Website very easy to navigate/find tiles and purchase them quickly. The most impressive part was the delivery. Far too often pallet deliveries from other tile/bathroom companies are delayed causing he... Ver mais
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Veja o que dizem as avaliações
Danny was extremely helpful when I called with a query about a tile which wasn’t now available and pointed me in the direction of similar ones. Ordering a sample was very easy, updates on its progress... Ver mais
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I was assured the tiles would arrive in the time frame specified ( 4 days ). They were at the Fed ex depot, and texts said would deliverd Friday. They were not, and it appears there is no way to conta... Ver mais
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Visited HR Johnson tiles as redoing our en suite we have used this company many times over a 30 yr period As ever staff professional knowledge nothing too much trouble And range and value for money se... Ver mais
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Detalhes da empresa
Escrito pela empresa
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Informações de contato
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Excelente
784 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Johnson Tiles UK
Hi Kelly,
Thanks for taking the time to write a review, we are so pleased you were happy with the service received and price. It is so good to hear you love your new tiles, please get back in touch if we can be of any further help.
Many Thanks
Sophie
Sophie was really helpful and it is a great company to purchase from
This company provided all my tiles for a renovation and were extremely helpful. Sophie the export administration manager is an absolute credit to the company she went above and beyond to assist with the order and replace some tiles that unfortunately got broken in transit. I will definitely use this company again and would recommend to anyone needing good quality tiles at a reasonable price. Thank you!
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Johnson Tiles UK
Hi Warren,
Thanks for taking the time to write a review, I will pass on your comments to Sophie. We are so glad you were happy with the service provided and that we could help with your project. We hope you love your new tiles.
Many Thanks
Sophie
A Great Online Find
Johnson Tiles were a great online find for me when researching for a bathroom refurb. An easy to negotiate website with plenty of choice & technical information. Speedy delivery (2 days) for both samples & the actual tile order and very helpful & knowledgeable telephone staff. I was hugely impressed with my first order for bathroom wall tiles to the extent that I placed a second order for floor tiles. I wouldn't hesitate to revisit when the time comes for a kitchen refurb.
14 de fevereiro de 2026
Resposta da Johnson Tiles UK
Hi Susan,
Thanks for taking the time to write a review, we are so glad that you found the website so easy to use and that we could help with your bathroom project. Please get back in touch if we can be of any further help.
Many Thanks
Sophie
Excellent quick response when asking for samples
Excellent quick response to request for samples. Came as ordered in good time and will help me choose tiles for my new kitchen. Thank you.
10 de fevereiro de 2026
Resposta da Johnson Tiles UK
Hi Kate,
Thanks so much for taking the time to write a review, it is greatly appreciated. We are so pleased to hear you were impressed with the customer service provided, and we hope you have found the right tiles for your kitchen project. Please let us know if we can be of any further help.
Many Thanks
Sophie
Exceptional Service, Product Quality and Price
I have ordered twice from Johnson Tiles and I wanted to express my thanks for the outstanding customer service, speed of delivery, officiency and exceptional quality and price of the tiles.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Johnson Tiles UK
Hi Deborah,
Thanks so much for taking the time to write a review, we are thrilled to hear from you. We are so pleased you were impressed with the service, quality and price of our products. We hope you love your new tiles, and please get back in touch if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi,
Thank you for taking time out of your day to write a review, it really means a lot to us. It is great to hear you were impressed with the service provided, and we hope you love your new tiles!
Many Thanks
Sophie
Best quality and really good service!
7 de fevereiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, it is greatly appreciated. It is so great to hear you were impressed with the service and quality provided. We hope you love your new tiles.
Many Thanks
Sophie
Great Choice and Quality…
I ordered samples which arrived quickly with detailed explanation. Excellent quality tiles. Lots to choose from and reasonable prices.
7 de fevereiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are thrilled you were impressed with the tile choice and quality. We hope you found the right tiles for your project, please get back in touch if we can be of any further help.
Many Thanks
Sophie
Over and Above Customer Service
First rate service from Danny, who was brilliant in sourcing the replacement tiles we needed. Also, the young ladies in the warehouse were very helpful.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Johnson Tiles UK
Hi Brian,
Thank you so much for taking the time to write a review, I have passed on your comments to the outlet team. We are so pleased we could help with your replacement tiles, and we hope you love them. Please get back in touch if you need any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Carol,
Thanks for taking the time to write a review, we are so pleased to hear you were happy with the speedy delivery. We hope you love your new tiles, and please get back in touch if we can be of any further help.
