Very helpful staff they don't grab you as soon ad you walk through the door which is a big plus for me. Kevin our salesman made very good and made buying a sofa a very pleasant experience. No long wa... Ver mais
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Veja o que dizem as avaliações
Incredible experience with JJ. From start to finish...the most professional companies I have met. Outstanding customer service with top products at bargain prices to boot. Special praise to the deli... Ver mais
I was a little remiss on my review of joseph james and i apologise fir missing out the most important person who was kevin who actually took us through the process of buying our 2 lovely sofas which w... Ver mais
I’m always dubious when ordering online as obviously you can’t see/feel the item/material. After exchanging some messages with the very helpful staff, I decided to risk purchasing the sofa! It... Ver mais
Detalhes da empresa
Escrito pela empresa
We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders. This stock is sorted, quality checked, photographed and uploaded to our website. As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas. The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 23% das avaliações negativas
Normalmente responde dentro de 24 horas
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Great company went over and above to…
Great company went over and above to ensure all was well.
Adam is a great gent.
Adam is a great gent.
He helped us when we needed it without being the usual pushy salesman
It’s nice to have a positive experience!
I would certainly recommend
Also, they scheduled delivery in three days from the purchase!
Thank You!
Superb furniture at seriously…
Superb furniture at seriously competitive prices, underpinned by fantastic service.
A special thank you to Sarah in store and Steve and the delivery team for providing amazing service 👏.
Great place
Staff were very helpful and we found what we needed at a good price. 5* service all round. Staff member Khan was fantastic.
Khan was really helpful
Khan was really helpful. Great service in Stockport.
What a great welcome
What a great welcome by Gary, extremely helpful & cheery, went out of his way together with the owner making this a pleasant experience, assisting us in making the right choice The store layout was spectacular.
Thank you to you both , certainly a 5 star experience. Highly recommended.
Wow 👏🏻
Wow , best service ever, in any shop we’ve been . Gary , outstanding service . Thank you . Thank you to the owner for all your kindness too . Excellent 🙌
Friendly and helpful gary
Great Customer Service
From the moment we walked in Sarah made us feel welcome and let us browse for a short time before expertly showing us around the mattresses and explained all the details.
We instantly decided on what we wanted from the advice she provided and then swiftly arranged the delivery etc.
Sarah was amazing helping us…
Sarah was amazing helping us to work out which sofa would be best suited for us and talking us through the options, as well as giving us plenty of time to try out different options and discuss as a couple. Great service and left with exactly what we need at a great price!
Matt (wedge) was a great help
Matt (wedge) was a great help , spent time with us and explained everything as we have never been in joseph James before . We then left with a lot to think about and we decided to come back to matt and maKe a purchase which we are very happy with . Now we cant wait for delivery of our lovely new sofas .
such a credit and a great assist to Joseph James .
Absolutely brilliant from start to…
Absolutely brilliant from start to finish, I dealt with Rob and his team from start to finish and they managed the process with old fashioned standards.
I would recommend them with total confidence
Matt was an amazing salesman
Matt was an amazing salesman - definitely would recommend to anyone
Very happy customer
Very happy with the sofa i bought today from Joseph James St Helens! Was allowed to walk around the store without being hassled, after many visits to other outlets, i found a sofa that ticked all my boxes and got a bargain! I looked for a sales assistant who was happy to help james Hardman very friendly and helpful and aswered all my questions who also said i could have it delivered in a few days. Very happy customer thank you James.
Fantastic service from Matt
Matthew is a star
Just purchased our next sofa at Joseph James, our advisor Matthew was friendly, knowledgeable and helped us make the right decision for us, we were very happy with the deal we recieved and would recommend going in and having a look 👍
Came in with my mum to get a sofa and I…
Came in with my mum to get a sofa and I can’t recommend Joseph James and specifically James in St Helens enough was brilliant with us all we made a great choice coming in and getting the sofa we all wanted totally recommend
Extremely friendly and professional
Extremely friendly and professional service from James Hardman couldn’t recommend him enough, went above and beyond for us and was able to answer any questions we had with ease
Matt was great…
Matt was great…. Top quality sales man! Would definitely deal with him again.
Thanks
Matt
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