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I’ve just received my second order from Lincolnshire Pond Plants, with everything arriving safely and in good condition.

Any of the plants you order won't be the size as advertised, I ordered a mix of 7cm and 9cm plants, they all came as small stems with about 3 leaves on in a clump of soil max 2cm wide. Do not buy from them.

Please be careful when ordering plants from this company. Zero accountability when things go wrong. Borderline dishonesty for blaming me for plants failing when they arrived in terrible condition. If I could leave zero stars I would. Save yourself time, money and effort and shop elsewhere!

Good grief. Please take note of the other reviews, and avoid this company. I received two bare root apple trees in reasonable time. Unfortunately one of them turned out to have arrived infected with blossom wilt - which, needless to say, only manifested when it blossomed. Since I reported the problem (not easy, because they are never available by phone, don't respond to Emails, and are very reluctant to respond by chat), they've tried every trick in the book to wriggle out of any kind of responsibility - first telling me the tree was too wet, then too dry and I hadn't been watering it (I had; carefully), then to use chemical spray etc etc. They've been taking the absolute **ss: it wasn't just the failure to engage, but the stinking attitude behind it. They've stopped responding to chat messages, too. One of the questions on the contact form asks if the disease was evident when the plant arrived. Of course not - there were no leaves or flowers; it was a bare root tree! That said, to have affected the leaves on blossoming this year, the tree would have to have been infected before it was dormant last winter. Their system seems set up to avoid accountability. I'll need to rip the tree out to stop the infection spreading to other trees, and I doubt I'm going to be able to get a replacement from Lincs Plants. The tree was not cheap, but I was willing to pay because it was a varietal I wanted (which, incidentally, is meant to be very disease resistant). Lincs Plants do not seem to take disease control seriously, and they have sheer contempt for customers. I would not touch this company again with a barge-pole.

Lincolnshire pond plants
easy to shop with clear information and good quality plants

Aquatic plants arrived in good condition within a few days of ordering.

Never been to their shop but I have been ordering aquarium plants online for over a year now and always had very good plants for a cheap price. Had missing plants once but they did respond quickly to my email. Delivery was like 14days but I understand that's coz the plants get ordered from outside the UK.

£4.99

FREE delivery Monday, 21 July. Order within 43 mins. Details
Deliver to Mrs - Billingshurst RH14 0‌
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£4.99 £4.99 per count (£4.99 / count)

FREE delivery Monday, 21 July
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Lincolnshire Pond Plants Ltd 5 x Oxygenating Weed Live Pond Plant ELODEA DENSA - Also Aquarium Aquatic Plants
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I usually buy from a garden centre, but this time i ordered pond plants for my indoor aquarium. I ordered “Lincolnshire Pond Plants Ltd 5 x Oxygenating Weed Live Pond Plant ELODEA DENSA”. Very quick delivery, very healthy looking plants. Depending on how long they last, I will re-order.

So made a surprise purchase for my wife with some pond plants.

Arrived as promised
Well packaged
Great plants.

Had a question (I am not a gardener my wife's helper)
Customer service was immediate and helpful. They wanted to help and they did.

Would definitely use again

Disgusting customer service totally misleading website and despatch timescales bordering on lies do not even consider using this company as you will end up disappointed and out of pocket

Take note of the other reviews of this company and don't waste your time or money ordering from them. Their customer service is non existent - they are rude, unhelpful and sarcastic (I would even go as far as to say, dishonest). Don't they realise they are dealing with ordinary people? The RHS should not be allowing them to trade at their festivals, thereby (even implicitly) endorsing them. If they knew how they treated customers, I'm sure they wouldn't.

Don't waste your money buying from them.
Takes 4 days to arrive.
Plants are very small and were in very poor conditions.
Most of them didn't survive.

After spending many hours on the phone speaking and visiting numerous garden centres, I reluctantly placed an on line order with Lincolnshire Pond Plants. The plants promptly arrived exactly as described, appropriately packaged and in tip top condition. Job done!

