Khmotorcycles Avaliações 

48
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Credit where credit is due, i had a BMW 1250gs delivered last month, after one thousand miles of ownership the rear shock failed (not something that the garage would have known at the point of sale) I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ive been around the biking community all my life Ive been to most shop throughout my 40 years plus i can honestly say Kh motorcycles have always gone above and beyond any expectations ive... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was recommended to KH Motorcycles by a friend who had also purchased from them. I received an amazing experience from start to finish, the sales team were incredibly knowledgeable but not pushy and... Ver mais

Avaliado com 1 de um total de 5 estrelas

I clearly told the salesman that I was going away for 2 weeks on Friday when I placed the order on the Saturday before. I was fobbed off when I called on the Wednesday to arrange collection and told t... Ver mais

A empresa respondeu

4,1

Muito Bom

O TrustScore é 4 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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4,1

Todas as avaliações

(48)

40 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

5 stars every time!

All the guys at KH are wonderful, helpful and really go the extra mile to get you up and running.

Very experienced, friendly and easy going.

Highly recommended.

3 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience with KH motorcycles

Great experience with KH motorcycles. Distance purchase of a Ducati Scrambler done on line, video of bike and service history sent through. Matched my courier delivery quote and best of all delivered next day. Thanks to Nicola for a smooth professional experience 👍

30 de junho de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Thanks for the review Ian

Avaliado com 5 de um total de 5 estrelas

Outstanding Service When It Mattered Most ⭐⭐⭐⭐⭐

I honestly can't recommend Kearney Hogg highly enough.

What should have been a straightforward purchase turned into a very stressful week because of problems with a third-party finance broker. The process became one delay after another, with changing requirements and poor communication, leaving both me and the dealership stuck in the middle.

Throughout all of it, the team at Kearney Hogg were patient, honest and incredibly helpful. Rather than simply telling me to wait, they took the time to explain what was happening from their side, kept me updated, and, when it became clear the original finance route wasn't working, they recommended an alternative lender they already had a good relationship with.

The difference was unbelievable. The new finance application was completed, approved and the bike purchased in around 30 minutes. It really highlighted just how much the previous delays had been caused by the broker, not the dealership.

I never once felt pressured. They were transparent, answered every question I had, and genuinely seemed to want to get me on the road rather than just make a sale. That level of customer service is becoming increasingly rare.

A special thank you to Anthony and the team for sticking with me throughout what became a far more complicated purchase than it ever should have been.

My new bike is now on its way, and I'll definitely be recommending Kearney Hogg to anyone looking for a motorcycle.

Thank you again.

27 de junho de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Thanks for the review and glad we got you sorted in the end.

Avaliado com 5 de um total de 5 estrelas

I purchased a suzuki gsxr 750 from KH…

I purchased a suzuki gsxr 750 from KH Motorcycles. My husband done all the dealings for me but the gent he was dealing with (unfortunately didn't get a name) was brilliant. He sent us a video of the bike as we are from Belfast so couldnt get over to see it in person and answered any and all our questions. I would like to say thank you so much for all your help. I got it this morning and I absolutely love it. I honestly cant thank you enough, would highly recommend you to anyone looking for a brilliant quality bike and not to mention the brilliant quality service.

9 de junho de 2026
Avaliação não solicitada
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Resposta da Khmotorcycles

Thanks Nicola

Avaliado com 5 de um total de 5 estrelas

The Truth abt K&H

Liam and his crew were brilliant for several years, I had some magnificent bikes and great times trading with K&H but unfortunately brain damage and over 40 procedures left me mentally ill and I fell out with everyone there writing horrible unsubstantiated reviews was even violent towards them which is unforgivable.
I've just completed a course of ECT at Berry wood and remain treated for issues.
Deeply sorry to everyone involved and open heartedly admit some of my greatest times on bikes were due to Liam and the combined stores and staff at K&H motorcycles..... Highly recommend

1 de junho de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

The customer is correct his bike did brake down that he purchased from us. After he started swearing at our staff we refunded him for the bike and told we wouldn't sell him another. He has since left bad reviews on our platforms, been harrasing the staff and got his partner to call the shop with a flase name to try and buy a bike.

Avaliado com 5 de um total de 5 estrelas

I bought a beautiful Harley Davidson…

I bought a beautiful Harley Davidson CVO Street Glide from Sandiacre KH Motorcycles. I traded a HD Breakout 117 in, but didn’t enjoy the Street Glide and swapped the bikes back. Anthony looked after me all the way and was absolutely fantastic to deal with This was probably my best ever dealership experience so I can’t recommend Anthony and KH Motorcycles too highly. I will be back.

