Leatherman Avaliações 151

Ich habe ein PST, was mir über mehr als 20 Jahre gute Dienste geleistet hat, an Leatherman geschickt mit der Bitte der Reparatur.
Zurück bekommen habe ich ein anderes Tool mit minderwertiger
Qualität. Natürlich war auch keine Schere dabei.
Nach ca 2Jahren ist das Teil völlig verbraucht. Messer abgebrochen, Kreuzschlitzschraubenzieher defekt Schlitzschraubenzieher abgebrochen und zu guter letzt bricht der Haltebügel ab.
Ich habe das Teil immer in der Hosentasche und niemals mit dem Clip irgendwo angesteckt.
Bei der Qualität kann ich auch gleich in den 1€ Shop gehen.

This has for a long time been my favorite multi-tool brand. My only contact with "leatherman.com" is a few years ago when I asked about the final stock of some of my favorite models that went EOL. Not sure I got any reply at all, but now, over two years later they started sending me daily newsletters. This is what's called "SPAM" in Europe. I've asked their customer support for an explanation, and also to stop spamming me, but without getting any answer.

Not a good sign when a company has no customer support, but desperately spams every email they've been in contact with.

Gute, nette wenn auch etwas verzögerte Kundenbetreuung. E-Mail-Konservation wird allerdings trotz vorhandener Telefonnummer bevorzugt. Paket wurde von DHL nicht geliefert. Ersatzlieferung mit kleinem Überraschungsgeschenk nach entsprechendem Feedback erhalten.

Die Firma wirbt mit einer 25-jährigen Garantie, aber ich habe keine Hilfe oder Erklärung erhalten. Der Service hat keinerlei Kulanz gezeigt. Sehr enttäuschend und kundenunfreundlich! Ich wechsele jetzt zur Konkurrenz, von der sie lernen könnten, wie guter Kundenservice aussieht.

Je sais que beaucoup la critique, mais de meilleurs experience c’est nickel, produits reçu vite, unboxing nickel, qualité nickel

En soit, rien à redire

Bestelling gedaan maar nooit ontvangen.
DHL CODE gaf aan dat de bestelling (1 tool) zelfs nooit Duitsland is uitgeweest. Klantenservice onbereikbaar, vrees met grote vrees dat ik weer kan fluiten naar mijn geld. Onvoorstelbaar dat je zo met klanten omgaat. Would NOT recommend.

Due to Leatherman's distribution agreements, Australians pay a price premium of over 50% on the same product compared to buying it in America. A great product but completely exploitive policies. If I lived in Timor Leste I would not have this issue! Buy Gerber, just as useful but cheaper.

Pués más que encantado de ser cliente de esta gran marca sinónimo de fiabilidad y calidad y sobre todo si servicio de garantía.
Hace algunas semanas mandé a garantía mi Leatherman Charge que después de unos 10 años y por la rotura de la hoja del abrelatas necesitaba un poco de mimo.
Tenía las puntas de los alicates con cierto desalineamiento, es cierto que ha sido una herramienta que ha sido usada casi a diario, aunque ha tenido un buen trato ha trabajado en condiciones exigentes, etc.
El proceso para mandarla ha sido super sencillo siguiendo las recomendaciones de la propia Leatherman y después de algunas semanas en la recibí en mi domicilio totalmente cambiada.
- Han limpiado cada rincón de la herramienta
- Han reafilado tanto la hoja de la principal navaja recuperando su filo original como de todos los accesorios.
- han repuesto totalmente el alicate dotándolo de uno de los últimos modelos con hojas de corte intercambiables.
- se nota el reajuste de toda la herramienta a su estado de fábrica.
Lo único que se paga es el envío a su servicio técnico, pero volver a ver mi herramienta totalmente operativa y en tan buenas condiciones ha sido una sorpresa nada esperada.
Está herramienta tiene muchas carga sentimental y es justo dar a conocer este maravilloso servicio, ya que el coste de todo lo que le han hecho a la herramienta supera con creces lo que cuesta mandarla.
Son muchos años siendo cliente de Leatherman y por algo es sinónimo de calidad y fiabilidad para los que necesitamos tener una herramienta que cumplas al 200% cuando se la necesita y más aún teniendo detrás este servicio de garantía que he comprobado en persona que es magnífico.
Muchas gracias a todos el equipo de Leatherman por devolverle la vida a mí multiherramienta que tantos años de aventuras me ha dado y me dará.

