Kungfu4less Avaliações 

Resposta da Kungfu4less

5 de mai. de 2026

Hi Mervyn,

I am really sad about this review. Your order was placed on Monday night, April 20th, and was shipped the very next day, April 21st, and a tracking number was emailed to you. Your package is in transit and is currently delayed by the post office. You never notified us at all about any issue with your order and left us a negative review for shipping your order quickly.

We are not the post office. We have absolute no control over delays with the carrier. Your package was insured, and if there was a problem, why not let us know instead of leaving a company a negative review when you know we shipped your item quickly? I just don't get it.

Resposta da Kungfu4less

4 de mai. de 2026

Thank you for your feedback. To clarify the situation for all parties involved:

Shipping Policy: Your order was processed and shipped promptly from our facility. Once a package is with the carrier, we must adhere to their specific protocols.

Postal Requirements: Per United States Postal Service (USPS) regulations, a formal claim for a missing package cannot be initiated until 15 days have elapsed from the mailing date. This is a mandatory waiting period set by the carrier, not a delay on our end.

Resolution: As soon as that 15-day window closed, we filed the claim on your behalf on 4/17 and provided you with the documentation. We are pleased to note that the package has since been successfully delivered.

We aim to provide clear communication regarding these third-party carrier requirements and appreciate your understanding of the postal policies we must follow.

I am not quit sure what more you would have us do? We were polite every stipe of the process and kept you up to day.

Find copy of Last email providing you confirmation the claim was filed.

Fw: USPS® - Insurance Claim Received Order: 264872
Kungfu4less.com
/
Sent

Administrator

www.kungfu4less.com
From:
admin@kungfu4less.com
To:
********@gmail.com

Fri, Apr 17 at 11:38 AM

Please find a copy of your claim below. We will email you as soon as the claim is approved to see if you want a refund or have a new one shipped. I am very sorry for the inconvenience.

KungFu4Less.com
Business Hours
Mon-Fri 10am to 4pm Pacific Standard Time
Office:(949)215-7585
Toll Free: (866) 583-2955
Fax:(714)676-7835
www.KungFu4Less.com


----- Forwarded Message -----
From: "auto-reply@usps.com" auto-reply@usps.com
To: "admin@kungfu4less.com" admin@kungfu4less.com
Sent: Friday, April 17, 2026 at 11:37:03 AM PDT
Subject: USPS® - Insurance Claim Received


Claim ID #: 12050232
Hello JIM SUL,
Thank you for submitting your claim for 9434650106151052070087 on 04/17/2026.
The U.S. Postal Service® will review your claim and contact you if additional information is needed. Upon completion of our investigation, you will be contacted with information regarding next steps.

To check the status of your claim, access your Claims History on USPS.com

Thank you for using the U.S. Postal Service®.

Resposta da Kungfu4less

4 de mai. de 2026

Hi Cathy,

Thank you for your feedback and for giving us a try! We are pleased to hear that you were satisfied with the quality and speed of your order.

I would like to clarify our support hours to ensure we can better assist you in the future. Our team is available Monday through Friday, from 10:00 AM to 4:00 PM Pacific Time. If you are calling from the East Coast, please keep in mind that we open at 1:00 PM your time.

I apologize for the frustration regarding the price match and the email bounce-backs you experienced. We take our Price Match Guarantee seriously and would like to investigate why your messages didn't reach us. Please feel free to reach out again through our About Us page or via our direct email link, as we are committed to resolving this for you.

We appreciate your business and look forward to serving you again!

Best regards,

Management
Kung Fu 4 Less

Resposta da Kungfu4less

4 de mai. de 2026

Hi Stefan,

We appreciate your feedback. We have been in business for 25 years and have used the same standard US Men’s sizing for this item throughout that time with great success. To help us understand your concern, could you please clarify how the sizing differed from your expectations? We take our descriptions seriously and would like to look into this further.

Resposta da Kungfu4less

Atualizado em 30 de abr. de 2026

If you are a customer who leaves negative reviews without first contacting the company about your issues, you are not the type of customer we seek. Since we shipped multiple orders to you correctly, as you indicated below, most people would have given the company an opportunity to fix the error before leaving a negative review. Had you done that, we would have been happy to assist you—which is why we have a 4.7-star rating with over 10k reviews. We hope you have better luck elsewhere.

This customer placed this order on 12/16/2025. They never contacted us once, yet they are leaving a negative review after five months have passed? There was not one email or phone call regarding any issues. You must be a competitor, especially since your last order shows you purchased a white hakama, not a black one.