Free parking in the centre of Birmingham got us off to a great start. We then met Jade in the Ercol section and her knowledge of the sofas and friendly design input were exceptional. We left having pu... Ver mais
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Veja o que dizem as avaliações
Once again, the Lee Longlands delivery team have excelled in delivering my new bed. The team of Nathan and Carl arrived during the time slot previously agreed by phone that morning. Nathan and Carl... Ver mais
Tom and Mark were great delivery people. On time (almost early), tidy, friendly and professional. They put the sofa exactly where it was needed and tidied up after themselves immediately. A real pleas... Ver mais
This is a review for Richard and Greg (the delivery guys). These are no ordinary delivery men, this was without doubt the best experience we have had from delivery people. Richard and Greg didn'... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informações de contato
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil avaliações
Pede aos clientes que avaliem
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Excellent service from start to finish
Excellent service from start to finish. Professional and polite in store and when delivering. Would certianly use again.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you received excellent service from start to finish, with both our in-store and delivery teams providing the professional and polite experience we always aim for.
It's especially wonderful to hear that you would choose Lee Longlands again. Your continued custom means a great deal to us, and we look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
This is a great company to buy from
This is a great company to buy from. I have never been disappointed with any purchase I have made. Also must commend the delivery people from the notification of delivery to the delivery, assembly and checking satisfaction. A particular mention to Jade and Paul, who helped with my selection and purchases, and Carl, Adam and James on delivery.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your wonderful review and continued support!
We're delighted to hear that you've been consistently happy with your purchases from Lee Longlands. It's particularly pleasing to know that the whole experience, from choosing your furniture through to delivery, assembly and the final satisfaction checks, has met your expectations.
A special thank you for mentioning Jade and Paul for their help with your selections and purchases, as well as Carl, Adam and James for their excellent delivery service. We'll be sure to pass your kind words on to them all.
Thank you again for your loyalty and for choosing Lee Longlands. We look forward to helping you with your next purchase!
Warm regards,
The Lee Longlands Team
Adam & Jonathan *****
Adam & Jonathan
These two guys delivered our two leather sofas wirh care and respect. They were punctual and had great communication. They removed all rubbish and placed our sofas where we asked them to. I would definitely recommend Lee Longlands.
Thanks guys *****
Alison ☺️
14 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic five-star review, Alison! 😊
We're delighted to hear that Adam and Jonathan provided such a great delivery experience. It's wonderful to know they were punctual, kept you well informed and treated both your new leather sofas and your home with care and respect.
We're also pleased they positioned everything exactly where you wanted it and left everything clean and tidy by removing all the packaging. We'll make sure your lovely comments are passed on to them both.
Thank you for choosing and recommending Lee Longlands. We hope you enjoy your beautiful new sofas for many years to come!
Warm regards,
The Lee Longlands Team
Good deal and also great communication
Good deal and also great communication, patience and help.
we had a real adventure finalizing our purchase and the completion times changed several times during the lengthy 3 months process. Throughout this process the LL team was patient and communication seamless, being of great help releaving the stress of moving to a new house and buying new furniture.
Thank you!
24 de maio de 2026
Resposta da Lee Longlands
Thank you so much for sharing your experience!
We're delighted to hear that you were pleased with the deal you received and, importantly, with the communication, patience and support from our team throughout the process.
We appreciate that a three-month journey with changing completion dates, alongside the pressures of moving home and purchasing new furniture, can be stressful. It's wonderful to know that our team remained flexible, kept communication seamless and helped make things that little bit easier for you along the way.
Thank you for your patience and for choosing Lee Longlands during such an important time. We hope you're settling happily into your new home and that you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Helpful and knowledgeable staff to…
Helpful and knowledgeable staff to support my purchase of a lovely new sofa.
24 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that our team were helpful and knowledgeable while assisting you with your purchase. Choosing the right sofa is an important decision, so it's wonderful to know you felt well supported throughout.
Thank you again for choosing Lee Longlands. We hope you absolutely love your new sofa and enjoy it for many years to come!
Warm regards,
The Lee Longlands Team
Good quality and beautiful
The company has many choices of Sofas and very beautiful and comfy. We are very happy with the final result and delivered team.Nathan and Lee delivered the Sofa carefully and quick.
After a 1 month I can say the Sofa is very sturdy and comfy .Definitely I can recommend Lee Longlands.
29 de julho de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback and recommendation!
We're delighted to hear that you enjoyed the wide choice of sofas available and, most importantly, that after a month you're still so pleased with the comfort, quality and sturdiness of your new sofa.
It's also wonderful to hear your kind comments about Nathan and Lee. We're pleased they delivered your sofa quickly and carefully, helping to make the whole experience a positive one. We'll be sure to pass your feedback on to them.
