I don’t usually like parting with money, but what a pleasure dealing with a human being and not one of these AI chatbot thingies. I dealt with Jamie and his friendliness and helpfulness was a pleasure... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quality of service always very good, as is value for money, support when contacting, speed of response etc. Have been more than happy to use Lancaster for insuring classic car for several years. Only... Ver mais
A empresa respondeu
i have been dealing with Lancaster Insurance for longer than I care to remember but everytime I pick up the phone to talk to them I'm always treated kindly and with consideration and they always deliv... Ver mais
A empresa respondeu
Lancaster are my go to people for classic car insurance. I feel like I get a personal service and never feel like I’m calling a massive call centre. I’ve used Lancaster for years and they are helpful... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Informações de contato
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Reino Unido
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Excelente
31 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very knowledgeable person who was…
Very knowledgeable person who was polite and listened to my questions.
15 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking a moment to leave this review. It is wonderful to hear that our representative looked after you so brilliantly, combining a thoroughly polite manner with the genuine patience required to listen to and address all your enquiries accurately.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Lancaster Insurance Services
Really great customer service!
14 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you received really great customer service from our team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re pleased to hear that you found our insurance good value and our team knowledgeable.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re pleased to hear that you found our service easy to use, prompt and efficient.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re pleased to hear that you found the process quick and easy when speaking with us over the phone.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for your kind review. We’re really pleased to hear you found our team more helpful than other insurance brokers you’ve dealt with. Providing clear, helpful and friendly service is important to us, so it’s great to know this made a positive difference.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Very helpful agent
14 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your review. We’re pleased to hear you found our agent helpful.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
No fuss
No fuss, the job just gets done, good telephone call easy to understand, polite
13 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your great feedback. We’re pleased to hear that everything was handled without fuss and that you found the call easy to understand and our advisor polite. It’s fantastic to know we were able to get the job done simply and efficiently. We really appreciate you taking the time to share your experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Lancaster Insurance Services.
Agent was very helpful and easy to deal…
Agent was very helpful and easy to deal with.
14 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your kind feedback. We’re delighted to hear that you found our agent helpful and easy to deal with. We’ll be sure to share your comments with the team. It’s great to know you had a positive experience with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Lancaster Insurance Services.
Resposta da Lancaster Insurance Services
Thank you for your fantastic feedback!
We’re delighted to hear that you found our team knowledgeable, helpful, and friendly without feeling pressured.
We really appreciate you taking the time to share your experience with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for your lovely feedback! We’re really pleased to hear you’re happy with the customer service and price. It’s great to know you’re happy with your experience, and we really appreciate you taking the time to share it.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
Very very helpful when insuring my car…
Very very helpful when insuring my car . Went through everything and was very pleased with my quote..
6 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely feedback! We’re delighted to hear you found our team so helpful and that everything was explained clearly. It’s great to know you were pleased with your quote, and we really appreciate you choosing us for your car insurance.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Lancaster Insurance Services.
Very helpful
Very helpful. I have two Land Rover classics insured and soon another.
13 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely feedback! We’re delighted to hear you found our team very helpful and that you’re happy insuring your Land Rover classics with us. We really appreciate your continued trust and look forward to helping with your next one!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Lancaster Insurance Services.
A simple phone call and a very pleasant…
A simple phone call and a very pleasant lady dealing with my transaction, always a pleasure to deal with Lancaster,.
13 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely feedback! We’re delighted to hear your call was handled so pleasantly and that you always enjoy dealing with Lancaster. We’ll be sure to pass your kind comments on to the team!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Lancaster Insurance Services.
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re pleased to hear that you were happy with our pricing and found our staff professional and knowledgeable.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re pleased to hear that you found our pricing fair and our customer service helpful.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our service very helpful and that everything went well. We really appreciate your positive feedback.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
Helpfull gentleman on the phone
12 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our team member helpful and that you received good service over the phone.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
Changes to Policy
The operative I spoke with handled the minor alterations needed very well.
13 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for leaving us a review!
We are delighted to hear that our advisor handled the minor alterations to your policy so well.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
It’s so nice to have a person that is real person speak to you and deal with your insurance.
Nice personal service - very helpful and kind.
13 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you received a nice, personal service and found our team helpful and kind. We really appreciate your lovely feedback.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
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