30 de maio de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Thanks Jenny

Avaliado com 1 de um total de 5 estrelas

Purchased a Husqvarna 701 Enduro from…

Purchased a Husqvarna 701 Enduro from KH Motorcycles recently. The bike itself is great and as expected, and the buying process was straightforward initially.
However, I did run into an issue with the advertised “documented service history.” On receiving the bike, the only recorded service was the initial running-in service, with no evidence of servicing for the remaining mileage. When I raised this, the dealer maintained that the description was accurate as it wasn’t advertised as “full” service history.
While I understand their position, I don’t feel that “documented service history” reasonably reflects a bike with only one recorded service over 12,500 miles. The response to my concerns was firm, and no goodwill gesture or compromise was offered.
In summary, the bike itself is good, but I would recommend that buyers clarify service history in detail before purchasing, rather than relying on the wording in the advert.
Overall, an okay experience, but room for improvement in clarity and customer support when issues are raised.

22 de maio de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Thanks for the review Keith. The advert was accurate and whilst I understand that you interpretted it wrong we cannot offer a goodwill payment as you requested because you made a mistake. I'm glad to hear the bike is good and as you know we did a thorough check over on it through our workshop when we sold it to you.

Avaliado com 1 de um total de 5 estrelas

Terrible service, never again. AVOID!!!

I clearly told the salesman that I was going away for 2 weeks on Friday when I placed the order on the Saturday before. I was fobbed off when I called on the Wednesday to arrange collection and told them that I need it before I go away, their answer was they will store the bike I bought for 2 weeks while I’m away!!! What’s the point? I wanted the bike to do my trip on.

27 de maio de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Gillon didn't tell us he had booked to go away on the bike. His order form (just like everyone elses) states 7-10 day turn around which is standard for most busy dealers in thise time of the year. He requested a refund of his deposit which of course we processed. Had he waited another 4 hours the bike would have been ready well in advance of the date he needed it for (which he hadn't told us about).

Avaliado com 3 de um total de 5 estrelas

Bought a Harley V-Rod from KH…

Bought a Harley V-Rod from KH Motorcycles for around £11,000 paid in cash, so I expected a much higher level of customer service and preparation. The bike itself is great, but the after-sales support was disappointing.

The exhaust paint started peeling off almost immediately and clearly wasn’t done properly. Instead of offering a proper repair or solution, I was basically given a spray can of paint and told to sort it myself. For a premium bike at this price, that’s simply not good enough.

Communication was poor, support was minimal, and once the payment was made I felt like customer care disappeared. I’m giving 3 stars because I still like the motorcycle, but the overall experience and lack of proper aftercare really let it down.

11 de maio de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Hi Michal, We did offer to paint it for you or contributing to you getting it done locally. You were given a can of paint because you asked for one, we couldn't do anything else in that moment when you came into store as we weren't expecting you and none of the staff that could help with your concerns were in that day. Had you let us know you were coming in advance we could of made a different plan/booked a different day and got it sorted. The offer is still open to sort it.

Avaliado com 1 de um total de 5 estrelas

If I could give a zero star rating I…

If I could give a zero star rating I absolutely would. I’m going to keep it short but to the point. Drove over 3 hrs to collect a bike which was dirty and full of marks, clearly these were not in the pics or apparent in a video that was sent to me. The owner approached me,I told him it was a dog(1 owner and just over 3k miles) and he asked me to come to his office for a refund. No apology,no excuses,just like he’d been through this a thousand times. AVOID AVOID LIKE THE PLAGUE!!!

6 de maio de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Hi David, You were offered a refund due to your rude behaviour. The bike was cleaned by us although I can appreciate maybe not to the standard you would do it yourself. We would have been happy to work with you but felt not selling you the bike was best for all parties involved. It may be worth adding that the new keeper was very happy with it.

Avaliado com 1 de um total de 5 estrelas

Be aware when you have a warranty claim…

Be aware when you have a warranty claim they will put your bike to the back of the queue and only deal with people that have bought a new bike or a bike recently you will have to wait a very long time with warranty they're not really very good

13 de abril de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Totally untrue, warranty work has always been a priority when it arrives. However once a diagnosis has been done and parts ordered there isn't mich else we can do with it until the parts arrive.

Avaliado com 5 de um total de 5 estrelas

Second time of dealing with this…

Second time of dealing with this company for MOT/service work and I am well pleased with the results. Nothing was too much trouble for Chris the Service Manager, good communication, fair prices and quick turnaround. Couldn't fault the service.

