Lifebroker Avaliações 

313
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Joseph was very patient as i had to rescedule our phone consult many times. He sent documents via email so i didn't feel pressure and could look at in my own time to make sure i was comfortable with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I spoke to Shania yesterday. I genuinely can’t remember having had a clearer, easier, more positive energy filled customer service call. What a refreshing change. Also, the help she offered actu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Shania has been very helpful and informative these past couple of months. I can't remember receiving such excellent customer service ever. Very grateful.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Xyan Khandker offered great service; he was patient, responsive and answered the questions raised. He offered great options and guidance. Great to work with. Recommended.

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros
  2. também em
  3. Consultor Financeiro

Escrito pela empresa

Life insurance decisions are big ones: we get that. Together with our partners, we help our customers make confident choices by comparing policies from some of Australia’s leading life insurers, all in one place. Our customers can choose from comprehensive policies, while easily comparing the features, benefits and premiums of each policy, and select the options to best suit their needs. Lifebroker is more than just a comparison site. We also support our customers for the life of their policy - from application to adjusting cover down the track. We help our customers get the cover they need to protect their lives and loved ones with confidence, while saving them valuable time, money and hassle along the way. To find out more about Lifebroker, visit lifebroker.com.au. If you’re interested in partnering with Lifebroker, email us on https://www.lifebroker.com.au/contact-us.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

313 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(313)

28 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good experience

Prompt, professional service with good follow up. Easy to interact.

28 de agosto de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with us and will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

Henry good easy to use very helpful

29 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Edward! We're so glad that you had such a pleasant experience with Henry and will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

Easy and quick to amend policies

Was quick and easy process to amend my policies. Chris A, was very responsive and provided prompt responses and action where required.

17 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Rahul! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

My experience was awesome soo friendly …

My experience was awesome soo friendly very informative and follows up AIA are brilliant to deal with TR Reed 😊

19 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Rae! We're so glad that you had such a pleasant experience with the team.

Avaliado com 5 de um total de 5 estrelas

Angharad was very professional

Angharad was very professional, friendly, polite and helpful.

22 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Janette! We're so glad that you had such a pleasant experience with Angharad, we'll be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

An easy interaction with Lifebroker

An easy interaction with Lifebroker. I explained what I was after and they sourced the appropriate options. I chose one and it’s been sorted. Thank you.

16 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Paula! We're so glad that you had such a pleasant experience with the team.

Avaliado com 5 de um total de 5 estrelas

Easy and helpful responses

Responsive and quick to address the alterations I had planned. An easy and efficient process. Thanks to Chris and Lifebroker

15 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Steve! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

Chris was able to listen and help me to…

Chris was able to listen and help me to adjust my policy to my current situation. Chris informed me and supported me to make an informed decision.

11 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Annemarie! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

Excellent service by Chris

Excellent service by Chris to reduce the yearly increment of sum insured. Chris was very professional and friendly and quickly rectify the issue. Great customer service. Thank you, Chris.

9 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Manjit! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

Wonderful Customer Service

I recently contacted Lifebroker and spoke to Chris regarding my concerns related to the ever-increasing monthly costs of Life Insurance. Chris was very professional, knowledgeable, friendly, happy and positive in assisting me with my enquiry. He very clearly explained insurance comparisons and options to reduce costs. Problem sorted and paperwork promptly completed and lodged. Thanks Chris, it was a pleasure dealing with you.

9 de julho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Shelley! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

Great service and knowledge

I contacted Vishal initially to amend my Life Insurance and thanks to his knowledge he made me aware that I could actually make a claim on my trauma Insurance for a previous medical issue. I was unaware of what was covered under my Trauma cover so I suggest that you check what could be a possible under your trauma cover.
Thanks again Vishal and Lifebroker

4 de junho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Terry! We're so glad that you had such a pleasant experience with Vishal and will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

Caitlin was extremely helpful

Caitlin was great to liaise with. She not only took the time to understand my queries and concerns, but also presented me with viable solutions in a timely manner.

18 de junho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Saranga! We're so glad that you had such a pleasant experience with Caitlin.

Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with.

Excellent company to deal with.

12 de junho de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Adrian! We're so glad that you had such a pleasant experience with the team.

Avaliado com 1 de um total de 5 estrelas

100% owned by TAL. Buyer beware!

Lifebroker is 100% owned and operated by TAL, Australia's biggest insuer. It's essentially a lead generation business for TAL. So there is a massive conflic of interest from the outset. Don't be fooled by the friendly advisors and the appearance of independence. Comparisons of competing insurance providers are highly unlikely to be fair or impartial.
From three separate comparisons unsurprisingly TAL was the cheapest (and recommended) policy on each occassion. The moment you realise you've been suckered is when they increase your second year premiums by 20% and the once friendly advisors don't want to know about it. Insurance companies would disown their own mothers to make a buck. Know your needs and approach the insurers through a truly independent advisor.

31 de maio de 2023
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Hi Andrew, we're sorry to hear you feel this way. Lifebroker is proudly owned by TAL, but operates independently. As a comparison service, Lifebroker uses independent research to compare and present Life Insurance options across a range of insurers, allowing our customers to make an informed decision about the products and options that suit them. We’d appreciate the opportunity to talk through your concerns. Could you please respond to our private request for your contact details and we'll be in touch to discuss further. Thank you.

Avaliado com 5 de um total de 5 estrelas

The approach is professional and…

The approach is professional and efficient. Chris is listen to what I want.

22 de maio de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with Chris.

Avaliado com 5 de um total de 5 estrelas

Caitlin - friendly and helpful

I dealt with Caitlin when looking to adjust my life insurance premiums. She was very friendly and helpful. Sending through the required quotes and putting in place the selected option.

14 de maio de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Graeme! We're so glad that you had such a pleasant experience with Caitlin.

Avaliado com 5 de um total de 5 estrelas

Insurance Change Well Handled

Chris was very helpful with my insurance payment change from monthly to annual. Have used Lifebroker for many years now and the service is always good. Highly recommend

2 de maio de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Kevin! We're so glad that you had such a pleasant experience with Chris.

Avaliado com 5 de um total de 5 estrelas

Thanks very much for Christ's quick…

Thanks very much for Christ's quick response to my concerns about the overdue premiums payments.

22 de abril de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E

Avaliado com 5 de um total de 5 estrelas

politeness able to help and efficient

politeness able to help and efficient

2 de abril de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Frank! We're so glad that you had such a pleasant experience with our team.

Avaliado com 5 de um total de 5 estrelas

Nelly was absolutely fantastic and was…

Nelly was absolutely fantastic and was very helpful and professional and went over and above to help me out and resolve my issues and was patient in listening and understanding my situation, I will recommend him to anyone who is interested

Prashant

2 de abril de 2024
Avaliação não solicitada
logotipo da Lifebroker

Resposta da Lifebroker

Thank you so much for your positive feedback, Prashant! We're so glad that you had such a pleasant experience with Nelly, we'll be sure to pass on your kind words. Thanks again, E

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais