This is a review for Richard and Greg (the delivery guys). These are no ordinary delivery men, this was without doubt the best experience we have had from delivery people. Richard and Greg didn'... Ver mais
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Veja o que dizem as avaliações
Great experience from start to finish. Got a call to schedule delivery date, on the day a text confirming a time plus a further call upon arrival. Tom and Nathan unpacked and put the swivel chair toge... Ver mais
A empresa respondeu
Tom and Mark were great delivery people. On time (almost early), tidy, friendly and professional. They put the sofa exactly where it was needed and tidied up after themselves immediately. A real pleas... Ver mais
Adam and Frank kept us fully updated with the arrival time (which was within the window we were given at the start of the day). They were polite, friendly, efficient and always helpful. They wer... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informações de contato
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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Really pleased with new sofa and chair
Really pleased with new sofa and chair. Staff ( especially Fran and Ron Abingdon branch)were very helpful and delivery men Lee and Lamar were fantastic.
29 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you're really pleased with your new sofa and chair and that Fran and Ron at our Abingdon store were so helpful throughout your purchase.
A special thank you also for recognising Lee and Lamar. It's wonderful to hear that they provided such a fantastic delivery experience, and we'll be sure to pass your lovely comments on to everyone involved.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Commitment to be helpful.
Alex seemed very knowledgeable and nothing was too much trouble. We went in looking for side table primarily but found Alex so helpful on the Tempur products , swapping different ones around to suit Sue & I which gave us a better insight into the product. It was something that we needed sorting with the product knowledge and keenness to help made all the difference. Thank you for your time and patience.
28 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Alex was so knowledgeable, helpful and patient during your visit. It's especially great to know that he took the time to show you and Sue the different Tempur options, adjusting things so you could properly compare them and gain a better understanding of which product would suit you best.
Good product knowledge and taking the time to understand each customer's individual needs can make all the difference with such an important purchase, so we'll be sure to pass your lovely comments on to Alex.
Thank you for choosing Lee Longlands, and we hope you're both delighted with your purchases!
Warm regards,
The Lee Longlands Team
Had a great service from lee longlands
Had a great service from lee longlands, right from the purchase online to the delivery team of Richard and Will who attended today.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you received great service throughout your whole experience, from purchasing online right through to delivery.
A special thank you for recognising Richard and Will. We'll be sure to pass your kind comments on to them both and let them know they helped make your experience such a positive one.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Richard and Will installed our…
Richard and Will installed our Venjakob cabinet. They were very friendly and helpful. We are extremely pleased with purchase and service
17 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you're extremely pleased with your new Venjakob cabinet and the service you received.
It's also lovely to know that Richard and Will were friendly and helpful while installing your cabinet. We'll be sure to pass your kind comments on to them both.
Thank you for choosing Lee Longlands. We hope you enjoy your beautiful new cabinet for many years to come!
Warm regards,
The Lee Longlands Team
Sofa delivery
Arrived on time .
Gave me plenty of notice .
Tiny and Kane were very personable .
Put the sofa together easily,taking all the packing with them.
Fantastic service.
Thanks .
Claire ,Corsham
28 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback, Claire!
We're delighted to hear that your delivery arrived on time, with plenty of notice beforehand, and that Tony and Kane provided such a friendly and personable service.
It's wonderful to know they assembled your new sofa efficiently and took all the packaging away afterwards, leaving everything ready for you to enjoy.
We'll be sure to pass your lovely comments on to Tony and Kane. Thank you for choosing Lee Longlands, and we hope you enjoy your new sofa for many years to come!
Warm regards,
The Lee Longlands Team
White glove delivery
The Lee Longlands delivery team delivered my new sofa and recliner efficiently and were very careful not to damage doorways and carpets. All the packaging was taken away. Mark and Ben were friendly and courteous
25 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that Mark and Ben provided such an efficient and careful delivery service, taking particular care around your doorways and carpets while bringing in your new sofa and recliner.
It's also great to know they were friendly and courteous and removed all the packaging afterwards. We'll be sure to pass your kind comments on to them both.
