Gail writing here. Mike doesn't knit! I contacted Customer Services while we were away as our fitted sheet, purchased at the same time as our topper, did not seem quite big enough and so wouldn't tuc... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We dropped into the showroom and met Megan who ran through the options. We were finding our three year old foam mattress uncomfortable and decided on a Jonic 2000 spring mattress. Spoke to Andrew who... Ver mais
A empresa respondeu
We purchased a two year old caravan with fixed single beds. The mattresses were awful, sagging uncomfortable and impossible to get a decent night’s sleep. After research we opted for Jonic and ordered... Ver mais
A empresa respondeu
Brilliant. Ordered 16th April, delivered 1st May. Delivered 2 weeks earlier than stated timeframe. Two custom sized shallow (16cm) pocket sprung mattresses for our motorhome. The second order I’ve pl... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Jonic, we believe getting a good night's sleep on holiday is just as important as the holiday itself. For almost 20 years we have been handcrafting custom-made bedding, mattresses, and toppers for caravans and motorhomes. Our product line is designed to give you ultimate comfort so you can live life to the fullest. We take great pride in every aspect of our work, from our outstanding customer service to the craftsmanship of our skilled team, which is why we back our entire range with a 5-year guarantee.
Informações de contato
Eastgate, LA3 3DY, Morecambe, Reino Unido
- 01524 844106
- info@jonic-uk.co.uk
- www.jonic-uk.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Company to deal with.
Excellent Company to deal with.
Friendly and helpful, prompt service and great product once again.
Why go anywhere else?

Resposta da Jonic
Excellent Quality Products
Brilliant company to deal with, excellent customer service and fantastic products arrived within a week of ordering for our Bailey caravan.
Excellent Bedding
Really pleased with our bedding - really good quality and fits very well. Customer service was brilliant.

Resposta da Jonic
Just brill...
Fitting sheets into an Adria Twin Supreme for those that know their motorhomes is a real pain in the butt - Jonic made it easy to sort. Perfect fit, good quality material, outstanding customer service, and better night's sleep achieved. Highly recommended.

Resposta da Jonic
What a lovely company to deal with
What a lovely company to deal with, Charlotte on line and Katie on the phone. Helpful and friendly.
I placed my order 11am on the Monday and delivered on time as stated by Katie on Thursday morning 10am. Well packaged and I recommend them.
Excellent service, easy website to use.
Thank you all at Jonic

Resposta da Jonic
Excellent service and quick at email response.
Excellent service. Delivered as per stated times and very quick at answering emails on enquiries etc. Now looking forward to using new bedding.

Resposta da Jonic
a well designed Website is supported by…
a well designed Website is supported by really helpful and knowledgeable people on the phone!
Charlotte was super efficient and the feel is one of a quality business delivering value for money.
they went out of their way to advise and help us and in return this feels like a business worthy of our (and perhaps your) support and patronage....

Resposta da Jonic
Lovely company to deal with
Lovely company to deal with, we ordered fitted mattress protectors and fitted sheets for our grand California motor home.
Ben was absolutely great from start to finish they were made in good time, beautiful quality and they look amazing.
So happy with them
Thank you again for the great service and product

Resposta da Jonic
Terrible company to deal with.
Terrible company to deal with.
Ordered matching bedding for caravan, they sent the wrong pattern for the make and model of the van. Called them up and after explaining their error to a Charlotte who apologised and said they would get them swapped out on a nominated day.
Took the day off and no delivery, called Charlotte who then said it was my fault for ordering the wrong set (they hadn’t bothered to try and contact me) so went through the whole thing again, she checked my order again and again verified the error was theirs! Took another day off and finally got the correct order.
Never did get a call back from the manager (think her name was Nicola).
Appalling customer service, incompetent staff and really not worth the money.
Do yourself a favour and go somewhere else and avoid these like the plague.

Resposta da Jonic
A pleasure to deal with, good quality too.
We wanted bedding bespoke to our Swift Elite caravan upholstery and couldn’t find it online, so phoned. The lady we spoke to was very friendly and helpful and knew exactly what we needed following an exchange of photos. Our order was delivered promptly and we were delighted with the quality of the goods. A great experience, thank you!

Resposta da Jonic
Jonic Mattress & Snoozy Wrap
I recently ordered a mattress from Jonic with a foam density of 60. They are not the cheapest company but I am a believer of the saying ‘Buy cheap – buy twice’ and on this occasion, how right I was. The mattress is professionally made to my required dimensions and it is superbly made. It initially felt too firm for my liking but sleeping on it relieved my aching back that I have when sleeping on the mattress at home.
I also ordered a snoozy wrap which is another improvement to provide a good nights sleep. The wrap is basically a made to measure duvet cover where the two long sides and bottom can be zipped together this forming a sleeping bag configuration. No more duvet dropping off the side of the bed when we turn over in our sleep, waking up at three in the morning with a cold draft on my back to pull the duvet over me.
Charlotte and Bed were my main contacts at Jonic who were a delight to talk to. They were both humourous and helpful. Thank you both.

Resposta da Jonic
The best bespoke mattress by far
Our second mattress from Jonic because they are fantastic. Our 1st was for a Swift, our new one for our Coachman Laser 640/4.
The mattress is exactly to my measurements, as is the protector and two very good quality linen sheets, again to exact spec.
Charlotte is always helpful and nothing was too much trouble. We received ours very well wrapped and protected from courier damage in less than a week.
Even my princess can't find any peas in her bed. Really comfy. Thanks a lot. John
Poor service
The process with Jonic started very well. The lady we spoke to when we visited the showroom was very friendly and helpful in choosing the softness of a mattress. We had to provide the exact make and model of our caravan as all mattresses are made to measure. We agreed on the mattress according to its softness, but, crucially nothing was said about the much increased weight of the new mattress compared to the one already in the caravan.As Jonic is a specialist company we assumed they were experts in replacement mattresses and consequently had no reason to expect we would not be able to lift the mattress without considerable effort. When we had it fitted in the caravan we discovered it was very difficult to lift and as most of the storage is under the bed, lifting it many times is required. In fact, the bed struts would no longer hold the bed up. We spoke to Jonic about our concerns and quite frankly they were totally uninterested and said we should have asked about that when we ordered it.If any of these problems had been explained to us by Jonic we would, in all likelihood, not have gone ahead with the purchase.
I am unable at present to lift the mattress alone. I am not disabled or unfit in any way but the weight, that can only be lifted from one side of the bed, because it is an island bed, is quite considerable and awkward. We have purchased one set of gas struts at considerable extra expense and even these are not adequate and further expense is now likely to replace them with more powerful struts.
We find it extraordinary that a specialist company like Jonic did not discuss any of these issues and nothing was available at the showroom to inform customers of the problems they would face after buying a mattress.
We feel very disappointed and let down by the service we received in purchasing, what is, a very expensive item from a company we felt we could trust and who advertise themselves as specialists. Despite several emails to the company I have received no interest in the problems we now face after purchasing an £800 mattress.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







