluable in helping my wife and I with our final decision on choice of car make and model. Follow up e-mails and phone calls, on any ques... Ver mais
A empresa respondeu
Purchase of a new R5 went very smoothly. Sales staff easy to deal with. Happy to explain the process as well as offer no pressure additional services. Vehicle collection equally smooth. Explanation o... Ver mais
A empresa respondeu
Excellent service, very friendly, James very knowledgeable about the car (Renault 4), everyone very helpful all round. Enjoyed the test drive. Nice to be able to do without having to go into dealers... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, Reino Unido
- 01224 677 800
4,6
Excelente
409 avaliações
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This is the first time we have dealt…
This is the first time we have dealt with John Clark -Dacia Aberdeen , we found that Scott Arthur was most helpful and very knowledgable in advising us on our purchase .
Also the after sales has been very good . I would recommend friends and family of our experience .
29 de julho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Elaine.
Thank you for taking the time to share your experience! It's great to know that Scott was helpful and knowledgeable in guiding you through your purchase, and that our aftersales support has continued to meet your expectations.
Your recommendation means a lot to us, and we truly appreciate your trust. If there's anything more we can do to assist you or your friends and family, we're always here to help.
Best regards,
Erin
Scott 👍🏻
Just bought 2024 Clio from Scott at John Clark Renault. Very pleasant and down to earth. He knows his stuff, great manners and has the right approach; helpful, keen but not pushy!
Thanks again Scott - I’m sure we will enjoy our car.
29 de julho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Thank you for your kind words and for choosing John Clark Renault for your new 2024 Clio! We're delighted to hear that Scott provided such a pleasant and professional experience. It's great to know his helpful, knowledgeable, and no-pressure approach made a positive impression.
We’ll be sure to pass on your thanks to Scott. Wishing you many happy miles in your new Clio.
Best regards,
Erin
Scott at Renault gave a fantastic…
Scott at Renault gave a fantastic service, had my previous Captur for 11 years so can’t wait for my new one!
28 de julho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Yvonne.
Thank you for your fantastic review! We’re thrilled to hear that Scott provided such great service.
We hope you enjoy every moment with your new Captur, and if there’s anything you need in the meantime, we’re always here to help.
Best regards,
Erin
Scott Arthur was an excellent sales man…
Scott Arthur was an excellent sales man who explained everything and was acpleasure to do business with
27 de julho de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Jacqueline.
Thank you for your kind review! We're delighted to hear that Scott Arthur provided such excellent service and made the entire process clear and enjoyable. It’s always great to know when our team makes a lasting impression.
We’ll be sure to pass along your feedback to Scott. If there’s anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Erin
How John Clark Aberdeen treat their customers!
My 2nd review of this particular garage. First one was a visit as I was shopping around for a new car and found this one to be the most professional, best customer interaction and they listened to what I was looking for, providing options based on what I told them to make the purchase achievable. Not pushy, not overbearing, just nice, relaxed and knowledgable.
So on my return visit to the Aberdeen branch I was met by a lovely lady at the door of the showroom who set me up with James to go over the purchase of a new Renault Captur Techno hybrid.
The journey from start to finish was easy. The information did not vary in any way from that provided on my first visit. James was very personable and explained the buying process exceptionally well. It just reinforced the impression I got from my initial visit about the garage from my first visit.
I know exactly the times scales expected to receiving my new car, what paperwork I will receive via email, how to open and complete even down to the ID process with all details personalised to myself.
I’m looking forward to getting my new car and if the after sales equals the sales process I will be sticking with Renault for the foreseeable future and recommending them to all of my family.
Just to show that James didn’t slip me a tenner to write this review I would say the parking is difficult as if your lucky there may be one or maybe 2 spaces ever free. I had to circle on my first visit as nowhere to park and almost didn’t go in, and 2nd time I was blocked in when I was leaving and had to find someone to move the van. But I have found the same difficulties in other garages so I’m not letting that effect my overall experience.
Great coffee also. Big thumbs up.
21 de julho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Bruce.
Thank you so much for your thoughtful review. We’re thrilled to hear that both your initial visit and return to John Clark Renault left such a strong impression. It’s great to know James provided a friendly, knowledgeable, and professional service, and that the entire process—from enquiry to paperwork—was clear and personalised to you.
