Prompt, great car and comfortable car seat for my toddler. Gave us peace of mind when travelling abroad and arriving late evening! Only slight negative was the driver who, despite being very pleasant,... Ver mais
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Veja o que dizem as avaliações
When you're travelling with a baby, extra planning is required. After doing some research, Kidmoto seemed like the best way to transport four adults and one four month-old baby girl from JFK to Manh... Ver mais
Our flight was delayed due to a snow storm. I continually updated the driver through the app, however the driver decided to head to the airport even though we hadn’t even taken off. When the receipt a... Ver mais
A empresa respondeu
Really great service, punctual friendly drivers. This service is 'compulsory' in New York since children under two must travel in a carseat, but Uber and Lyft don't have carseats for under twos. The c... Ver mais
Detalhes da empresa
Escrito pela empresa
The Kidmoto App connects parents to a network of professionally trained drivers that provide installed child car seats for safe and easy airport and cruise car transportation. Parents fear traveling with young children because it’s terrifying to travel in a car with no car seats, unsecured car seats or the wrong car seats. Kidmoto provides a solution to a real problem with family airport car travel. Taxi’s and car services do not provide securely harnessed and installed car seats for children and therefore parents fear traveling with their small children. The Kidmoto app connects parents to a network of professionally trained drivers that provide secured child car seats for safe airport and cruise car transportation.
Informações de contato
NY DESIGNS 29-10 Thompson Avenue STE C760, 11101, Long Island City, Estados Unidos
- 1
- support@kidmoto.taxi
- www.kidmoto.taxi
4,0
Muito Bom
227 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
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Convenience, Comfort, and Peace of Mind
This service was a lifesaver! I traveled to Orlando with my two-year-old daughter and thought (based on what I read) that it would be fairly easy to get an Uber with a carseat once we arrived. I quickly learned that relying on a ride share app to transport a toddler is hit or miss. I was concerned we might miss our return flight if the ride share carseat fleet was unavailable at the time we needed to head to the airport, so I decided to give Kidmoto a try after checking out several other options. Although the service is not cheap by any means, the difference between this service and your standard ride share services is obvious from the minute you reach out to the company. The communication from Kidmoto on everything from price to real-time arrival time updates could not have been better! Our driver, Joseph, was both pleasant and extremely professional. His driving was fantastic. He was truly focused on our ride and not multi-tasking on his phone, which is something I truly appreciate when someone is transporting my child. The car was clean and incredibly comfortable but, more importantly, the carseat was spotless, was pre-installed, and was clearly a very safe, current model (very different than many ride share carseats). We made it to the airport with plenty of time, and Joseph even gave us instructions on how to get to the Wrap 'N Fly counter quickly so that we could return our rental stroller. Like I said, this was not cheap, but the experience was first-class and very much worth the cost. The convenience, safety, and peace of mind Joseph and Kidmoto provided were priceless! Thank you, Kidmoto!
11 de fevereiro de 2022
Avaliação não solicitada
They are just awesome
They are just awesome. Provide premium services and treat like you are a royal family. Thank you kidmoto.
7 de outubro de 2021
Avaliação não solicitada
Really great service
Really great service, punctual friendly drivers. This service is 'compulsory' in New York since children under two must travel in a carseat, but Uber and Lyft don't have carseats for under twos. The cost is higher than we would have liked (and around double the price of a normal taxi), which is why I marked it down one star.
16 de março de 2020
Avaliação não solicitada
It’s my third time using this service
It’s my third time using this service! I love Andrea, she drives very well and she is very nice and attentive! High recommend this service and her!
10 de março de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Erica,
On behalf of Kidmoto and our driver, Andrea, we would like to sincerely thank you for leaving us this wonderful review. Your feedback inspires and motivates our team to continue to provide a safe and convenient journey to every family in need of our service.
Thank you for your recommendation and for trusting our company! Rest assured that we will do everything in our power to make us deserving of your loyalty.
