The service, the staff and the price. When l rang to renew my quote l asked as most people do why it had gone up this year. The gentleman said to me and would look into it and call me back which he di... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Comprehensive insurance at an excellent price. Friendly helpful people to deal with that all speak clear English, no foreign accents that you don't understand. Willing to give a good deal.
A empresa respondeu
Your agent Craig was very polite and knowledgeable about the services that Lancaster provide, all my questions were answered and made me feel very comfortable talking to a stranger, I will most defini... Ver mais
A empresa respondeu
I've been with Lancaster Insurance for many years; currently, I have two classic cars insured with them. The policy cost is very competitive, and the customer service is brilliant and very helpful. H... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Informações de contato
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Reino Unido
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Excelente
30 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company to deal with for my MX5
14 de julho de 2026
Friendly and efficient staff
Friendly and efficient staff, well priced and clear communication skills from the operator.
22 de julho de 2026
Easy freindly service with great people…
Easy freindly service with great people to deal with .I've been with them quite a few years now and always get a great deal with my multi car and bike policy.
22 de julho de 2026
The team helped keep our classic car…
The team helped keep our classic car policy up to date and policy renewed quickly with a fast answering telephone service.
22 de julho de 2026
Just very efficient
20 de julho de 2026
After reading through the policy that…
After reading through the policy that had been sent prior to my renewal date, the time spent on the phone was very quick and the renewal done quickly
15 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Lancaster Insurance Services
Thank you for your 5 star review. We're pleased to hear that you found the process quick and easy, and that you were happy with the price. We really appreciate your feedback and are glad we could provide a straightforward experience.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Comprehensive insurance at an excellent…
Comprehensive insurance at an excellent price.
Friendly helpful people to deal with that all speak clear English, no foreign accents that you don't understand.
Willing to give a good deal.
21 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave such a positive review!
We're delighted to hear that you found our insurance to offer excellent value and that you received friendly, helpful service from our team. It's great to know you felt supported throughout the process and that we were able to provide you with a competitive deal.
We really appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Lancaster Insurance Services.
Classic insurance
Very helpful showed me an alternative way to sort out my cars would recommend
22 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for your kind review! We're so pleased to hear that our team was able to help and find an alternative solution for your cars. It's great to know you had a positive experience, and we really appreciate your recommendation.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Good to be able to talk to a human…
Good to be able to talk to a human rather than a automated computer and also understand 4x4s very good service and a good price friendly staff
22 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for your fantastic 5 star review! We're delighted to hear that you appreciated being able to speak with one of our team and that their knowledge of 4x4s, friendly approach, and helpful service made such a positive difference. It's also great to know you were happy with the price.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Very easy and straightforward to renew
Very easy and straightforward to renew. Helpful member of staff
22 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for your kind 5 star review. We're so pleased to hear that you found your renewal process easy and straightforward, and that our team member was able to provide helpful service.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you so much for taking the time to share your review!
We are delighted to hear that renewing your policy over the phone was quick, easy, and straightforward.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
My Aston Martin quote
Emma looked at all avenues to get me the best quote. Very polite and used first name terms.
22 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely feedback!
We're delighted to hear that Emma provided such helpful and friendly service. It's great to know she took the time to explore all available options to help you find the best quote and made the experience personal and easy to understand.
We'll be sure to share your kind words with Emma. Thank you for choosing us, and we appreciate you taking the time to leave a review.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Lancaster Insurance Services.
Arranged my cover when other companies didn't even get back to me.
They were able to find my unusual vehicle and arrange cover at a good price.
The lady on the phone was friendly and efficient.
21 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave your feedback!
We're happy to hear that we were able to arrange cover for your vehicle at a competitive price. It's also great to know that the advisor you spoke with was friendly and efficient, helping to make the process straightforward.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
Very helpful and dealt with my renewal…
Very helpful and dealt with my renewal quickly.
22 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave your 5 star feedback!
We're pleased to hear that our team was able to assist you and that your renewal was completed promptly.
It's great to know that the process was smooth and met your expectations.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
Quick and easy
15 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave your feedback!
We’re delighted to hear that you found the process quick and easy.
We appreciate your support and are pleased we could make arranging your insurance as straightforward as possible.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @Lancaster Insurance Services
Renewal was quick and simple with no…
Renewal was quick and simple with no fuss. Premium was also in line with expectation
9 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to share your feedback!
We're pleased to hear that your renewal process was quick and straightforward, and that your premium was in line with your expectations.
We appreciate your continued support and are glad we could make renewing your policy a simple and hassle-free experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @Lancaster Insurance Services
Excellent customer service
I rang as I could get cheaper insurance but I was pleasantly surprised to find that that it was sorted out within minutes really happy with the outcome & renewed my policy
21 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you so much for sharing your experience!
We are delighted to hear that we could help sort out your policy within minutes and match your expectations. It’s fantastic to know you were happy with the outcome and decided to renew with us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
I have spoken with four of the staff so…
I have spoken with four of the staff so far and all were very welcoming helpful polite and professional
21 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you so much for taking the time to share your feedback!
We are absolutely delighted to hear that all four team members you spoke with were welcoming, helpful, polite, and professional.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
I spoke to Colin who was both…
I spoke to Colin who was both knowledgeable and helpful.
A good experience!
21 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you so much for leaving us a review!
We are delighted to hear about your experience with Colin! It's fantastic to know that he was both knowledgeable and helpful in assisting you, and that he made the whole process a positive one.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
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