-- Previous comment Lots of issues with support and getting help: I've been trying to get help with a ticket transfer for 5 days straight and have not received any response despite sending multi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
-- Previous comment Lots of issues with support and getting help: I've been trying to get help with a ticket transfer for 5 days straight and have not received any response despite sending multi... Ver mais
A empresa respondeu
Moving house can be stressful but remembering to change your address with everything and everyone it's easy to mis out something. I contacted Lets Do This by email. I got a reply quickly asking a fe... Ver mais
Confusing registration process. I was registering for myself, and then suddenly and unexpectedly I was forced to register for my daughter. I had entered that she had a qualifying time by gps, but I wa... Ver mais
Booked an event.. but my email confirmation didn’t come through, emailed LDT and they quickly confirmed that my registration and payment was received and resent the confirmation email.. Love this co... Ver mais
Let's Do This exists to inspire anyone and everyone to have incredible moments, make unforgettable memories, and feel alive. With 1000s of incredible experiences to choose from, we're here to help you find your next moment whether it is running, cycling, triathlons, swimming, trail or obstacle.
Smiths Building, Lower Ground Floor, 179 Great Portland St,, W1W 5PL, London, Reino Unido
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Haven’t had issues with the website. I wish there was a few more features with race registration. I had a question about picking up my race packet. My question was answered with what I needed to do. Overall, my experience was fine.
Excellent experience! Top notch customer service, quick communication and exceptional experience. Thanks team!
Because I thought the New Forest is flat, I signed up for a cycling event. It certainly is not, and I thought also it was cycling in the woodlands kind of atmosphere, rather than the roads.
However, because of all the beautiful nature that surrounds the whole event, it makes it a great experience, the lovely villages and all the animals that are free to roam around freely. That makes it great.
Thank you to all those who organised it and to all the Marshals who were there to guide and keep us safe.
I like that there are organizations like this that promote physical activity for better development both personally, as well as in society in general, so this helps to have a healthier and more productive country
Overall really good but don't use the Refundable add on unless you're willing to pay GP practice for medical evidence for minor injuries. Waste of money.
So satisfied with this app. The navigation is easy and i am happy with it. I recommend anyone give it a go. Pop it in your list on your phone! Its great!
Needed to withdraw from the ballot for next year’s Great North Run. Emailed and got a very prompt confirmation that I have been withdrawn. Impressed!
My enquiry was resolved very quickly and to my complete satisfaction. Thank you
I had to withdraw my ballot place for the great north run and this was done immediately i emailed- thank you
Tried to enter the ballot for my partner and me had nothing but problems. Complete form but when it comes to enter my details just keeps going back to start.
Great
Did not get the result I wanted but the response was swift and done in execution style
The website (specifically for Ragnar--other LDT sites may be great) is not good. A couple specific aspects:
1) When I wanted to find information or make changes, the options are either difficult to find or not on the website.
2) Navigation is a challenge. Most websites have menus that make it easy to go find what you're looking for, and go back to previous pages. That's not the case with this site. The website also opens new tabs when not necessary--it actually makes navigation substantially worse.
Why 2 stars instead of 1? Human customer service has been great, even though it's not fast (understandable! You have a lot of users).

Resposta da Let's Do This
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