Kriselda Pentecostes
Manager of Customer Success
KIDMOTO TECHNOLOGIES
Great ride
Great ride, driver and conversation . So nice of him to come into the airport and track our flight
8 de março de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Whitney,
Thank you so much for leaving us such a wonderful review. We are happy you enjoyed your ride.
Your feedback will surely help not just our humble company's reputation, but also the families out there in the community as they will have an idea of how child safety + convenience + peace of mind can be made possible when traveling with little kids.
It was a pleasure serving you. We look forward to having you again.
Kriselda Pentecostes
Manager of Customer Success
KIDMOTO TECHNOLOGIES
Great Experience
Great service, new vehicle, clean car seats, easy to use - great experience all around. We have found our go to transportation for family trips to the airport.
6 de março de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Philip,
Thank you so much for leaving us such a wonderful review. We are happy to hear that you loved our service.
Your feedback will surely help other families around the world as they search for a convenient transportation experience with their small children.
Thank you for trusting our company! Rest assured that we will do everything in our power to make us deserving of your loyalty.
Kriselda Pentecostes
Manager of Customer Success
KIDMOTO TECHNOLOGIES
Marcus was AMAZING!
6 de março de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Drew,
Thank you so much for using Kidmoto in Orlando and for leaving us such a wonderful review. Marcus will be thrilled to learn of your high praise.
It is customers like you who make everything about our company amazing!
We look forward to having you again.
Kriselda Pentecostes
Manager of Customer Success
KIDMOTO TECHNOLOGIES
Great idea
Great idea. Clean car and friendly, respectful driver.
25 de fevereiro de 2020
Avaliação não solicitada
Love them!!
Great service and expertly installed car seats. Their drivers know child safety. ❤️
21 de fevereiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Meredith,
Thank you so much for taking the time out in leaving us this wonderful review. We are overjoyed to hear that you loved our service.
Car transportation companies seemingly have forgotten about child safety, and child car seats, that is why Kidmoto has stepped forward to properly address child safety in vehicles. Our drivers are professionally registered, professionally insured and trained to install child car seats.
You can count on us at all times! We look forward to having you again.
Kriselda Pentecostes
Manager of Customer Success
KIDMOTO TECHNOLOGIES
Very convenient and lovely driver!!
17 de fevereiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Celine,
Thank you so much for leaving us such a wonderful review. We are extremely happy to hear that you loved our service.
Our drivers work very diligently and your feedback will provide them with great encouragement to keep doing what they are doing. We understand how exhausting traveling can be, especially with infants and little kids, so we at Kidmoto strive to provide our passengers the comfort they deserve as they travel and enjoy the city.
Thank you once again and we hope to see you again soon.
Kriselda Pentecostes
Manager of Customer Success
KIDMOTO TECHNOLOGIES
Great Experience
Our driver was extremely kind, patient and knowledgeable. Having three children of her own, I immediately felt at ease with her.
17 de fevereiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Ashley,
Thank you so much for leaving us such a beautiful note. Andrea, your driver, will surely be overjoyed to learn of your high praise.
Kidmoto aims to deliver a safe and smooth journey so parents like you won't have to worry about how hard traveling with our little ones can be. You can leave the rest to us so you may relax throughout your ride.
Thank you and we look forward to serving you again soon.
Kriselda Pentecostes
Manager of Customer Success
KIDMOTO TECHNOLOGIES
Made getting from LaGuardia to our…
Made getting from LaGuardia to our hotel in manhattan with a toddler very easy. Very nice driver who also knew a lot about the city. Car was clean and the car seat was perfect.
31 de janeiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Hashi,
Thank you for taking the time out to leave us this wonderful note. We couldn't be any happier to hear that you found our service convenient.
Your feedback means a lot to Kidmoto as it will surely help not just our humble company's reputation, but also the families out there in the community as they will have an idea of how child safety + convenience + peace of mind can be made possible when traveling with little kids.
It was a pleasure serving you. We look forward to having you again.