Thank you again for choosing and recommending Lee Longlands. We hope you continue to enjoy your beautiful new sofa for many years to come!
Warm regards,
The Lee Longlands Team
Lee and Lewis were great
Lee and Lewis were great. Made everything easy, great with the kids and a credit to your company
26 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that Lee and Lewis made your delivery experience so easy and enjoyable. It's especially lovely to know they were great with the kids and made such a positive impression on the whole family.
We'll be sure to pass your kind words on to them both. It's wonderful to hear them described as a credit to Lee Longlands, and we're very proud to have them on the team.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Delivey team rang with time slot…
Delivey team rang with time slot arrived in the time frame james and kane asked where it was going unpacked a set the chair up looks and adds that touch to my space and well worth the wait in the colour i wanted
28 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you for taking the time to share your experience!
We're delighted to hear that James and Kane kept you informed with a delivery time slot, arrived as expected, and took care of unpacking and setting up your new chair exactly where you wanted it.
It's wonderful to know that you're so pleased with your chosen colour and that the chair adds the perfect finishing touch to your space. We're especially glad to hear it was worth the wait!
We'll be sure to pass your kind comments on to James and Kane. Thank you again for choosing Lee Longlands, and we hope you enjoy your new chair for many years to come.
Warm regards,
The Lee Longlands Team
A very positive experience at the…
A very positive experience at the Bristol store and the young man was extremely helpful and full of advice without being forceful or pushy
23 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you had such a positive experience at our Bristol store. It's wonderful to know that our colleague was extremely helpful and offered plenty of useful advice while giving you the space to make your own decision without any pressure.
Providing friendly, knowledgeable guidance in a relaxed environment is exactly the experience we want our customers to have.
Thank you again for choosing Lee Longlands. We hope to welcome you back to our Bristol store again soon!
Warm regards,
The Lee Longlands Team
I should really give them a 4 star…
I should really give them a 4 star review, but because they are such nice people, and very helpful, I'll ignore Rob's love of MU. We went in to decide on flooring, Tim took us through the options. The only problem was Rob trying to find someone available to fit it. Once that was sorted it all went well. Jim came from Bristol, was such a nice, friendly bloke and did an excellent job. Thanks to all of you .
23 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for the fantastic review – and for overlooking Rob’s choice of football team! We’re sure he’ll appreciate the generosity! 😊
It’s great to hear that Tim was able to guide you through the flooring options and help you find the right choice. We also appreciate your patience while Rob worked on arranging a fitter, and we’re pleased everything went smoothly once this was sorted.
A special mention to Jim too – it’s wonderful to hear that he was friendly, professional and did an excellent job with the fitting. We’ll make sure your kind words are passed on to Tim, Rob and Jim.
Thank you again for choosing Lee Longlands. We hope you’re delighted with your new flooring!
Warm regards,
The Lee Longlands Team
Although we live in Devon we come to…
Although we live in Devon we come to Cribbs Causeway branch of Lee Longlands for furniture as we always have excellent service and competitive prices.
26 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your continued support and lovely feedback!
It means a great deal to us that you make the journey from Devon to visit our Cribbs Causeway store. We're delighted that the excellent service and competitive prices continue to make Lee Longlands your choice for furniture.
We really appreciate your loyalty and look forward to welcoming you back to Cribbs Causeway again in the future.
Warm regards,
The Lee Longlands Team
For many years,we have always bought…50 yrs
For many years,we have always bought our “Furniture”Sofas,Beds /Dining Room Furniture etc.The service we’ve had over nearly 50yrs has been extremely 1st Class.We both went to “Lee Longlands Kidderminster,and bought Lounge Furniture,and still the “Service we received from (Michelle) was second to none.Extremely Helpful 1st Class Service.(5 Star 🌟🌟🌟🌟🌟👌Thank you so much Darrell/Lorraine “Droitwich “
27 de agosto de 2026
Resposta da Lee Longlands
Dear Darrell and Lorraine,
Thank you so much for your wonderful 5-star review and, most importantly, for your incredible loyalty to Lee Longlands over nearly 50 years!
It means a great deal to know that you have trusted us for so many of your furniture purchases over the years, from sofas and beds to dining and lounge furniture. We're delighted that your latest visit to our Kidderminster store continued that tradition of first-class service.
Michelle will be especially pleased to hear your lovely comments. We'll make sure your praise is passed on to her and the Kidderminster team.
Thank you again for your many years of support. We truly appreciate it and hope you both enjoy your new lounge furniture for many years to come!
