Free parking in the centre of Birmingham got us off to a great start. We then met Jade in the Ercol section and her knowledge of the sofas and friendly design input were exceptional. We left having pu... Ver mais
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Veja o que dizem as avaliações
Great service, rang at 8am gave delivery time and kept me updated. Three delivery guys very efficient and polite. Took care to remove shoes and cover my floor before bring in my sofa. Unpacked and s... Ver mais
This is a review for Richard and Greg (the delivery guys). These are no ordinary delivery men, this was without doubt the best experience we have had from delivery people. Richard and Greg didn'... Ver mais
A empresa respondeu
Bought a mattress manufactured by the same company that john lewis uses, same specification but much less expensive. Was told lead time of 6 to 8 weeks and it arrived in around 6 weeks. Received a ca... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informações de contato
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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Thank you to James And Kane for the…
Thank you to James And Kane for the delivery of the sofa bed today . We do not have the easiest access to the Property however the guys managed the delivery with courtesy , professionalism and a smile . They set the sofa up and went above and beyond . A great service .
10/10 for them both
Thank you
Ian & Sharon
4 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback, Ian and Sharon!
We're delighted to hear that James and Kane provided such an excellent service when delivering your new sofa bed. With challenging access to your property, it's especially pleasing to know they handled everything with care, professionalism, courtesy and a smile.
It's wonderful to hear that they went above and beyond, making sure your sofa bed was properly set up before they left. We'll be sure to pass your brilliant 10/10 feedback on to them both – they'll really appreciate the recognition!
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofa bed for many years to come!
Warm regards,
The Lee Longlands Team
Tom and Mark delivered dinning table
Tom and Mark delivered dinning table, chairs and stools. They were punctual, professional and efficient with putting the table together.
It was a pleasant experience .
4 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that Tom and Mark provided such a punctual, professional and efficient delivery service with your new dining table, chairs and stools.
It's great to know they took care of assembling the table for you and made the whole delivery a pleasant and straightforward experience. We'll be sure to pass your kind comments on to them both.
Thank you for choosing Lee Longlands. We hope you enjoy your new dining furniture for many years to come!
Warm regards,
The Lee Longlands Team
Could not have been happier
Could not have been happier. We ordered online which was easy. Great communication on when our delivery date was and really accommodating at amending this due to being letdown by another company on a mattress. Richard and Will were the absolute nicest delivery and installation team. Friendly, polite, knowledgeable, super quick and courteous and took away all the packaging. Couldn’t recommend more highly.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We're delighted to hear that everything went so smoothly, from the easy online ordering process and clear delivery communication through to our team accommodating the change of delivery date. We're especially pleased we could offer some flexibility after you had been let down elsewhere.
A special thank you for your wonderful comments about Richard and Will. It's fantastic to hear that they were friendly, polite, knowledgeable and efficient, while taking great care with the installation and leaving everything tidy by removing all the packaging.
We'll make sure your lovely feedback is passed on to them both. Thank you again for choosing Lee Longlands and for recommending us so highly!
Warm regards,
The Lee Longlands Team
Great experience with Lee Longlands…
Great experience with Lee Longlands purchasing a corner sofa. Delivery team Tom and Mark called ahead to let us know a two hour time slot, which was helpful. They were polite and very careful with the sofa and house. Great service.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you had such a great experience purchasing your new corner sofa. It's wonderful to know that the advance call and two-hour delivery window helped make the day more convenient for you.
A special thank you for mentioning Tom and Mark. We're pleased to hear they were polite and took great care with both your new sofa and your home throughout the delivery. We'll be sure to pass your kind comments on to them both.
Thank you again for choosing Lee Longlands. We hope you enjoy your new corner sofa for many years to come!
Warm regards,
The Lee Longlands Team
Our first order took 21 days even…
Our first order took 21 days even though promised 7 days - received no updates.
Trust this order is received 7-14 days as stated on website
3 de setembro de 2026
Resposta da Lee Longlands
We're sorry to hear that your previous delivery took longer than you expected and that you felt there was a lack of communication.
We would, however, like to clarify that the delivery times shown on our website are estimated timescales rather than guaranteed delivery dates. For customers located outside our normal delivery areas, delivery can sometimes take longer as additional arrangements may be required to complete the delivery.