Kriselda Pentecostes
Manager of Customer Success
KIDMOTO TECHNOLOGIES
Kidmoto has been such a wonderful…
Kidmoto has been such a wonderful service! The booking process is straightforward and simple, and the drivers are always so great with the kids and helpful to me. Thank you!!
27 de janeiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Alexandra,
Thank you so much for taking the time out in leaving us this wonderful review. We are delighted that you loved our service!
We would like to thank you as well for appreciating the ease and effectiveness of our booking process. We aim to provide an excellent experience and that begins with providing our customers a hassle-free booking through our app and website, satisfying customer service and of course followed by a safe, convenient and memorable journey for you and your family.
It was a pleasure serving you. We look forward to serving you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Very smooth ride and nice driver
27 de janeiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Maria,
Thank you for leaving us this wonderful review. Simply knowing that we did our jobs right and provided satisfaction to our customers gives us so much inspiration.
Kidmoto drivers work very diligently and your feedback will provide them with great encouragement to keep doing what they are doing.
It was a pleasure serving you and we look forward to having you again soon
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
A second great experience
This was our second use of Kidmoto to transport my two year old granddaughter from Manhattan back to JFK airport for the trip home to Australia. Andrea was our driver on this ride and this second experience was, again, perfect. We can highly recommend Kidmoto - they are so professional, on time, great drivers and deliver a really high quality service!
27 de janeiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Barbara,
Thank you so much for leaving us such a nice review and for commending our drivers. They will be glad to read what you wrote.
Your feedback will surely help other families around the world as they search for a convenient transportation experience with their small children.
Thank you for trusting our company! We hope you had a wonderful time in NYC and rest assured that we will do everything in our power to make us deserving of your loyalty.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
The drivers are wonderful
The drivers are wonderful! The cars are amazing and clean. I haves used this service twice. One time the estimate was accurate another time it was off by 40 dollars. I received an estimated quote of 88 dollars and it cost over 120. The ride was only 19 minutes long and the driver did not wait at all. So the service is great but 120 for a 19 minute ride was surprising.
25 de janeiro de 2020
Avaliação não solicitada
Did not show up in time- didn’t answer…
Did not show up in time- didn’t answer phone, no way to reach anyone. 30 minutes later called. Left us in a lurch. 0 stars and better get my $$ back.
19 de janeiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Lisa,
My name is Seth and I work in customer support, and we are so sorry for putting you in a bind today. It should not have happened, and if you allow us, I promise you we will make it up to you.
Please keep an eye out for an email from me.
Thank you,
Seth B.
Directly of Customer Support
Kidmoto Technologies
Great service
Kidmoto is a great service when you need a ride to the airport with an infant. Both drivers were very nice and helpful. The driver was waiting for us right at the exit in the terminal, and helped with the luggage.
14 de janeiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Teodora,
Thank you so much for leaving us such a wonderful review. We are extremely happy to hear that you loved our service.
Our drivers work very diligently and your feedback will provide them with great encouragement to keep doing what they are doing. We understand how exhausting traveling can be, especially with infants and little kids, so we at Kidmoto strive to provide our passengers the comfort they deserve as they travel and enjoy the city.
Thank you once again and we hope to see you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Very professional taxi service
Professional drivers, helpful and understanding with small kids. The seat was preinstalled and ready to be used. The car was big enough to accommodate our luggage. The driver was punctual and kind.
13 de janeiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi Ana,
Thank you so much for taking the time out in leaving this wonderful note and for sharing your experience with us and the community.
Your feedback will surely help other parents with small children as they search for a safe and convenient transportation experience in the cities we service.
We look forward to having you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Very well prepared
Very well prepared, clean car, and excellent driver
9 de janeiro de 2020
Avaliação não solicitada
Resposta da Kidmoto Technologies
Hi AV,
Thank you so much for leaving such a wonderful review.
Kidmoto's main goal is to take away the hassle of bringing your own car seats and to address child safety. We are fully equipped with all kinds of clean and secured car seats, and our drivers are fully vetted.
Thank you again for your loyalty and we look forward to serving you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
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