Thank you for choosing Lee Longlands. We hope you enjoy your new sofa and recliner for many years to come!
Warm regards,
The Lee Longlands Team
Very pleased .
Very pleased with our purchase in the sale. Delivery delayed at the last minute due to van breakdown but Lee Longlands apologised and kept us in touch. Delivery team (Carl and Frank) called an hour before arrival and were polite and helpful throughout. Cannot fault our experience.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you're very pleased with your sale purchase. We really appreciate your understanding regarding the last-minute delay caused by the van breakdown, and we're pleased that our team kept you informed and apologised for the inconvenience.
It's also fantastic to hear that Carl and Frank provided such a positive delivery experience, calling ahead and being polite and helpful throughout. We'll be sure to pass your kind comments on to them both.
Thank you for choosing Lee Longlands. We're thrilled that, despite the unexpected delay, you couldn't fault your overall experience, and we hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Our initial order in store on 7th…
Our initial order in store on 7th January 2026 they spelt our surname wrong, which meant our email was spelt wrong, and also had a number wrong on our phone number. This caused problems for our initial delivery. Our table and chairs inially delivered, but the table had been damaged at some point and was twisted. We had to wait for a new table to be made, which was delived on 28th September 2026. Replacement table perfect. Delivery staff (Will & Richard), were great and very efficient.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you for taking the time to share your experience.
We're very sorry for the errors made when your original order was placed and for the communication and delivery problems these subsequently caused. We also appreciate how disappointing it must have been to then receive a damaged table and have such a lengthy wait for the replacement.
We're pleased, however, that your replacement table has now arrived in perfect condition and that Will and Richard provided such an efficient and positive delivery experience. We'll be sure to pass your kind comments on to them both.
Thank you for your patience throughout this process. We hope you can now enjoy your new table and chairs for many years to come.
Warm regards,
The Lee Longlands Team
Good communication and prompt delivery
Good communication and prompt delivery, very friendly service from Carl and Frank ☺️
28 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that communication was good throughout and that your delivery arrived promptly. It's also wonderful to know that Carl and Frank provided such friendly service.
We'll be sure to pass your kind comments on to them both. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
What a great find
What a great find! The furniture here is lovely. So much variety and well made. The staff were friendly, knowledgeable and made you feel relaxed. No pressure to buy and allowed us to take our time. The service provided was excellent and John made it all so easy. We are so pleased with our purchase and can’t wait for it to be in our home! We will definitely be back for more as we had our eye on a few pieces here.
25 de setembro de 2026
Resposta da Lee Longlands
We're delighted to hear how much you enjoyed discovering our furniture collection and that the variety and quality impressed you. It's especially lovely to know that our team created such a friendly and relaxed atmosphere, giving you all the time you needed without any pressure.
A special thank you for recognising John. We're thrilled that his knowledge and service made everything so easy, and we'll be sure to pass your kind comments on to him.
It's wonderful to hear how excited you are for your new furniture to arrive – and even better that you've already spotted a few pieces for next time! Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
kitchen solution
We were looking for a kitchen sideboard and ended up buying a dining table set and then Jake sourced a matching sideboard to give us a great overall kitchen solution. Great service
25 de setembro de 2026
Resposta da Lee Longlands
We're delighted to hear that Jake was able to help turn your search for a sideboard into a complete dining solution for your kitchen. It's especially great that he could source a matching sideboard to complement your new dining table and chairs.
We'll be sure to pass your kind comments on to Jake. Thank you for choosing Lee Longlands, and we hope your new furniture looks fantastic in your home!
Warm regards,
The Lee Longlands Team
Friendly and helpful service
Very helpful. Valuable advice given. Staff knowledgeable about products. Excellent customer service. Thank you.
25 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that our team were helpful and knowledgeable, and that the advice you received helped you make the right choice. Providing excellent customer service and informed guidance is exactly what we aim for.
Thank you for choosing Lee Longlands. We really appreciate your kind comments and look forward to welcoming you back again!
