Ladybird Insurance Avaliações 

1.164
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ladybird insurance replied to my feedback last time and gave me their email to contact them I did emailed them unfortunately still no reply from them . I’m still waiting for money to be refunded . It... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I called due to an error on my insuramce it was dealt with quickly and promptly in a friendly helpful manner thankyou!! No long waits on the phone and good to speak to a real person not a computerised... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ed who I spoke to on the phone very good communication went out his way too help me !!!… This is the sort of staff a company needs I would employ him

A empresa respondeu

Detalhes da empresa

  1. Corretor de seguros

Escrito pela empresa

Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(1.164)

54 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Very bad company would never recommend…

Very bad company would never recommend to anyone the are thieves the didn’t gave my money back keep making excuses on the portal they don’t let u make any changes this company is a flop they just take money and do not help at all if u have any problem they don’t do nothing and keep passing u on to other company’s worse people

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Avaliado com 5 de um total de 5 estrelas

Great customer service.

Louise Mcgregor was very helpful in assisting me with my query and helped me find exactly what I was looking for.”
Great service.

9 de março de 2026
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your review, we really appreciate your comments about Louise. We will pass on the feedback

Avaliado com 1 de um total de 5 estrelas

DON’T

I completed the form showing I had one driving conviction. They said they didn’t get that and increased the premium by £124.63 (by about 40%)

DON’T TOUCH THEM

6 de março de 2026
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Avaliado com 1 de um total de 5 estrelas

Dreadful and unhelpful company

Dreadful and unhelpful company-even after calling them. I paid for a year’s car insurance. Had difficulty uploading the documents required and the woman I spoke to when I called couldn’t be bothered to help. I found a better price elsewhere anyway so cancelled the insurance before it was even due to start and they kept over £140 of what I paid! Wish I’d read the reviews-never again.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your review, we take on board all feedback that has been given and do our best to put things right. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@rcib.co.uk

Avaliado com 1 de um total de 5 estrelas

I have been with this company for…

I have been with this company for almost three years.
I was insured on a 2014 BMW M Sport, valued at £10,999, with a monthly premium of £137.

Due to certain circumstances, I had to change my car and replace it with a 2006 Mazda 3 valued at £700.
Despite having three consecutive years of continuous cover with the same address, my monthly premium increased to £146, even though the new car was much cheaper and I have 7 years of no-claims history.

Recently, I decided to purchase another car — a 2013 BMW 420i, 2.0 petrol, valued at £7,000.
After checking various insurance companies using the same address and details, I received offers of around £140 per month.

So the difference is clear.

Ladybird Insurance has really gone too far, and I genuinely don’t understand how they calculate their prices.
Because of this lack of responsibility and unreasonable pricing, I am giving them the lowest possible rating.

26 de novembro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. If you would like to discuss your experience further, please contact help@rcib.co.uk

Avaliado com 2 de um total de 5 estrelas

Renewal quote for more then what I…

Renewal quote was more then what I found on compare.com, had to call and ask why, was asked for reference number and then matched the quote. On asking why would they charge me extra, didn’t have much to say. In the end I took the insurance and realised had I gone through compare.com site, would have received rewards.

10 de outubro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Avaliado com 1 de um total de 5 estrelas

Terrible customer service

Terrible customer service. Online portal is awful. Having used a comparison website to find car insurance, Ladybird came out cheapest so it took me through to their website for payment, where there was nowhere to check my details and validate. They have since tried to charge me £325 to amend certain details that I couldn't check in the first place. No paperwork was sent to me, I had to request it after taking out the insurance. I have since cancelled within the 14 days and been charged £144 in fees.

9 de outubro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@rcib.co.uk

Avaliado com 1 de um total de 5 estrelas

The worst company to ever be with

The worst company to ever be with, honestly only with them cus it’s cost too much to cancel. Gave me a fair price than randomly increased it by £500 because they changed my job title without consent.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. If you would like to discuss your experience further, please contact help@rcib.co.uk

Avaliado com 1 de um total de 5 estrelas

The worst company ever

The worst company ever. Dont pay the deposit if you havn’t been checked. They declined me after i had paid and made it out like i cancelled so they can keep my money!!! Do not recommended

7 de outubro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Avaliado com 4 de um total de 5 estrelas

Quick and easy to do

Really quick to insure and form is complete to complete

1 de outubro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Amanda is a star 🌟

Amanda is a star 🌟

17 de setembro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your review, we really appreciate your comments about Amanda. We will pass on the feedback

Avaliado com 1 de um total de 5 estrelas

Very Disappointed with Refund Policy

I cancelled my insurance policy with Ladybird before it became active. I had paid a £239 deposit, but they only refunded £95. I find this extremely unfair and disappointing. Their communication regarding refunds was unclear, and the amount retained feels excessive. I would not recommend Ladybird Insurance based on my experience.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. We apologize for the delay to reply to your review, if you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Avaliado com 5 de um total de 5 estrelas

Good renewal price

Good renewal price and very professional and courteous over the phone

15 de agosto de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Avaliado com 5 de um total de 5 estrelas

Brilliant

Lovely service

28 de julho de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Agent was very polite and handled my…

Agent was very polite and handled my query quickly and professionally, was a asset to you service team

31 de julho de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Avaliado com 5 de um total de 5 estrelas

For the last year i have spent with…

For the last year i have spent with Ladybird,i have had no issues at all,which is a good thing to me.everyone wants a peace of mind.

1 de julho de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Avaliado com 5 de um total de 5 estrelas

Best service

Best service

20 de julho de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

lovely guy

lovely guy, very pleasant and informative

18 de julho de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Avaliado com 5 de um total de 5 estrelas

Jake

Jake
Thanks for smooth transition to new policy.

17 de julho de 2025
Avaliação não solicitada
logotipo da Ladybird Insurance

Resposta da Ladybird Insurance

Thank you for your review, we really appreciate your comments about Jake. We will pass on the feedback

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