The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
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Veja o que dizem as avaliações
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Ver mais
A empresa respondeu
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
A empresa respondeu
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Informações de contato
Level 2, 696 Bourke Street, 3000, Melbourne, Austrália
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The customer service person was very…
The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
18 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
They responded quickly to my request
They responded quickly to my request. Their fees are reasonable
17 de agosto de 2026
Resposta da insurance.com.au
Hi Penelope,
Thank you for your review. We're glad our team was able to respond quickly and that you found our pricing competitive.
Great!
I renew my insurance each year and know that insurance.com.au does a great job.
10 de agosto de 2026
Resposta da insurance.com.au
Hi David,
Thank you for your review. It's great to hear you've had a consistently positive experience with insurance.com.au. We appreciate your ongoing support.
Was a relatively seamless process
10 de agosto de 2026
Resposta da insurance.com.au
Hi Caroline,
Thank you for the review. We are glad you had a seamless experience with insurance.com.au.
Resposta da insurance.com.au
Hi Angela,
Thank you for your kind feedback. We're delighted to hear Jona was able to answer your questions and make the process easier for you.
Resposta da insurance.com.au
Hi Barbara,
Thank you for the great review. We are glad you had an easy renewal with insurance.com.au.
Resposta da insurance.com.au
Hi there,
Thank you for the great review. We are glad you had a quick and easy experience with insurance.com.au.
Very helpful staff
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been able to successfully fill my application without her, as things were not clear to me on the form and I had to ask her a lot of questions.
14 de agosto de 2026
Resposta da insurance.com.au
Hi Cathy,
Thank you for your wonderful feedback.
We're so pleased to hear Hillary was able to guide you through the application process and provide the support you needed. Service excellence is something we value at insurance.com.au, so it's great to hear Hillary made such a positive difference to your experience.
Having reassurance
Having the reassurance of my professional association as well as long-term coverage which has set this policy far above the others
3 de agosto de 2026
Resposta da insurance.com.au
Hi Alina,
Thank you for the great review. We are pleased to hear you are happy with our service at insurance.com.au.
Resposta da insurance.com.au
Hi Paul,
Thank you for the review. We are glad you had a straightforward experience with insurance.com.au.
On the whole it was great service
On the whole it was great service, by well informed staff. Thank you
14 de agosto de 2026
Resposta da insurance.com.au
Hi there
Thank you for the review. We are glad to hear you had a great experience with our team at insurance.com.au.
Resposta da insurance.com.au
Hi Carmina,
Thank you for the kind review. We are glad to hear you had an easy experience with us.
Resposta da insurance.com.au
Hi there,
Thank you for the great review. At insurance.com.au, we are all about making the service smooth, so we are glad to hear you had that experience.
Prompt service!
13 de agosto de 2026
Resposta da insurance.com.au
Hi Robert,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
promptness in replying and asking for…
promptness in replying and asking for for what they need
6 de agosto de 2026
Resposta da insurance.com.au
Hi Agata,
Thank you for your feedback.
Providing clear, timely support is an important part of the service we strive to deliver at insurance.com.au. We're pleased to hear our team was able to assist you.
Very patient
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
16 de julho de 2026
Avaliação não solicitada
Resposta da insurance.com.au
Hi there,
Thank you for your wonderful feedback.
We are pleased to hear our team has been able to support you over the years and make managing your policy as easy as possible. We appreciate your kind words and ongoing support of insurance.com.au.
Resposta da insurance.com.au
Hi Marielle,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
Easy process and great price
Easy process to complete and competitive pricing meant they were the best pick!
10 de agosto de 2026
Resposta da insurance.com.au
Hi Sarah,
Thank you for your great review. We're pleased to hear that the easy process and competitive pricing made us the right choice for you. We appreciate your support.
Resposta da insurance.com.au
Hi Tony,
Thank you for your great review. We're pleased to hear Winalyn was able to provide the answers and support you needed.
So far all good
3 de agosto de 2026
Resposta da insurance.com.au
Hi Marie-Claire,
Thank you for the review. We are glad to hear you had a good experience with insurance.com.au.
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