Kikatek Avaliações 

6.983
•
O TrustScore é 5 de um total de 5

5,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy browsing, great pricing, and their virtual warehouse service is great way to reserve gundams and save on shipping. Also very happy with the gashapon I got! Now I have a mini Qubeley to go with my... Ver mais

Avaliado com 5 de um total de 5 estrelas

As always, excellent service from Kikatec. I did have to wait around three months over the stated date for the release of this model but that wasn't Kikatec's fault, the factory was behind in getting... Ver mais

Avaliado com 5 de um total de 5 estrelas

It is always a pleasure ordering from kikatech! I have been an ongoing customer for years now and have always been treated well by them😀. Your orders are always dispatched promptly and arrive with ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

Items were shipped extremely quickly, packaging was excellent and very secure. Have always had great experiences with Kikatek. Price was good and great value for money.

Detalhes da empresa

  1. Loja de Hobbies
  2. também em
  3. Loja de Artigos Colecionáveis
  4. Loja de maquetes
  5. Loja de scrapbook

Sobre Kikatek

Escrito pela empresa

We specialise in the wonderful world of Japanese hobby products, stocking everything from Gundam model kits, hobby supplies, to Anime collectible figures, and much more! Our friendly and passionate team has helped over a million UK customers get their hands on these awesome products since 2004!

Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(6.983)

89 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Kikatek is an absolute Godsend!!

I found Kikatek just over a year ago and I've never looked back.
Such an amazing store, their products are mostly figures and kits that have been shipped in from Japan directly so most of them are great prices and not scalped to the extreme as is common with many retailers and ebayers.
I've bought over 100 model kits from there, a few s.h figurarts and a couple statues and they're all great. The ability to pre-order is also a great feature and the private warehouse service is a godsend. If you've got multiple pre-orders due at different dates, they can be stored in your private warehouse so once they've all arrived you can combine delivery and save on money. Another great feature is that if the combination of the items present in the private warehouse is worth £120, you get free fedex delivery.

The delivery is also superb, Kikatek don't leave things to the last minute -as long as its n open day your order will be dispatched as soon as its processed so usually the next day. Then in most cases the order will arrive a day or two later. On every order there is an estimated delivery and without fail I've received my orders at least a day or two earlier.

To round off; if you're contemplating using the site, I would highly recommend it. One of my favourite online stores and definitely one of the best model kit/japanese merch sites in the uk.

18 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with my purchase

Very happy with my purchase which was my first order. Boxes came in pristine condition with that nice sheen and I received a handwritten note informing me that my tweezers were in one of the kit boxes which I thought showed that they had taken care with my order. Will be ordering again

5 de dezembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Model kit preorder delayed for 3 months…

Model kit preorder delayed for 3 months after promised shipping date, had intended to build it for my birthday month in october but instead have to wait until i'm back in the country in the new year because of delays. will not be pre-ordering again under any circumstances. frustrated, dissapointed, and ashamed of myself for trusting kikatek

1 de abril de 2024
Avaliação não solicitada
logotipo da Kikatek

Resposta da Kikatek

Hi Millie,

Hope you're well.

Could you have possibly mistakened us with another shop you pre-ordered from? The reason we ask is because your order # 1293677 (RG RX-78-2 Gundam Ver. 2) was originally placed with an ETA of October 2024. It was indeed delayed, for which we sincerely apologise. However, it did arrive in your Private Warehouse in November, then subsequently shipped and arrived with you the same month, so it was 1 month late and not 3 months mentioned in your feedback?

We really wish we have more control on when exactly a new release reaches us from Bandai. We can only go by the information we are given at the time of their product annoucement. Sadly, delays do happen due to reasons outside of our control, such as manufacturing issues, logistics issues and allocation issues as is clearly mentioned on all our pre-order pages.

If you need help with anything else, please do not hesitate to get in touch! 😊

Kind regards,
Kikatek Customer Services

Avaliado com 5 de um total de 5 estrelas

Great service

Really good experience shopping here. Found a product I could not get from anywhere else for a good price.

Delivery was very fast and my item was packaged carefully.

30 de novembro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

yes products were good quality

Products were of good quality and price. The use of free postage was very misleading leading, telling you to order another certain amount but you never seem to reach the free postage target. Then when you you think you have achieved it, your products don't arrive and find out its now waiting on you paying 🤔 postage. No notification on this just stuff sits waiting on you although you have taken payments from you.

30 de novembro de 2024
Avaliação não solicitada
logotipo da Kikatek

Resposta da Kikatek

Hi Ronald,

Thank you for your pre-orders placed in October. The FREE shipping requirement is very clear on our website. It automatically applies when you ship £120 worth of items in one go.

Please note that no shipping is charged for pre-order items and in-stock items ordered with our Virtual Private Warehouse service. For these items, shipping (and FREE shipping eligibility) is only calculated when you submit your shipment request. Unfortunately, the items in your shipment request only added up to £118.81 — it was only £1.21 away from the FREE shipping requirement. This would have been clearly shown during checkout (there is a progress bar showing how far away you are from the free shipping requirement).

Regarding notifications of the arrival of your pre-order items. Our system actually send notifications out on arrival of an item, as well as a monthly update of your Virtual Private Warehouse (where your items are stored). Could you check your spam folder in case our emails had been filtered by your email provider?

I hope this clarifies how everything works. Have fun with the Gunpla kits and Master Gundam figure! If you have any other questions, don't hesitate to reach out to our team! 😊

Kind regards,
Kikatek Customer Services

Avaliado com 5 de um total de 5 estrelas

Great website, great service

First off, the website was attractive, informative, and functional - a rare combination. As a father purchasing for a Gunpla-loving son, I was able to purchase with confidence even though I know very little about Gundam. Ordering was straightforward, and delivery was fast and well-packed. Shall use again, definitely.

15 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service and true to their word

I was originally scouting for model kits to work on whilst recovering from surgery and I came across Kikatek. I also saw they sold Good Smile Company figures, including Nendoroids and they had one I'd been trying to hunt down for a few years now (they had a nice little selection of Marvel characters, which I know are hard to find outside of Japan) so I decided to treat myself.

I honestly can't say how over the moon I am! The figure came nicely packed and arrived safe and sound with a free lollipop and now stands proudly with the rest of my collection.

Thank you, Kikatek! I'll definitely be using you again!

16 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely old job!

A friend recommended Kikatek to me and wow they did not disappoint!! Great service, great prices and very quick delivery. I got 4 HG kits and was impressed with the care in packing them for delivery. The lolly pop was a nice touch! Keep up the great work!

4 de novembro de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais