LendDirect Avaliações 2.384

O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a really great experience applying for a loan, thanks to Akira. She was very approachable, kind, and patient throughout the whole process. She clearly explained all the terms and made sure I u... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience with LendDirect has been very pleasant, both when things have gone, not as planned and when I just needed clarification. Every situation that's ever come up. The customer service has bee... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Service showed me respect and made me feel comfortable..my clerk Tammy was very pleasant and explained everything to me clearly..I recommend welland store for best service... Sarah

Avaliado com 2 de um total de 5 estrelas

Lenddirect took over my line of credit from Cashmoney. Everything changed including the line of credit amount I had! There is no more cash back, the payments went up but my balance is not any differen... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de empréstimos

Informação fornecida por fontes externas variadas

LendDirect offers online personal loans in Canada.


Informações de contato


3,9

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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Avaliado com 2 de um total de 5 estrelas

Lenddirect took over my line of credit…

Lenddirect took over my line of credit from Cashmoney. Everything changed including the line of credit amount I had! There is no more cash back, the payments went up but my balance is not any different. If my line of credit was a certain amount why isn't the difference accessible! Since they took over my account all I'm doing is paying, this isn'ta line of creditanymoreits a loan. You need to do better by your customers. Stop the deception!

24 de abril de 2026
Avaliação não solicitada
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Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 1 de um total de 5 estrelas

Was in the process of applying

Was in the process of applying, entered my bank card info. And got stalled at password. A few mins later my bank msgs saying my phone pin has been locked due to multiple failed attempts. What kind of criminal organization is lenddirect. Absolutely ridiculous. They should be in prison.

23 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

Very easy to deal with always fast…

Very easy to deal with always fast response to emails always willing to help

23 de abril de 2026
Avaliação não solicitada
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Resposta da LendDirect

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Avaliado com 2 de um total de 5 estrelas

Credit limit increase nit what they say

Well they just called and stated that my credit limit went up by 500 funny thing is I only have 358 of that credit increase available. Total bull crap.
Plus the interest rate of 35.5 is highway robbery

23 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

I love getting my loan online

I love getting my loan online, it’s fast and easy to do

17 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.

Avaliado com 4 de um total de 5 estrelas

Very good service and fair review and…

Very good service and fair review and approvals. Fast processing usually the same day. I would use them going forward for financing needs when the banks say no.

21 de abril de 2026
Avaliação não solicitada
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Resposta da LendDirect

Thank you for choosing LendDirect. We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Staff was knowledgeable and courteous

Staff was knowledgeable and courteous. Not pushy at all. Great experience

21 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing LendDirect and we look forward to seeing you again.

Avaliado com 3 de um total de 5 estrelas

interest is killing me.. need more flexibility to pay off faster

while I appreciate the fact I can access the funds available promptly, it would be wonderful if less of my payments went to interest as opposed to principle.
It would be even more wonderful if I was able to apply payments to pay it down at any time I had extra money, as opposed to only being able to do it at certain dates. so that I wouldn't be paying so much in interest charges..

21 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

No Hassle

Quick response

17 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for choosing LendDirect. We appreciate you!

Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS

AVOID AT ALL COSTS

I emailed questions a month ago and haven’t heard anything back. I don’t have available time to go into a location physically (I’m not in town much). I don’t like that cash money was able to just offload a contract into another company without my consent. This is bad business practice. 0 input from customers, balance is ALWAYS wrong, never reporting the right credit amount or balance to credit reporting agencies. They are not willing to cancel “optional” insurance. Apply so much interest from a $200 payment that…$25 goes to the principal - yes that’s $175 in admin and interest amounts. Literally the definition of a predatory loan. I can’t wait until I am done with these clowns.

How can it be fixed? CHECK YOUR AND ANSWER YOUR EMAIL! Allow customers to cancel “optional” fees on their loans. This “line of credit” is literally worse than pay day loans. Wish I stuck to those instead of getting suckered into this. I have been paying $25 in principal for FOUR YEARS…still only have $8 available to withdraw.

If you can get approved for literally any other temporary funds do it. DO NOT SIGN UP FOR THESE “loans” (I pay a CAR off faster than this garbage

AVOID AT ALL COSTS

13 de março de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

Staff were friendly and explained every…

Staff were friendly and explained every process had no problems accessing my funds would recommend

10 de abril de 2026
Avaliação não solicitada
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Resposta da LendDirect

Thank you for choosing LendDirect. We appreciate you!

Avaliado com 5 de um total de 5 estrelas

LendDirect gives chances when everyone else turns away.

I have used LendDirect for quite a few years now. They were the first company that approved a loan for me, which immediately made me feel valued. LendDirect values prompt and no defaulted payments, and they reward that reliability with more trust given in the form of a credit limit increase, which is very easy to access when needed. Payments happen on the date I specified, and every month I receive an email reminding me that the payment will be coming out. Reminders are their way of staying in touch and assuring that if there is a problem, you can contact them immediately. Customer service is very knowledgeable and agents are always very pleasant to talk to.
I highly recommend LendDirect to everyone, especially those who have a difficult time getting credit elsewhere. LendDirect still values the human touch and treat their customers accordingly.

13 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Avaliado com 5 de um total de 5 estrelas

It's so easy

It's so easy to access in emergencies, I've never been caught off guard or had to panic basic needs since I got the LOC. It's helped me invest in several assets. Decent. Good start to credit.

12 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We were happy to help. Thank you for choosing LendDirect. We appreciate you!

Avaliado com 1 de um total de 5 estrelas

An e-transfer supposed to be quick but…

An e-transfer supposed to be quick but not with lendirect 2h waiting for that cash money was faster I’m disappointed

10 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Avaliado com 5 de um total de 5 estrelas

I've had a great experience with…

I've had a great experience with LendDirect. They’ve consistently made the loan process smooth and stress-free. quick and easy to use App also

6 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for choosing LendDirect. We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

I had a really great experience working…

I had a really great experience working with Suzy(London On. Branch at Adelaide )and the team at the branch. From the moment I walked in, Suzy was welcoming, patient, and very knowledgeable. She took the time to explain everything clearly and made sure I felt comfortable with each step of the process.

The manager and the rest of the ladies at the branch were just as helpful and professional. You can really tell they work well together and genuinely care about their clients.

Customer service like this is hard to find these days — friendly, efficient, and respectful. I truly appreciate all the help and would definitely recommend this branch to anyone looking for great service!

9 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Avaliado com 5 de um total de 5 estrelas

Simple loan with a repayment plan that…

Simple loan with a repayment plan that met my financial needs. By making all repayments on time, you are eligible for special offers (as long as your payments are made and your credit score remains satisfactory). I have had excellent support from LendDirect.

8 de abril de 2026
Avaliação não solicitada
logotipo da LendDirect

Resposta da LendDirect

Thank you for the excellent review and for choosing LendDirect. We appreciate you!

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