John Smedley Avaliações 

3.549
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The delivery is always most fast and the ordered items never disappoint. The quality of John Smedley is hard to beat. I am particularly grateful that the Outlet is also now available for orders from o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well made. Upmarket. Classic. Proper British clothes should last three generations. Sorry, I know you want to sell more and in due course I look forward to buying but quality is all. I mistakenly b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely some of the best quality fine merino knitwear you can buy. This was one of many such JS purchases over the past decade and it is consistently so. As always, the package arrived after only... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great product, great service, good value if one takes into account the quality. Made in England to high quality standards in every respect makes me keep coming back to Smedley and similar British bran... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

John Smedley is renowned throughout the world as a leader in the production of fine gauge knitwear products. Still family owned, the company continues to innovate while retaining the hand-crafted finishing techniques that have established its reputation for more than two centuries, established in 1784.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(3.549)

2 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My late father wore John Smedley

My late father wore John Smedley, my Son and I wear John Smedley. We have been to the Factory many times. Always first class products, first class Company

14 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Mr Dennehy,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

Great A Long Experience products and great service

Great products and great service
Items ordered on internet came very quickly and accurately.
Purchased many products over 40 years. Never disapointed

13 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear John,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

All Good!

Swift delivery and well packaged, and items (as always) were as described, and with accurate colour representation on the site. Very happy with purchase.

13 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Victor,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

Good quality

Good quality
Fast delivery

12 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Angelika,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

fast!! delivery

fast!!! delivery

13 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Ahn,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 1 de um total de 5 estrelas

I made an order and have not received…

I made an order and have not received it after two weeks. Client service is not able to provide me a reason and just process refund. I love the product but the service is not meet my expectation.

13 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Daniel,

Thankyou for your review. We really appreciate hearing our customers feedback

We did email you to confirm that your orders have been cancelled due to using freight forwarding addresses and also the quantity and range of sizes you are ordering.

Please contact us at customercare@johnsmedley.co.uk if you have any concerns

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, right items, usual good quality.

12 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Andrea,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 4 de um total de 5 estrelas

Perfect wool quality, colors and cuts

I am very happy and satisfied to have received these great sweaters.
The only downside that is not J. Smedley's responsibility: the shipment stayed in an interim storage facility for 5 days due to customs formalities and poor status reporting from the transporter.

12 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Reinhard,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

Very happy, ordered 3 times within a week!

What a great brand and products. I am so happy with my purchase.
Pls mind that when you buy from JS Outlet, as an EU customer, you will have to pay the custom fee, import tax; of course this amount is calculated according to the total amount of the purchase! SO keep in mind that you are saving from the Outlet but paying other fees..
Delivery was fast, it took 2 days only!

12 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Ghane,

Thankyou for your review. We really appreciate hearing our customers feedback

Please note that the Outlet is now set up to include duty charges at checkout so you should face no additional duties going forward

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

Alway good service and quality…

Alway good service and quality materials.

11 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Martyn,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

Jumper dress is just ace

Jumper dress is just ace; quality as ever wonderful; love the paper packaging;

11 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Sarah,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 4 de um total de 5 estrelas

Great quality

Great quality, and quick delivery

11 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Miodrag,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

LEANNE ( customer care)

I’ve recently had a size issue with a product from John Smedley,
I spoke on the phone with Leanne and I must say the service and attention for my customers needs was second to none. Leanne’s knowledge off product and skills at dealing with the public was amazing and the little things like Leanne’s help and Smedley being the best in its class, is the reason I have been a customer for 30years plus and will always purchase John Smedley.
A very old school classic company, that has moved with the times and still kept quality and class .

21 de novembro de 2024
Avaliação não solicitada
logotipo da John Smedley

Resposta da John Smedley

Dear Edward,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, so prompt including delivery.

10 de novembro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Kerry,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Avaliado com 3 de um total de 5 estrelas

John Smedley. Generally good but not this time…

I have purchased from John Smedley numerous times. The quality is excellent and I especially appreciate their logo-free presentation. Yes, it is pricey but the occasional sales and outlet store offer a cheaper alternative albeit with limited choice. The reason for this 3-star review is an unfortunate problem with a recent outlet purchase. One item purchased was faulty which I only noticed when I was wearing it for the first time. My fault for not checking and having worn the item was unable to return. However, I'd have thought quality control would have caught this item and not put it on sale or marked it as faulty.

19 de outubro de 2024
logotipo da John Smedley

Resposta da John Smedley

Dear Brett,

Thankyou for your review. We really appreciate hearing our customers feedback

Can you please email the information across to customercare@johnsmedley.co.uk so I can investigate this for you

Kind Regards
John Smedley Team

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