Lifestyle Perks Avaliações 

211
O TrustScore é 1 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could give less than 1 star I would. This company stole hundreds of pounds from my grandmother. The only reason it stopped was because she died and I was able to access her bank statements an... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I got a phone call from them saying that I had won a prize and that I would also get a Free mot ,and when I need a service they will get me a cheaper price it cost me £5.99 for a one off offer not re... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This is a scam company that makes you think you've won a membership to qualify for discount in many shops. Then once they get hold of your account number, by tricking you I might add, asking you for d... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Called my 90 year old Dad and asked for his IBAN number as he was due a refund on a washing machine exchange from a couple of years ago. Nationwide said giving an IBAN number meant nobody could enter... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Descontos

Escrito pela empresa

Lifestyle Perks gives members an easy way to save thousands of pounds each year on fantastic experiences, high street stores, and online shopping! Each member receives a week in the sun, including flights, for four people (£3,000 value) and a night in a luxury hotel (£150 value) as a special bonus.


Informações de contato

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Muito Ruim

O TrustScore é 1 de um total de 5

211 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Todas as avaliações

(211)

3 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Involved in telephone scam

Like many of these reviews. My mother was scammed by someone who claimed that her recently bought washing machine was overcharged for insurance and asked for her sort code and account number to reimburse her. She then received a letter and Vectis Card saying she had signed up to a 14 day trial that would be charged at £399.95 annually. They tried to set up a direct debit. Fortunately, we caught it in time and put a stop to it. The bank phoned lifestyle perks and cancelled the account, we didn't want to do this ourselves as the phone number had a whiff of premium cost to it.

This is a message directly to Lifestyle Perks. Do you purchase information from fraudulent individuals or are they a part of your set up? There is very little information on your company, which suggests you are involved in something nefarious. If not, how about making your operation a bit more transparent?

Rather than your stock review response, I'd like to hear a bespoke response to that question.

I'm in the process of registering this fraud with as many organisations as I can find in an effort to stop this from happening to more people. Hopefully, they'll get to the people responsible before many others fall for the trap.

On the off-chance that Lifestyle Perks are an innocent bystander in this, why don't you put some measures in place to prevent it from happening? Disclaimers on your website etc? Not doing this surely would be an admission of guilt.

I look forward to hearing your response.

Edit - To all other individuals who have experienced this scam. Please report it to ActionFraud and Trading Standards. Multiple cases are ongoing, please add your evidence to the pile so we can stop these people.

New Update - This company are now operating under the name Leisure Lifestyle Club. Look at their review page on trust pilot and you'll see the same MO. Their website is the same structure too leisurelifestyleclub.co.uk

They set up this presence last month. I credit these trust pilot reviews with bringing their operation to light. Please create a review on the leisure lifestyle club trustpilot page if you have had a genuine experience with this company.

30 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Hello David,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as she should not have been signed up for this and we will investigate urgently.

Your mother should have received a call from one of our Sales Partners offering her a trial of Lifestyle Perks. We also send out a physical welcome pack posted to trial members to provide all details of how to cancel the trial without payment being taken.

Our team is keen to resolve this for you!

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

TOTAL SCAM..!!!

TOTAL SCAM..!!!
Writing this on behalf of my mother who had a letter delivered with a direct debit set up and was going to take £399.95 out of her account.
We have notified the bank of this who have blocked it and we have also notified the police, I would like to know how they managed to set this up as this is total fraud.

30 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Hello Big Hodgie,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as she should not have been signed up for this and we will investigate urgently.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

SM LIFESTYLE PERKS *****(SCAM)*****

Same thing has happened with my elderly nan, they rang with the same sales pitch in regards to appliance insurance, they required her sort code and account which my nan gave them, which she knows now is wrong but this is easy done with the vulnerable unfortunately.
£1 Direct Debit was taken Feb 11 and a further £399.95 on the 25 Feb by SM LIFESTYLE PERKS via Direct Debit.
She was also contacted from another company on 27/03/22 claiming to be Domestic appliance insurance, they did the same thing asking for her IBAN number and sort code, they've quoted her £500 so I think this has also been taken, my parents are taking her to the bank this morning to sort this mess out as I was only made aware of this last night.

Please be aware of these scum bags......

30 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Hello Liam,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your grandmother’s membership ID or postcode and we will resolve this for you quickly, as she should not have been signed up for this and we will investigate urgently.

Our team is keen to resolve this for you!

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Just happened to check my elderly…

Just happened to check my elderly mother's account and saw £1 taken out 25th March and another £399.95 on Monday 28th March by Direct Debit. This was not recognised so googled the name to read all the scam comments. I immediately cancelled DD and has been reported. Scamming B******* !!!!!