We also appreciate your honest comments about the parking and are glad the great coffee helped make up for it! Your recommendation means a lot to us, and we look forward to continuing to support you throughout your Renault ownership.
Best regards,
Erin
Had a pleasant review of the Renault 5…
Had a pleasant review of the Renault 5 with Scott arthur
21 de julho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Brad.
Thank you for your feedback! We're glad to hear you had a pleasant review of the Renault 5 with Scott. We’ll be sure to pass on your kind words to him.
If there’s anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Erin
Scott was excellent
Scott was excellent, very helpful and a nice relaxed and friendly approach.
20 de julho de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Mike.
Thank you for your kind feedback! We're so pleased to hear that Scott provided excellent service with a relaxed and friendly approach. It’s great to know you felt well supported throughout your experience.
We’ll be sure to pass on your kind words to Scott. If there’s anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Erin
Bought our second car from John Clark…
Bought our second car from John Clark Renault Aberdeen and the service we received was fantastic. Scott was excellent and could have not been more helpful.
We absolutely love our new Clio e tech Alpine Hybrid and cannot fault Renault for the quality and value for money.
Would definitely recommend Renault and the John Clark dealership.
11 de julho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your second car-buying experience with John Clark Renault Aberdeen was just as fantastic as the first. It’s great to know Scott provided such excellent service and made the process smooth and enjoyable.
We’re thrilled you’re loving your new Clio E-Tech Alpine Hybrid—it’s a fantastic car, and we’re glad it’s living up to your expectations in both quality and value. Your recommendation truly means a lot to us.
If there’s ever anything more we can do, please don’t hesitate to get in touch.
Best Regards,
Erin
Like my Renaults
I had a Renault Austral and had to book it in as a fault came up on the dash about an external sound fault. Appears it was a software update that was required. I had been looking at a Symbioz and whilst waiting for my car took a test drive and was suitably impressed. I had always missed the 360 camera I had on a Qashquai and this model of Symbioz had it along with a host of other extras so the deal was done. All along the process I was under the impression I was buying a 1.8 and the paperwork said this too. The 1.8 engine and bigger battery gives a more efficient and better overall fuel consumption allegedly but on picking up the car it transpired that I had indeed bought a 1.6 which made changing my insurance easier as my company didn’t recognize a 1.8. So finally I would have to say I do like the car, it has less power than my Austral but as I am not someone who likes to burn rubber at the lights it is perfectly fine. I would say I was disappointed with the overall experience but hope that the dealer has done something to make sure they have learned something from it as well.
2 de julho de 2025
Resposta da John Clark Motor Group - John Clark Renault
Hi Ian, Thank you for your detailed feedback on your recent experience. We're glad to hear that the software update resolved the external sound fault on your Renault Austral and that you were suitably impressed after taking a test drive of the Symbioz. However, we sincerely apologize for the significant miscommunication regarding the engine size of your new Symbioz. We understand your frustration at being under the impression you were buying a 1.8L model, with paperwork reflecting this, only to find out upon collection that it was a 1.6L. While it's fortunate that the 1.6L made your insurance easier, we fully appreciate that this kind of discrepancy is disappointing and not the transparent experience we aim to provide. We regret that this overshadowed your overall experience, and we want to assure you that we are taking your feedback very seriously. We are reviewing our internal processes to ensure that all vehicle specifications are accurately communicated and documented at every stage, preventing similar issues from occurring in the future. We're pleased to hear that despite the engine size, you do like the car and find its power perfectly fine for your driving style. Kind regards, Lisa
This is the 2nd car I buy at John Clark…
This is the 2nd car I buy at John Clark and it went well. I found what I was looking, all info was provided and all documents were given. The sale took a few hours to accepted and the car was ready when I went to collect it. If you are interest in buying a car, I would recommend to book in advance, so you will have a salesperson expecting you.
27 de junho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Luis.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Renault Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Doug.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Aberdeen Renault.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Brenda.
Thank you for your kind feedback! We’re glad to hear you received a very professional service from the team at John Clark Renault.
If there’s anything more we can assist with, please don’t hesitate to get in touch.
Best Regards,
Erin
Easy process from start to finish
Easy process from start to finish, and no pressure into buying the car. Big thanks to Scott for all his help and for even dropping the car off to me on his day off!
