The delivery is always most fast and the ordered items never disappoint. The quality of John Smedley is hard to beat. I am particularly grateful that the Outlet is also now available for orders from o... Ver mais
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Veja o que dizem as avaliações
Well made. Upmarket. Classic. Proper British clothes should last three generations. Sorry, I know you want to sell more and in due course I look forward to buying but quality is all. I mistakenly b... Ver mais
A empresa respondeu
Absolutely some of the best quality fine merino knitwear you can buy. This was one of many such JS purchases over the past decade and it is consistently so. As always, the package arrived after only... Ver mais
A empresa respondeu
Great product, great service, good value if one takes into account the quality. Made in England to high quality standards in every respect makes me keep coming back to Smedley and similar British bran... Ver mais
Detalhes da empresa
Escrito pela empresa
John Smedley is renowned throughout the world as a leader in the production of fine gauge knitwear products. Still family owned, the company continues to innovate while retaining the hand-crafted finishing techniques that have established its reputation for more than two centuries, established in 1784.
Informações de contato
Lea Mills, DE4 5AG, Matlock, Reino Unido
- 01629 534 571
- customercare@johnsmedley.com
- www.johnsmedley.com
4,7
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da John Smedley
Dear Stu,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
I received it promptly and in good…
I received it promptly and in good packaging, but the item details that are usually included are no longer available.
5 de novembro de 2024
Resposta da John Smedley
Dear Boo,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Great customer service and delivery on…
Great customer service and delivery on time. Beautifully packed as well.
6 de novembro de 2024
Resposta da John Smedley
Dear Eric,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Resposta da John Smedley
Dear Phil,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Resposta da John Smedley
Dear Darion,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Polo Shirts
Very good quality material and good fit. Delivery was quick and product was neatly packed.
4 de novembro de 2024
Resposta da John Smedley
Dear Alan,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Great fit and fabric
Love the polo, everything about it is right. The fit, fabric, color, sizing.
4 de novembro de 2024
Resposta da John Smedley
Dear Jai,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Wrong items delivered
I ordered something 100% wool and received only 50% wool,the specifications were no clear.
Also I did nt expect to pay postage when returning three items.
Otherwise,they were prompt and efficient.
Thank you.
4 de novembro de 2024
Resposta da John Smedley
Dear Denise,
Thankyou for your review. We really appreciate hearing our customers feedback
Unfortunately we do not offer free returns on the Outlet due to the Nature of the site. I can also see that you ordered the CLundy which is Anglo Indian gauze 54% Merino and 46% Sea island Cotton as per the description on the website
Please do not hesitate to contact us at customercare@johnsmedley.co.uk if you have any further issues
Kind Regards
John Smedley Team
Resposta da John Smedley
Dear Alex,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Why only five stars
Why only five stars. I would have given more. The jumper is luxurious and feels like silk. Despite it being so light, it is very warm. My aim for the New Year is to acquire more of this wonderful range.
4 de novembro de 2024
Resposta da John Smedley
Dear Linde,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Great service
Great service, had to return a t-shirt as did not like the colour. Returns service was excellent.
3 de novembro de 2024
Resposta da John Smedley
Dear Stu,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
First class service and quality
Delivered quickly in smart, protective packaging. Shirts are of superb quality in beautiful colours. They fit perfectly and feel luxurious and soft against the skin. Absolutely first class service and quality.
1 de novembro de 2024
Resposta da John Smedley
Dear Steve,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Resposta da John Smedley
Dear Jo,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Beautiful garment well made with…
Beautiful garment well made with quality material by a heritage british company.
2 de novembro de 2024
Resposta da John Smedley
Dear Mark,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Really efficient service- quality…
Really efficient service- quality product at good, occasionally insanely cheap, prices. Recommended!
1 de novembro de 2024
Resposta da John Smedley
Dear Denis,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Always an excellent experience …
Always an excellent experience Well, wrapped and sent promptly.
1 de novembro de 2024
Resposta da John Smedley
Dear Customer,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Outstanding Quality
Quick fast shipping. Beautiful, stunning quality, that I cannot find anywhere else! Also, sustainably produced garments made in the UK. Which is a rarity these days. I always feel proud to wear John smedley
1 de novembro de 2024
Resposta da John Smedley
Dear Miriam,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Seamless buying experience and quality…
Seamless buying experience and quality product, as always!
1 de novembro de 2024
Resposta da John Smedley
Dear Debbie,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Had trouble knowing which size but an…
Had trouble knowing which size but an on screen chat was very helpful and when garment received was perfect fit.
Fast service and excellent packaging.
Would buy these garments all the time if I could afford it.
30 de outubro de 2024
Resposta da John Smedley
Dear Irene,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
Good service
31 de outubro de 2024
Resposta da John Smedley
Dear Paul,
Thankyou for your review. We really appreciate hearing our customers feedback
Kind Regards
John Smedley Team
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