23 de março de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Thanks Chris. Our workshop manager Chris is a top guy.

Avaliado com 1 de um total de 5 estrelas

Avoid KH Motorcycles at all costs.

Avoid KH Motorcycles at all costs.

I rejected an Aprilia Tuono Factory V4 within 30 days under my legal rights in the Consumer Rights Act 2015 due to multiple serious issues including a charging fault that left me stranded and needing recovery. The bike was so unreliable it would not even start when it came to loading it onto their own van. It also had a wheel block fitted incorrectly, a broken screen, and a questionable gearbox.

Despite all of this, I was told it was “rider error.”

They will put the bike through their own workshop and simply tell you no faults were found regardless of the issues you experienced.

Instead of honouring a proper refund, KH Motorcycles tried to reframe the situation as a buy back to avoid their legal obligations. I was effectively forced to sign paperwork confirming a £500 deduction just to receive my own money, falsely presented as if I was selling the bike back to them.

On top of that, I lost over £430 in courier costs using their own vans, plus additional money on cancelled insurance and road tax.

The pressure tactics were unacceptable. I was threatened with storage fees, given ultimatums and repeatedly told payment was conditional on signing their version of events.

To make matters worse, the staff you are dealing with are the directors themselves, a father and son, which makes the way this was handled even more concerning.

What says it all is that the bike, an Aprilia Tuono Factory V4, was put straight back on their website for sale the moment I was refunded.

I also cannot ignore how dismissively I was treated. Being told clear mechanical issues were “rider error” raises serious concerns and as a woman it is hard not to feel that I was not taken seriously from the outset.

While I did eventually receive a refund, it came with stress, financial loss, and what felt like bullying throughout.

This company shows a clear disregard for consumer rights and accountability. If anything goes wrong, expect a fight.

Take your business elsewhere.

17 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Desmo Nightmare!!

I purchased a beautiful looking 2013 899 Dicati Panigale from this lot last September 2025 and dealt with Leam. At first they could d not do enough in terms of communication. On the day I went up there to collect the bike I felt something was off. Despite them seemingly friendly I felt the whole;e process was very rushed and should have known. Took the bike, rode it home, no issues. Two days later the service light comes on despite them telling me that bike was put through a full services days before I collected it. Basically this was the dreaded Desmo service. Unbeknown to me the bike was sat on 14800 miles, Desmo is due at 15000. Yes im at fault for not doing my homework but I think the dealer does have a duty of care in these cases. Ontop of that Leam stopped responding to my whatsapps that he was good at. So this cost me an extra £1500 but thankfully the bike so far is a dream,KH Motorcycles though, a nightmare!

11 de setembro de 2025
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Hi Damien, Whilst I am not aware of your complaint it may be worth pointing out for context that Ducati service lights cannot be reset on these bike if they are not on (I am not sure if this si true for Ducati main dealers but it certainly is for the TEXA system every other dealer will use). Looking at the advert I can see the bike was reduced due to the desmo service needing doing. We do not carry the out as like most dealers we do not have the specialist tools required. I can also see we did do a lubrication service on the bike for you.

Avaliado com 5 de um total de 5 estrelas

Had a really positive experience with…

Had a really positive experience with these guys. Anthony was sound, as was as ?chris - boss man (sorry poor memory for names).
They sorted a few issues thats just a thing with bikes you don’t know. No quibbles and even went the extra mile for me with bits.
They made the experience of looking at bikes nice and easy and the guys in the garage were friendly too.
Look forward to coming back for the next experience.
Thank you all!

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Thanks Rob

Avaliado com 5 de um total de 5 estrelas

spot on service

spot on service, from viewing the bike all the way through to delivery. no messing just upfront and honest

21 de novembro de 2025
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Thanks Lee

Avaliado com 5 de um total de 5 estrelas

Absolutely great experience

Absolutely great, a very relaxed experience with no pressure to buy at all, I simply went in to browse on my lunch when working locally one day and had a great chat with Nicola, not once did she push me towards a sale, i did however but a bike and it’s been magnificent.. I got a great part ex deal on my previous bike and the new bike was ready to collect on the agreed day less than a week later, ready for the bank holiday weekend.. no issues with the bike, the staff or anything, I would defo revisit if I wanted to change bike again..

23 de agosto de 2025
Avaliação não solicitada
logotipo da Khmotorcycles

Resposta da Khmotorcycles

Thanks David

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