We appreciate your understanding and your continued custom, and we hope you are very pleased with your new purchase when it arrives.
Warm regards,
The Lee Longlands Team
Delivery was ahead of original date
Delivery was ahead of original date. Early morning delivery and was phoned before arrival. Nathan & Lee were quick and professional.
Furniture looks great!
3 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that your furniture arrived ahead of the original delivery date and that the advance phone call helped make the early morning delivery convenient for you.
It's wonderful to hear that Nathan and Lee were quick and professional throughout. We'll be sure to pass your kind comments on to them both.
Most importantly, we're thrilled that your new furniture looks great! Thank you for choosing Lee Longlands, and we hope you enjoy it for many years to come.
Warm regards,
The Lee Longlands Team
Lovely sofas coming my way!
Lovely showroom, good music playing and was offered refreshments.
Staff were helpful and patient.
Product is of good quality and cannot wait for its arrival.
3 de setembro de 2026
Resposta da Lee Longlands
We're delighted to hear that you enjoyed the atmosphere in our showroom, from the music and refreshments to the helpful and patient service from our team.
It's also wonderful to know that you were impressed with the quality of our furniture and found something you love. We completely understand the excitement of waiting for a new purchase to arrive!
Thank you for choosing Lee Longlands. We hope your new furniture is well worth the wait and that you enjoy it for many years to come.
Warm regards,
The Lee Longlands Team
Fantastic service from the delivery…
Fantastic service from the delivery team today, on time, polite and helpful. Took great care of everything would highly recommend!
2 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We're delighted to hear that our delivery team provided such excellent service. It's great to know they arrived on time, were polite and helpful, and took great care with everything throughout the delivery.
We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Great furniture and equally impressive staff at Lee Longlands
Good range of quality furniture in the Cribbs Causeway Bristol store and both times we went into the store we were given great support and felt no pressure at all. Delivery team (Nathan and Lee) arrived on time, were very professional, pleasant and installed our table and chairs quickly and carefully. All in all an excellent experience and a company who I can highly recommend.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We're delighted to hear that you were impressed with the range and quality of furniture at our Cribbs Causeway store. It's especially pleasing to know that on both visits our team provided all the support you needed while allowing you to browse and make your decisions without any pressure.
A special thank you for mentioning Nathan and Lee. We're thrilled to hear they arrived on time, were professional and pleasant, and installed your new table and chairs quickly and with great care. We'll be sure to pass your kind comments on to them both.
Thank you again for choosing and recommending Lee Longlands. We hope you enjoy your new dining furniture for many years to come!
Warm regards,
The Lee Longlands Team
Quality products and excellent friendly…
Quality products and excellent friendly service as usual
2 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback and continued support!
We're delighted to hear that you continue to be pleased with the quality of our products and the friendly service from our team. It's always especially rewarding to hear from returning customers who consistently enjoy their experience with us.
Thank you again for choosing Lee Longlands. We look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Jay & Kane delivered our furniture…
Jay & Kane delivered our furniture today, was a great experience, took away the packaging, assembled items, very good indeed
2 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that Jay and Kane provided such a great delivery experience. It's wonderful to know they took care of assembling your furniture and removed all the packaging afterwards, leaving everything ready for you to enjoy.
We'll be sure to pass your kind comments on to Jay and Kane – they'll really appreciate the recognition.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Staff gave us time to view and test-sit…
Staff gave us time to view and test-sit the sofas, without crowding us. Enough information was given to us initially on entering the shop. Once we were ready to confirm our choice of sofa, the process of ordering etc was very easy and done with utmost professionalism. Thank you.
1 de setembro de 2026
Resposta da Lee Longlands
We're delighted to hear that you enjoyed a relaxed and comfortable shopping experience, with plenty of time to browse and try the sofas without feeling crowded or pressured.
It's also wonderful to know that our team provided the right amount of information when you needed it and that, once you'd made your choice, the ordering process was easy and handled with professionalism.
Thank you for choosing Lee Longlands. We hope you absolutely love your new sofa and enjoy it for many years to come!
Warm regards,
The Lee Longlands Team
Nathan and Lee
Nathan and Lee delivered our Lee Longlands sofa.
They arrived well within the time slot and carefully manoeuvred and assembled a very heavy sofa. All packaging was removed and taken away. Polite and friendly.