2 de julho de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Thank you for your fantastic review! We're so pleased to hear the whole process was easy and pressure-free—just the experience we aim to provide. A big thanks to you as well for recognising Scott’s extra effort; going above and beyond, even on his day off, truly reflects his dedication.
We’ll be sure to pass on your kind words to him. If there’s anything more we can do, don’t hesitate to get in touch.
Best Regards,
Erin
Great car
I recently purchased a brand-new Renault Clio Hybrid and after just over a week of driving, I can confidently say I absolutely love it.
From the moment I got behind the wheel, I was impressed by how smooth and quiet the hybrid system is. It offers a great balance between efficiency and performance, making it perfect for both city driving and longer trips. The interior feels modern and well-designed. Fuel economy is already proving to be excellent, a key reason I went for the hybrid version, and it’s reassuring to know I’m also being a bit more eco-friendly. Overall, the Renault Clio Hybrid has exceeded my expectations. It’s stylish, economical, and fun to drive. I would highly recommend it to anyone looking for a compact car that doesn’t compromise on quality or performance.
22 de junho de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning.
We're absolutely thrilled to read your fantastic review of your new Renault Clio Hybrid!
It's wonderful to hear that after just over a week of driving, you're already so impressed. Thank you for your high recommendation. We are delighted that your new Clio Hybrid has exceeded your expectations, and we hope you continue to enjoy every moment behind the wheel.
Best Regards,
Erin
Scott and renault very helpful
Scott and renault very helpful
28 de junho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, John.
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at Renault Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I had a great experience buying my car…
I had a great experience buying my car from Renault Aberdeen. Allan was professional honest and made the whole process smooth and stress free. I appreciated the no pressure sales approach and how transparent Allan was about the cost and financing options. I would definitely recommend them to anyone looking for a new car.
21 de junho de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Moira.
Thank you for your fantastic review! We're delighted to hear that you had a great experience purchasing your car from Renault Aberdeen. It's especially rewarding to know that Allan's professional, honest, and transparent approach helped make the process smooth and stress-free for you.
We truly appreciate your recommendation and will be sure to pass on your kind words to Allan. If there's anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Erin
Sales staff were very helpful in…
Sales staff were very helpful in assisting with paperwork and kept in good contact all through the process.
8 de junho de 2025
Resposta da John Clark Motor Group - John Clark Renault
Good Morning,
Thank you for your kind feedback! We're pleased to hear that our sales staff were helpful and supportive throughout your experience, especially in assisting with the paperwork and maintaining clear communication.
If there's anything else we can help with, please don’t hesitate to reach out.
Best regards,
Erin
Good service
Good service! I went in to enquire about the new Renault 5 e tech. Scott was very helpful, calm and knowledgeable not over baring like some sales persons can be!
Would recommend.
19 de junho de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Alison.
Thank you for your great review! We’re really pleased to hear you received good service and that Scott made a positive impression with his calm, helpful, and knowledgeable approach. It's fantastic to know you felt comfortable and well looked after throughout your visit.
We truly appreciate your recommendation and will be sure to pass your kind words on to Scott.
Best regards,
Erin
Renault 5
Visited to test drive the new Renault 5 after making an appointment with Scott Arthur. We really liked the car and Scott took the time to show us the differences in trim levels before we went for the test drive. Scott was great to deal with and very patient as we looked at several different specifications which required him to quote and requote until we arrived at a deal which worked for our budget.
31 de maio de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Andy.
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your visit to test drive the new Renault 5 and that Scott Arthur provided such attentive and patient support throughout.
It’s great to know that he took the time to guide you through the different trim levels and worked with you to explore various options until you found the perfect fit for your budget. That level of dedication is exactly what we aim for.
We’ll be sure to pass on your kind words to Scott. If there’s anything more we can help with, please don’t hesitate to reach out.
Best regards,
Erin
Renault 5 Star Experience
Absolutely delighted with the car and Nicole couldn’t have been more helpful.
29 de maio de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Renault
Good Morning, Nichola.
Thank you for your fantastic review! We're so pleased to hear you're absolutely delighted with your new Renault 5. It's also wonderful to know that Nicole provided such helpful and attentive service throughout your experience.
We’ll be sure to pass along your kind words to her. If there’s anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Erin
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