Warm regards,
The Lee Longlands Team
Super experience
The member of staff we had helping us (Alex B) was exceptionally helpful and knowledgeable about the products. He was attentive without being at all pressurising, and made the (previously quite stressful) sofa shopping experience enjoyable. Thank you, Alex ☺️
27 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Alex B made your sofa shopping experience such an enjoyable one. Choosing a new sofa can sometimes feel overwhelming, so it's fantastic to know that his knowledge, helpful advice and attentive, no-pressure approach made all the difference.
We'll be sure to pass your kind words on to Alex. He'll be delighted to know that his service turned what had previously been a stressful experience into such a positive one.
Thank you for choosing Lee Longlands, and we hope you absolutely love your new sofa!
Warm regards,
The Lee Longlands Team
Dining room chairs
Really pleased we found these beautiful leather dining chairs, thanks to Michelle for all her help, and leaving us to browse round the show room to decide which chairs we wanted in the right colours and wood colour legs .
Very professional team working together at the Kidderminster show room. Thank you
27 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted that you found the perfect leather dining chairs and were able to choose just the right colours and wood finish for your home.
It's wonderful to hear that Michelle provided all the help you needed while also giving you plenty of time and space to browse and make your decision without any pressure. We'll be sure to pass your kind comments on to Michelle and the whole Kidderminster team.
Thank you again for choosing Lee Longlands. We hope your beautiful new dining chairs look fantastic in your home and are enjoyed for many years to come!
Warm regards,
The Lee Longlands Team
Absolutely shocking customer service
Absolutely shocking customer service
Ordered a dining table and received a coffee table
Told it was our fault for not checking dimensions on receipt however the sale price related to a different dimension table
Went to store and they said it was their fault and would replace
Receive a phone call saying that we would have to pay an additional £170
27 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We’re very sorry to hear about the confusion and frustration surrounding your order.
We appreciate how disappointing it must have been to expect a dining table and instead receive a coffee table, particularly given the subsequent discussions regarding the product dimensions and pricing.
To clarify the additional £170 quoted, this is due to the dining table being a higher-priced product than the coffee table originally supplied. We do, however, appreciate that the initial ordering error and the differing information you received have made the situation frustrating and unclear.
We apologise for the inconvenience and for the way this has affected your experience with us. Your feedback regarding both the ordering process and communication will be shared with the relevant team.
Warm regards,
The Lee Longlands Team
Excellent delivery
Excellent delivery, very thoughtful and polite service all round.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you received excellent service throughout and that our delivery team were thoughtful, polite and professional.
We really appreciate you taking the time to share your experience and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Good service in shop and nice delivery…
Good service in shop and nice delivery people (Lee and Lewis). They were quick, friendly and tidied up well afterwards.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you received great service in store and that Lee and Lewis continued the positive experience with your delivery. It's wonderful to know they were quick, friendly and left everything clean and tidy afterwards.
We'll be sure to pass your kind comments on to Lee and Lewis – they'll really appreciate them.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Absolutely delighted with my experience…
Absolutely delighted with my experience with Lee Longlands. I ordered a set of chest of drawers, a dining table with six chairs, and a side table, and the quality of everything is amazing. The furniture looks beautiful and feels incredibly well made.
What particularly attracted me to Lee Longlands was the range of furniture made from reclaimed wood. I love the idea of giving beautiful timber a new life rather than always relying on newly felled trees, so it’s great to find furniture that looks fantastic while also fitting with my views on sustainability.
A special mention also has to go to Frank and Adam, who delivered the furniture. They were absolutely lovely, friendly, professional and really careful with everything. They made the whole delivery experience effortless and deserve some recognition.
Beautiful furniture, brilliant quality and excellent service. Very happy with my purchases and would definitely recommend Lee Longlands.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for such a wonderful review and recommendation!
We're delighted to hear how pleased you are with your new chest of drawers, dining set and side table. It's fantastic to know that the quality, craftsmanship and appearance of the furniture have all lived up to your expectations.
We're especially pleased that our reclaimed wood collections appealed to you. Giving beautiful timber a new life while creating distinctive pieces full of character is something we're very proud to offer.
A special thank you for mentioning Frank and Adam too. It's wonderful to hear that they were friendly, professional and took such great care with your furniture. We'll make sure your lovely comments are passed on to them both.
Thank you again for choosing Lee Longlands and for recommending us. We hope you enjoy your beautiful new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Exceptionally helpful staff member who…
Exceptionally helpful staff member who was friendly, courteous and efficient. Organised everything within a matter of minutes.
26 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that our team member provided such friendly, courteous and efficient service, making the whole process quick and straightforward for you.
We'll be sure to share your kind comments with the team. Thank you again for choosing Lee Longlands, and we hope to welcome you back again soon!
Warm regards,
The Lee Longlands Team
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