29 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Hello Carol,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as she should not have been signed up for this and we will investigate urgently.

Our team is keen to resolve this for you!

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

SCAM!

SCAM!! They phoned my nan once she had paid off her washing machine insurance and said she has paid too much so she can have a refund they just need her IBAN number well she thought that’s okay because it’s not her account number but somehow they have managed to set up a direct debit and took a £1 out luckily I didn’t think it was right and saw the reviews on here and told her to go straight to the bank to cancel it but if I hadn’t I don’t know how much they would of taken off her! They kept phoning her to say she needed to say yes and agree to get a parcel aswell don’t know why? But has worried her sick now I’ve told her not to give any information out but they don’t need much info to be able to do this!

28 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Hello Sarah,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your grandmother’s membership ID or postcode and we will resolve this for you quickly, as she should not have been signed up for this and we will investigate urgently.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

My elderly mother with Alzheimer’s…

My elderly mother with Alzheimer’s received a letter for a 14 day trial which would end with a direct debit payment of £399.95 followed by a further one for the same amount 3 months later. No idea how they got her bank details as she doesn’t know them. I checked her bank account and saw that the direct debit had already been set up so I cancelled it. I’ve emailed and instructed them to cancel and remove her contact details. I’ll have to keep a close eye on her bank account to make sure they don’t reinstate the direct debit.

27 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Karen,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will investigate and resolve this for you quickly.

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Mis-selling

Called my 90 year old Dad and asked for his IBAN number as he was due a refund on a washing machine exchange from a couple of years ago. Nationwide said giving an IBAN number meant nobody could enter his account but then found a DD set up!
This is a mis-selling so beware of the random phone calls, check out the company and if you decline keep an eye of your bank acount!

26 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Mary,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as he should not have been signed up.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

I look after my elderly parents back…

I look after my elderly parents back accounts and noticed a £1 DD - lifestyle
Knew my father wouldn’t have set up this so googled it and found this site & cancelled his DD
I will be monitoring his s count daily

26 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Helen,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your parent’s membership ID or postcode and we will resolve this for you quickly, as your Father should not have been signed up to our programme.

Our team is keen to resolve this for you!

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Complete con and with all of these…

Complete con and with all of these reviews the company should be shut down - ringing people and pretending to be something else - we had the same, rebating you as you overpaid (we had bought said item recently so were not concerned) - no rebate but direct debit set up for this absolutely fraudulent rip off of a scheme. Contacted bank and fraud!

26 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Mrs S,

We treat all complaints extremely seriously. If you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode, we can investigate your account and bring this matter to a close.

You should have received a call from one of our Sales Partners offering you a trial of Lifestyle Perks. We also send out physical welcome pack posted to trial members to provide all details of how to cancel the trial without payment being taken.

Our team is keen to resolve this for you!

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

STEALING FROM A CHARITY??

I run a registered charity account. Out of absolutely nowhere, I saw that the A/C had been debited the sum of £1.00 . I immediately contacted this company and spoke to 'Samir'. He told me that his 'Finance Department' would be in touch with me regarding this matter within 14 days. Two days, later the A/C was debited the sum of £399. I'm still pursuing this matter with the relevant bank and Lifestyle Perks. If you receive an introductory letter from them, you've already been scammed.

23 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Mr. Jones,

We treat all complaints extremely seriously. If you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode, we can escalate this for you and resolve.

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

**COMPLETE SCAM BEWARE **

**COMPLETE SCAM BEWARE **
Phoned up claiming to be from domestic and general warranties stating we had a refund due to misselling , then ook out £1.00 debit then £398.99 , got it back from my bank but nothing to stop them doing it again so if you miss it it will happen again , so got to close bank account , bloody scammers

23 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Mrs. Youngman,

We treat all complaints extremely seriously. If you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode, we can investigate your account and bring this matter to a close.

You should have received a call from one of our Sales Partners offering you a trial of Lifestyle Perks. We also send out physical welcome pack posted to trial members to provide all details of how to cancel the trial without payment being taken.

We do not have any affiliation with Domestic & General.

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Stole £400 90 year old grandmother!

Stole £400 from my 90 year old grandmother dirty cheating con artists scamming vulnerable people disgusting should be put in jail!

19 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Amy,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your grandmother’s membership ID or postcode and we will resolve this for you quickly, as your grandmother should not have been signed up to our programme.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

SCAM #####I had some one call me saying they were…

I had some one call me saying they were from domestic and general insurance I stupidly gave them my account number then I regretted it I called my bank straight away but noticed this morning £1 dd came out my account today I've cancelled dd and took screenshot of all these reviews to show bank they are looking into for me cause I'm carer for my mum and live of £67 a week can't afford £399 coming out aswell can't even give them Id number cause I never set up a account with them

19 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Helen,

We treat all complaints extremely seriously. If you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode, we can investigate your account and bring this matter to a close.

