Liars & Lovers Avaliações 

81
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I bought the heart-shaped tritium earring for piercing (I have 8 including my cartilages and multiple lobe piercings). I have extremely sensitive ears - so I was happy to see an affordable company wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

I truly enjoy shopping for items from Liars & Lovers. They have a large amount of lovely jewellery. I have been very pleased with everything I have purchased: they have high quality, exquisite & taste... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Originally saw this ring in M&S, unfortunately they didn't have my size but as I had bought the matching earrings I did some research online and found Liars and Lovers had the same ring in my size. I'... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer service team dealt with my query in a professional and timely manner. Great service and an excellent example from a UK company. Give their website a look. Lovely stunning jewellery at... Ver mais

Detalhes da empresa

  1. Loja de Acessórios de Moda
  2. também em
  3. Joalheria
  4. Joalheria Especializada em Itens Personalizados

Escrito pela empresa

Our mission is to be the online destination for bold, outspoken, fashion-loving people that express their unique sense of style through affordable but incredible accessories designed to last. We aim to build a brand that encourages people to confidently explore and have fun with the duality of style through a wide range of fashionable accessories.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

81 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,8

Todas as avaliações

(81)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Made my ears burn

I bought the heart-shaped tritium earring for piercing (I have 8 including my cartilages and multiple lobe piercings). I have extremely sensitive ears - so I was happy to see an affordable company with jewelry. However, I tried to put the earring into two of my cartilages in both ears and it made them bleed because the post was too wide. Which is okay.. but then I cleaned it and put it in one of my lobes and it turned my whole ear red and hot and I had it on for less than 5 minutes. Seemed like it the earring was just titanium coated. I had to take out all of my piercings and put salt water and ice on it before it calmed down. I am so upset -- more than that I tried to contact the company privately on Instagram and I have gotten no response.

9 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not reponsive

Very bad customer service. They do not get back to you .Their product is pretty but didnt realize their product was so low quality. Wore it first time and didnt realize the bead dropped off

6 de março de 2023
Avaliação não solicitada
logotipo da Liars & Lovers

Resposta da Liars & Lovers

Hi Crystal, thanks for leaving the review. Unfortunately, your email went into our spam folder hence the no reply. Will sort your issue for you asap. Thanks

Avaliado com 3 de um total de 5 estrelas

Pretty but poor quality

I first came across this brand through Marks & Spencer and saw they were having a sale so decided to purchase a variety of items. I like the design of the jewellery but unfortunately I would say they are poorly made. A necklace I ordered arrived with the chain already visibly tarnished. It is a low price point but even so I was disappointed and unlikely to order again.

25 de janeiro de 2023
Avaliado com 4 de um total de 5 estrelas

Lovely earrings ✨️

I ordered earrings and the earrings were faulty. The earrings were replaced and I received a replacement the next day.

6 de janeiro de 2023
logotipo da Liars & Lovers

Resposta da Liars & Lovers

Hi Star, thank you for the review! So glad you are happy with our service.

Avaliado com 5 de um total de 5 estrelas

First class service

Prompt response to my message regarding a damaged order. This was rectified immediately and courteously. First class customer service.

10 de janeiro de 2023
Avaliação não solicitada
logotipo da Liars & Lovers

Resposta da Liars & Lovers

Hi Dawn, so glad we could resolve the situation. We hope you shop again with us soon!

Avaliado com 5 de um total de 5 estrelas

Really happy with the item and service…

Really happy with the item and the service is outstanding. I really recommend ordering from this site as the items are all really pretty and if you have any query or issues the response is really quick and dealt with in a professional manner!

5 de janeiro de 2023
Avaliação não solicitada
logotipo da Liars & Lovers

Resposta da Liars & Lovers

Thanks for the great review! We hope you shop again with us soon.

Avaliado com 1 de um total de 5 estrelas

Item was never delivered

12 de dezembro de 2022
logotipo da Liars & Lovers

Resposta da Liars & Lovers

Hi Lee,
Thank you for contacting Liars & Lovers and so sorry for the inconvenience. We can see from the tracking link the item was delivered and signed for but we have contacted you privately in order to resolve this fully.
Hope this is ok!
The L&L Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Loved the gifts I bought for my loved…

Loved the gifts I bought for my loved ones. They replaced a faulty piece in no time. Absolutely loved the service

22 de dezembro de 2022
logotipo da Liars & Lovers

Resposta da Liars & Lovers

Hi Nusrath,
Thank you for the lovely response and we hope you shop with us again soon!
The L&L Customer Care Team

Avaliado com 2 de um total de 5 estrelas

I love the 'actual' necklaces

I love the actual necklaces - they were just what I wanted, so this review on the basis of that would be 5 stars...but I was so disappointed to find that after one wear, (where the necklace came in contact with my skin the chunkiest one made my neck itch so had to get it off as soon as I could) and when I took it off i could see that the metal was really discoloured. (like the silver colour has come off and it was all browny black underneath). This was soo disappointing. Maybe the coating was faulty? I would love a replacement as I feel like I can't wear it again..

20 de outubro de 2022
Avaliado com 1 de um total de 5 estrelas

Ordered a ring using Debenhams

Ordered a ring using Debenhams, website,owned by Boohoo.Dhl couriers delivered it to the wrong address ( second time, not correctly delivered),I had contacted DHL to inform them exactly where my address is. The envelope was delivered the next day opened 9am by receipient, I had no reply when I went to the address the day before.I had placed replacement paid for order , Debenhams refused to cancel rmthis order,Dhl were informed to return to sender, informed them of correct address.Hermes/ Evri refused to return specific Debenhams parcels, refusal of delivery, I had to return at Post office the not wanted items.
10% discount offered by Liars and Lovers?And refund for the returned jewellery, in unopened parcel.A week later still waiting for refunds
22.6.22 , still waiting for refund, seller awaiting return , unable to contact dhl himself.Return parcel still at croydon depot .

20 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Originally saw this ring in M&S

Originally saw this ring in M&S, unfortunately they didn't have my size but as I had bought the matching earrings I did some research online and found Liars and Lovers had the same ring in my size. I've never bought rings online I checked how to measure for finger ring sizing and ordered. It fits me perfectly. So pleased with it and quality for the price is really good. Will definitely shop here again. The ring is hallmarked sterling silver 925. Only downside is I would have liked a pendant similar in colour and design.

17 de abril de 2022
Avaliado com 1 de um total de 5 estrelas

Customer service is appalling

Customer service is appalling, I’ve emailed twice and DMed on Instagram four times as I’ve received the wrong item.
I also returned some earrings and haven’t heard anything about my return nor have I been refunded

13 de fevereiro de 2022

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