Order placed online for 4 units of a letterman tool, it was flagged and I received an email to call customer service. Called in, the info provided on the email was not sufficient to assist, needed me to provide the specific order number that was not included in the email. Found it, and provided it, was then placed on hold for an unreasonable amount of time for some unknown reason to speak with someone else. The next person, asked details of the order. They admitted it was odd for the order to be flagged, since it was for less than 6 units. I was then told the site was for personal purchases only, and apparently less than 6 units is ok. From what I can tell none of these oddball sales restrictions appear on the website. I expressed they wasted my time, and I was upset by the situation. I indicated they should remove the site for ordering if that was a problem. The person helping said they would clear the order with customer service. Later, I received the order was cancelled by my request. That was not the case.

I never received my order and Leatherman even confirmed that my order was not delivered. I expressed that I did not want the product to be redelivered but they have not cancelled the Klarna payment request. No one is responding to any of my emails. This company is a SCAM. Avoid like the plague and take your business elsewhere.

I ordered a $10 part about 3 weeks ago and spent $9 freight. Well, it's travelled from Washington State to Georgia to Colorado and is now somewhere else. I live in Georgia and I've talked to them and chatted online. They are very matter of fact that it's coming. I've been around long enough to know that it doesn't take this much time to get this AND I would have expected them to just send me another one. I'm not getting anything free, I just want what I ordered and paid for.

Broke an accessory on my Leatherman Wingman!

After sending a pic via email they asked me to send it to Whitby and Co.

A day later I have my replacement brand new leatherman.

Can't ask for better service and customer care than that?!!!

Leatherman Signal – A Must-Have for Every Tradesman

As a plumber and electrician, I rely on my tools every day, and the Leatherman Signal has quickly become an essential part of my kit. This multitool is incredibly robust, sits perfectly in my hand, and can handle tough jobs with ease. Whether I’m cutting, tightening, or adjusting something on the go, the Signal never lets me down.

One of the standout features is the lifetime warranty, which gives me extra confidence in its durability and quality. I’ve used many multitools before, but this one truly stands out in terms of build quality and functionality. If you’re looking for a reliable and well-designed multitool, I highly recommend the Leatherman Signal!

Bought a 350€ tool (ARC obsidian) as a collector, received a used product, immediately (15 min after arrival) contacted the customer service, no reaction. Sent a reminder mail, no reaction, this while the term for right of withdrawal passes. Personal advice: while I still believe their tools are good, DO NOT BUY VIA THE OFFICIAL WEBSITE, buy via another retailer if possible with a reliable customer service.

I recently used my Rebar in a storm to saw through branches that had fallen on my phone line.No tool on it has ever broken in its 10 year service.

Ho acquistato una pinza da 200 euro, che è arrivata già difettosa. Appena aperta, si è staccato un anellino metallico. Bene, può succedere. Il problema è che non rispondono mai! Ho inviato 3 email a Leatherman Italia e non rispondono!! L'unica indicazione sul sito è rispedire il prodotto il Germania, quindi pagando di tasca mia la spedizione in Germania (!!) per un prodotto acquistato in Italia e arrivato già difettoso. Una vergogna. A questo punto mettete spedizione in Giappone, così uno deve spendere 100 euro, cioè un costo che magari è superiore al valore dell'oggetto.

Haben bei mir (Betrieb) doppelt abgebucht und keine Belege ausgehändigt. Weder Rechnung noch Storno-Beleg (ist btw ein Problem fürs Finanzamt). Bisher sind seit meiner letzten schriftlichen Aufforderung 10Tage vergangen. Ich habe keine Antwort erhalten. Telefonisch nicht erreichbar.

commande passée le 21 décembre , toujours rien reçu aujourd'hui ( malgres une promesse d'envoi en 3 à 5 jours ouvrables ) , le SAV basé en allemagne ne répond pas ( musique d'attente qui ne se fini jamais ) , les réponses par mail sont des réponses automatiques . impossible de savoir où en est ma commande , pas de suivi d'expedition sur mon compte

Between the 10th of Dec 24 and the 5th of Jan 25, I have been trying to get my hands on a Skeletool yet the distribution of Leatherman is so incompetent that the first delivery took two weeks more than it was supposed to, at which time a refund had been processed and I had to return the item, and the second order payment was returned by the bank as Leatherman did not act on the order in time. Do not bother ordering either via Amazon or their site directly.

Très mauvaise expérience Attention publicité mensongère
J'ai renvoyé mon letherman Leap qui a moins de 5 ans au SAV. On m'a répondu qu'ils ne réparent plus ce modèle alors que leur publicité indique que leurs outils sont garantis 25 ans
Arnaque !!!