Warm regards,
The Lee Longlands Team
Delivery of the sofa was great
Delivery of the sofa was great. Carl and Frank got the sofa in perfectly, were very respectful of the property, and we're cheerful and helpful. Really pleased with the service.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that Carl and Frank provided such a great delivery experience. It's wonderful to know they handled your new sofa with care, were respectful of your home, and remained cheerful and helpful throughout.
We'll be sure to pass your kind comments on to them both. Thank you for choosing Lee Longlands, and we hope you enjoy your new sofa for many years to come!
Warm regards,
The Lee Longlands Team
delivered and installed without issues
delivered and installed without issues. Friendly and helpful staff.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that your delivery and installation went smoothly and that our team were friendly and helpful throughout.
Thank you for choosing Lee Longlands. We hope you're delighted with your new furniture and look forward to welcoming you back again!
Warm regards,
The Lee Longlands Team
Carl & Frank did a great job.
Carl & Frank did a great job.
Telephoned nice & early with appropriate realistic delivery time.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We're pleased to hear that our delivery team contacted you nice and early and provided a realistic delivery time, helping you plan your day with confidence.
Thank you for choosing Lee Longlands. We really appreciate your comments and hope you're delighted with your new furniture!
Warm regards,
The Lee Longlands Team
A truly delightful shopping experience
A truly delightful shopping experience, Khanak provided professional, and friendly service. I highly recommend this store.
19 de setembro de 2026
Resposta da Lee Longlands
We're delighted to hear that you had such an enjoyable shopping experience and that Khanak provided the perfect combination of professional and friendly service.
We'll be sure to pass your lovely comments on to Khanak. Your recommendation means a great deal to us, and we look forward to welcoming you back to Lee Longlands again!
Warm regards,
The Lee Longlands Team
Richard and Kane delivered our table…
Richard and Kane delivered our table today and we were very pleased with the delivery.
Very polite and cheerful and thoughtful.
Thank you Dorothy Bridge
24 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your lovely feedback, Dorothy!
We're delighted to hear that Richard and Kane provided such a positive delivery experience and that you found them polite, cheerful and thoughtful throughout.
We'll be sure to pass your kind comments on to them both. Thank you for choosing Lee Longlands, and we hope you enjoy your new table for many years to come!
Warm regards,
The Lee Longlands Team
Hold On to Angelia. Sheer professionalism.
Sorry for the delay in completing this survey. I came to your Birmingham branch and was so impressed with the care,service and knowledge of your sales lady Angelia.
What an absolute gem. Her enthusiasm and kindess coupled with her people sales skills and customer service were quite exceptional. It's a big decision and expense buying a mattress. I was so grateful for Angelia's unhurried, professional guidance in helping me make my purchase. Hold on to this lady.
Many thanks. Diane Bowen
13 de setembro de 2026
Resposta da Lee Longlands
We're delighted to hear that Angelia made your visit to our Birmingham store such a positive experience. Choosing the right mattress is an important decision and a significant purchase, so we're especially pleased that Angelia gave you the time, knowledge and professional guidance you needed without ever making you feel rushed.
Your comments about her enthusiasm, kindness and exceptional customer service are wonderful to hear, and we'll make sure your lovely words are passed on to Angelia and the Birmingham team.
Thank you for choosing Lee Longlands, Diane. We hope your new mattress brings you many years of comfortable and restful nights!
Warm regards,
The Lee Longlands Team
Thank you Lee Longlands
Thank you Lee Longlands. Excellent service all round, from showroom to delivery. Mandy in the showroom and Nathan, Mark and Ben from the delivery team were brilliant ambassadors for Lee Longlands. Knocks the internet shopping experience into the ditch.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic review!
We're delighted to hear that you received excellent service from start to finish. It's wonderful to know that Mandy looked after you so well in the showroom and that Nathan, Mark and Ben continued that experience with such brilliant service during delivery.
We'll be sure to pass your lovely comments on to them all. We're especially pleased that you valued the personal, face-to-face experience of shopping with us – being able to see the furniture, receive knowledgeable advice and enjoy a professional delivery service really can make all the difference.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
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