Very pleased.
25 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We're delighted to hear that Nathan and Lee arrived well within the agreed time slot and provided such a professional delivery service. Manoeuvring and assembling a particularly heavy sofa can be quite a task, so it's wonderful to know they handled everything carefully and efficiently.
We're also pleased they left everything tidy by removing all the packaging and were polite and friendly throughout. We'll be sure to pass your kind comments on to Nathan and Lee.
Thank you for choosing Lee Longlands. We hope you enjoy your new sofa for many years to come!
Warm regards,
The Lee Longlands Team
Great service, knowledge and prices.
We found the sales assistants very helpful without any sales pressure. They matched the best price we had found and offered interest free credit and free fitting of the carpet. They have a wide selection of furniture and carpets and are knowledgeable about what they sell. Overall we're very happy with the service.
1 de setembro de 2026
Resposta da Lee Longlands
We're delighted to hear that our sales team were helpful and knowledgeable while giving you plenty of space to make your decisions without any pressure. It's also great to know that you were pleased with our wide selection of furniture and carpets.
We're particularly pleased that we could match the best price you'd found and that the interest-free credit and free carpet fitting helped make your purchase even better value.
Thank you for choosing Lee Longlands. We're thrilled that you're so happy with the overall service and hope you enjoy your new purchases for many years to come!
Warm regards,
The Lee Longlands Team
Delivery on time
Delivery on time. Friendly delivery team, Richard and Lewis, assembled the table very professionally. Gave us clear instructions on how to move and adjust the table. They are a credit to the company.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that your delivery arrived on time and that Richard and Lewis provided such a friendly and professional service. It's especially great to know they assembled your table with care and took the time to clearly explain how to move and adjust it correctly.
We'll be sure to pass your kind words on to Richard and Lewis. Hearing that they're a credit to Lee Longlands is fantastic recognition for them both.
Thank you for choosing Lee Longlands. We hope you enjoy your new table for many years to come!
Warm regards,
Great products and service
Great products and service. Tony and Kane were excellent during delivery! Very happy with everything.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We're delighted to hear that you're very happy with both your new furniture and the service you received.
A special thank you for mentioning Tony and Kane. It's wonderful to know they provided an excellent delivery experience, and we'll be sure to pass your kind comments on to them both.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Excellent service from start to finish
Excellent service from start to finish. Professional and polite in store and when delivering. Would certianly use again.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you received excellent service from start to finish, with both our in-store and delivery teams providing the professional and polite experience we always aim for.
It's especially wonderful to hear that you would choose Lee Longlands again. Your continued custom means a great deal to us, and we look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
This is a great company to buy from
This is a great company to buy from. I have never been disappointed with any purchase I have made. Also must commend the delivery people from the notification of delivery to the delivery, assembly and checking satisfaction. A particular mention to Jade and Paul, who helped with my selection and purchases, and Carl, Adam and James on delivery.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your wonderful review and continued support!
We're delighted to hear that you've been consistently happy with your purchases from Lee Longlands. It's particularly pleasing to know that the whole experience, from choosing your furniture through to delivery, assembly and the final satisfaction checks, has met your expectations.
A special thank you for mentioning Jade and Paul for their help with your selections and purchases, as well as Carl, Adam and James for their excellent delivery service. We'll be sure to pass your kind words on to them all.
Thank you again for your loyalty and for choosing Lee Longlands. We look forward to helping you with your next purchase!
Warm regards,
The Lee Longlands Team
Adam & Jonathan *****
Adam & Jonathan
These two guys delivered our two leather sofas wirh care and respect. They were punctual and had great communication. They removed all rubbish and placed our sofas where we asked them to. I would definitely recommend Lee Longlands.
Thanks guys *****
Alison ☺️
14 de agosto de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic five-star review, Alison! 😊
We're delighted to hear that Adam and Jonathan provided such a great delivery experience. It's wonderful to know they were punctual, kept you well informed and treated both your new leather sofas and your home with care and respect.
We're also pleased they positioned everything exactly where you wanted it and left everything clean and tidy by removing all the packaging. We'll make sure your lovely comments are passed on to them both.
Thank you for choosing and recommending Lee Longlands. We hope you enjoy your beautiful new sofas for many years to come!
Warm regards,
The Lee Longlands Team
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