You should have received a call from one of our Sales Partners offering you a trial of Lifestyle Perks. We also send out physical welcome pack posted to trial members to provide all details of how to cancel the trial without payment being taken.

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 5 de um total de 5 estrelas

This Scam is happening to me right now the…

This is happening to me right now the start off buy saying its a rebate back, and was but then they say for a £118 will be sent back into my bank account, so as I was expecting this? I was duped, so got on to my bank asap, They told as I gave them my bank account allowed them to set up a DD on my account without me knowing it was DD scam? and was told by the bank to watch my DD:s

16 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Nora,

We treat all complaints extremely seriously. If you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode, we can investigate your account and bring this matter to a close.

I can confirm we have no affiliation with any calls relating to HMRC.

You should have received a call from one of our Sales Partners offering you a trial of Lifestyle Perks. We also send out physical welcome pack posted to trial members to provide all details of how to cancel the trial without payment being taken.

Our team is keen to resolve this for you!

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

If I could put a minus I would

If I could put a minus I would
This company has managed to set up a direct debit on my elderly fathers account without his knowledge
As LPA I have dealt with this .
If all the recent reviews are anything to go by Trustpilot please read these and pass this info on to the relevant authorities . This appears to be a recently started Scam on a massive scale . It’s disgusting that these people get away with scamming vulnerable people

Life style perks
What a patronising response . My father does not have an account with you. I will not be providing any of his personal information . I suggest instead of just posting an auto response you actually look into the fact that your company have tried to scam my father by setting up a direct debit fraudulently .

16 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Karen,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you, as he should not have been signed up to our programme.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM! These people scammed me with a phone call saying I was due a refund for insurance I never had with them to get my Acc and sort, next thing I know there was a direct debit set up by them! Intending on taking money!! These people did not state who they were, was offered refund not setting up any direct payments!!

16 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Joanna,

We treat all complaints extremely seriously. If you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode, we can investigate your account and bring this matter to a close.

You should have received a call from one of our Sales Partners offering you a trial of Lifestyle Perks. We also send out physical welcome pack posted to trial members to provide all details of how to cancel the trial without payment being taken.

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Sharlatans that scam vulnerable people

Thank you Trust Pilot community for warning me!
I was lucky - I found the "free trial" letter at my mum's house before the 14 days was up and then Googled the company and found this thread.

Mum is 78 with Alzheimers and I have LPA. She would have mentioned a sales call to me - after all there was that time the "post office" rang and we had to go and collect a parcel that didn't exist.
And she 100% knows not to give out her bank details on the phone.
Yet there it was a Direct Debit set up on her account.
Fortunately I was able to cancel it before any money was taken.

I phoned and cancelled the trial membership with LP and complained and blah blah blah they'll get back to me.

I actually have the same Vectis card free via a savings account and it is excellent - but not worth paying £400 a year.

If you're in the mind to complain you could write to Vectis and ask them about how they vet their partners, the email is talk2us at vectiscard dot co dot uk

14 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Ruth,

Thank you for your review. Please can you send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Yes BIG SCAM!!!

Yes BIG SCAM!!!
Same scenario they took £1 on 4th Feb then £399.95 two weeks later! Have informed my bank.

11 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Hello Molly,

We treat all complaints extremely seriously. If you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode, we can investigate your account and bring this matter to a close.

You should have received a call from one of our Sales Partners offering you a trial of Lifestyle Perks. We also send out physical welcome pack posted to trial members to provide all details of how to cancel the trial without payment being taken.

If you please contact us, we can help.

Kind regards,

David S
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

SCAM

My elderly parents have also been debited £399.95. How dare they target vulnerable people like this! Disgusting!

6 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Snow,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your parent’s membership ID or postcode and we will resolve this for you quickly.

Our team is keen to resolve this for you!

Kind regards,

Lauren M
Lifestyle Perks Customer Service Team

Avaliado com 1 de um total de 5 estrelas

BEWARE! DIRECT DEBIT SCAM!

This has just happened to my 92 year old Father - £1 on 4/2/22 & £399.95 on 17/2/22. He immediately got in touch with his bank and they will reimburse him.

5 de março de 2022
Avaliação não solicitada
logotipo da Lifestyle Perks

Resposta da Lifestyle Perks

Dear Sir/Madam,

Thank you for your review and we are sorry to hear you are not happy.

We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly.

Our team is keen to resolve this for you!

Kind regards,

David S
Lifestyle Perks Customer Service Team

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