Many Thanks
Sophie
Staff very helpful
4 de fevereiro de 2026
Resposta da Johnson Tiles UK
Hi Nicholas,
Thanks for taking the time to write a review, we are so pleased to hear you were impressed with the service provided. We hope you keep us in mind for any future tiling projects.
Many Thanks
Sophie
I've been in the building trade 15…
I've been in the building trade 15 years now.
I was using the same supplier for a very long time.
However eight months back.
I came across johnson tiles my closest branch is Tunstall.
On the first day I was greeted very well, and nothing was a issue for the staff at all.
I started being a more recent customer here.
Honestly I wont use anywhere other now for tiles, tile accessories, or LVT flooring.
Regardless of which part of Stoke-on-Trent im working. The travel is nothing!
One member of staff especially named Dan he honestly is amazing.
I can call up for a price on materials calls straight back with the price and has it ready for you waiting so can be forklifted on the van which is just brilliant.
5 star from us here at SH Maintenance
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Johnson Tiles UK
Hi Shane,
Thank you so much for taking the time to write such a lovely review, I have passed this on to the team in the outlet. We are thrilled you are so impressed with the service provided, and are glad we can help with your projects.
Many Thanks
Sophie
Great service with the free samples
Great service with the free samples, fast delivery, very efficient. Chosen and ordered. Couldn’t have been better service.
31 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are thrilled to hear you were so happy with the service. It is great to hear you found the right tiles for your project, and used our free sample service to help make your choice. Please let us know if we can be of any further help.
Many Thanks
Sophie
Happy customer
Very impressed with the ordering and delivery which came quickly.
Love the tiles, they look great!
15 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, we are so happy to hear you were impressed with the service received. It is great to hear you love the tiles so much!
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Pippa,
Thank you for taking the time to write a review, it is lovely to hear from you. We are thrilled you are so happy with your purchase, please let us know if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Anthony,
Thanks so much for taking the time to write a review, we are so pleased you were happy with the service. We hope you love your new tiles!
Many Thanks
Sophie
Beautiful tiles arrived promptly
Beautiful tiles arrived promptly, and well packed.
27 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Genevieve,
Thanks for taking the time to write a review, we are thrilled you were happy with your tiles and the service received. We hope you keep us in mind for any future tiling needs.
Many Thanks
Sophie
Ordered on a Sunday night and the tiles…
Ordered on a Sunday night and the tiles arrived on the Tuesday lunchtime. Great service. Also, really delighted with the price, it was on par with the tile store. Good email communication, from acknowledging the order to invoicing. Cant fault anything. Would definitely use this company again.
18 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Cecilia,
Thanks so much for taking the time to write a review, we are so pleased you were happy with the service provided and price. We hope you love your new tiles!
Many Thanks
Sophie
Extremely pleased with experience!
Extremely pleased with experience! There was a great choice of tiles at very competitive price, I saved £15/sqm on the tile I ordered which was fantastic value! Was great customer service, I emailed a question on a Saturday evening out of hours and got a response from Soraya within a few minutes, that element helped me make a quick decision and I placed the order within a few days. Kaitlyn and Zoe have also been great! Prompt delivery within 2 days of order, all went to plan! Thank you all very much!
14 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Hugo,
Thank you for taking the time to write a review, it is greatly appreciated. We are so pleased you were happy with the service provided, and managed to get such a good saving. We hope you love your new tiles!
Many Thanks
Sophie
Great company and customer service
Great company and customer service! We only needed a few tiles and looked on the outlet website and found some we liked. I contacted customer service by email to obtain blue light discount, not expecting a reply until the following day. I got a reply within half an hour from a lovely lady called Soraya. She was so accommodating and gave us a competitive price for a box of the tiles. She arranged for them to be moved from the warehouse to the outlet and kept us up to date at all times.
The staff in the outlet were polite, helpful and professional. Thank you all.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Johnson Tiles UK
Hi Mrs Jackson,
Thanks so much for taking the time to write a review to thank our team. We are thrilled we could help in finding the tiles for your project. We hope you love your new tiles, and please get back in touch if we can be of any further help.
Many Thanks
Sophie
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