Avoid ordered water chestnuts arrived in bits water cress was brown and the Salvia natans were awful quality. They admitted the chestnuts were poor quality and replaced but came in bits again . Was told the other plants were ok and would pick up they didn't and died ! Also brought bunches of oxygenating plants from them on Amazon dead in a week please don't waste your money they aren't cheap

Wish I read the reviews plants absolute rubbish plants not packed securely so most were out of pots, have sent emails and called no response do not order from this company.

Ordered two dahlias. Paid for 5 litre pot size plant and a 3 litre size plant. Paid for the 48 hour delivery obviously.
So the Good - Arrived fast. Website was easy to use. Great communication. Plants were cushioned well. PRICE was unmatched.

But - both plants didn't arrive in pots which surprised me honestly as most I buy do. 5litre had been removed from somewhere and was placed in a clear plastic bag and foliage was quite peppered with holes from something snacking on it, had some whitefly. That said the dahlia devided itself as I removed from the bag so I have two plants now and a disconeted tuber which happens with every supplier. 3ltre was also in a bag no pot and was in better condition but had clearly been dug up as it had a shovel wedge shape of the earth still LOL. Did have to chuckle. Foliage much better on that one.

Would I use them again for dahlias - do you know for the price which was a third cheaper than anywhere else I might. I recently bought from a major supplier and the dahlia had leafy gall and the same with a garden supplier who is major. The the 5 litre had a rotten tuber which caused it to come apart in two but when you order online what do you expect. At least coming in a bag let me inspect and find the rotten tuber which honestly could happen to anyone. So yeah I'd use them again.

See also Cyclex and Yell.com Reviews. What a great shame. Lincolnshire Pond Plants used to have good reviews and I have previously received nice healthy plants from them. However, my last order was consistent with the negative reviews that they are currently receiving. They are now also using the name " Mühlan Aquatic Plants" on Amazon, possibly due to the constantly poor current Negative Reviews. - I ordered Water Soldiers and Frogbit in one order and a Water Chestnut in a separate order as it was offered with free P&P through Amazon. All of the plants arrived at the same time and none of them are satisfactory with the Water Soldiers losing most of their leaves in transit, having no roots and the remaining leaves yellowing. The Water Chesnut had yellowing and browning leaves. None of the plants resembled the healthy specimens shown on LPP's website. Only 2 of 3 Water Soldiers were receieved. After complaining, LPP refunded for the missing Water Soldier, but despite my photographs, they claim that all of the plants are of saleable quality and will recover. At the time of writing, that is not happening. - I have a good healthy pond in which all of my other plants are thriving! I have had to open a Paypal Dispute that Lincolnshire Pond Plants have not had the common decency to respond to despite that I have updated the PayPal Case every other day or so with photographs of the Water Soldiers looking worse each day and one lost its poor excuse for leaves altogether. It has no doubt sunk to the bottom of the pond and is dead. They lied to me by email, stating that Water Soldiers often arrive in a state that may cause alarm, but that they recover once in the pond. It would have been nice had they been decent enough to responded to the Paypal Dispute and photographic evidence, and saved me some time waiting for the outcome! As Lincolnshire Pond Plants lied, refused to refund me, and have refused to engage in my Paypal Dispute, I copied this review onto their Facebook Page. - They don't like people sharing how they lie and treat their customers, scamming them with dead and dying plants, and have blocked me. Don't take a chance like others have done ignoring these reviews only to find out that they are true. Avoid Lincolnshire Pond Plants at All Costs.

I have read the other reviews on this site and cannot disagree more.
We ordered a root water lilly which didn't grow and I contacted them through Amazon. I have to say the speed and response from Sophie was fantastic and resolved the issue immediately.
Will definitely be using this company again in the future with that level of service. Sophie is a real asset to that company.

they don't mention that they use pesticides on the plants, killed 3 of my shrimp in my aquarium, I bought aquarium plants from their aquarium section assuming it'd be safe, no where is it mentioned they use pesticides

Extremely poor quality plant received which should have been a water iris. I e-mailed them but they just gave me advice about how to care for the plant - what plant ? There was only one very tiny little shoot coming out of the pot. All very negative unfortunately.