Total scam. Order jersey through "Lissi" which also goes by liwisi. Never received package. Sent 4 emails and absolutely no response. Filed fraud complaint with my bank, bbb, and ftc. So sad these so... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Easy to browse and make purchases. Items sold are of great quality and value. I will continue to make repeat purchases from Liwisi.
Great experience. Good quality clothing and so unique. They are trustworthy, What you see on their website is exactly what you get. This is important to me, since I do like surprises. Excellent cus... Ver mais
My husband sent me a link to Liwisi, so I've made a few purchases from here. Almost everything I bought from Liwisi was a success for me. The clothes fit really well, I get a lot of compliments, and I... Ver mais
A empresa respondeu
4,1
Muito Bom
323 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had an excellent experience with one of my orders was too small
I had an excellent experience with Liwisi’s customer service. They were responsive, flexible, and quickly provided a hassle-free credit option instead of a return. Their communication was prompt, and the process was smooth. Highly recommend!
31 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Haifeng, thank you very much for your support and we are honored that our service can be of help to you. We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Have a nice day!
Great items but needed to return some…
Great items but needed to return some due to sizing. They replied on the 2nd email but told them I wasn’t interested with their of 30% of the total amount of my returns and keep the items. Honestly, why would I keep the items that doesn’t fit me? Plus I’d loose more money than what they were offering. Never heard from them again. Sent multiple emails and never got any replies.
Very Disappointing!!!
2 de abril de 2025
Avaliação não solicitada
Resposta da Liwisi
4/14/2025 replied
Dear Pinky
We are sorry that our return policy did not fully meet your expectations and caused you dissatisfaction. We deeply apologize for this. We attach great importance to your feedback and will carefully organize and actively improve it, striving to provide you with better quality service. May I ask if it's convenient for you to provide us with the order number? This way, we can follow up and handle it more accurately. Of course, you can also contact us at any time via email, and we will be dedicated to serving you until the problem is satisfactorily resolved and you are satisfied.
Liwisi
Customer Service Team
They are very professional
They are very professional
Also show a lot of patience .
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi elena, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Stylish, good quality, helpful service
I have ordered from Liwisi about 4-5x by now. Their clothes are great quality with various trendy styles. Customer service is prompt and helpful. Size is quite true to fit, I would recommend Liwisi!
29 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Joyce, we are glad to receive your positive comment and feedback! Welcome to our website next time. Have a nice day!
Good customer service
Good customer service. Evelyn is so helpful to coordinate with the stuff change while it is out of stock.
1 de abril de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Hoi Ian Wong, thank you for your praise of our website. It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Welcome to our website next time. Have a nice day!
Liwisi is one of my favorite outfit for…
Liwisi is one of my favorite outfit for works.
1 de abril de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Tidarat, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!
Helpful when having problems with items.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Liwisi
Hi Sasitorn, thank you for your praise of our website and look forward to our next meeting. Have a nice day!
Lack of response to email
I wanted to add in my apartment number into the shipment address and emailed them under the name Lynn to add in this detail on 28th march.
Despite having a order confirmation and dispatch email being sent out, I did not receive a reply up till now.
28 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
3/31/2025 replied
Sorry for keeping you waiting.
We deeply apologize for not being able to respond to your message in a timely manner due to the surge in email volume during employee vacation. We sincerely apologize for this. Your email has been prioritized and replied to, please check it. Meanwhile, we sincerely appreciate your valuable feedback, which is crucial to us.
Liwisi
Customer Service Team
Liwisi is very helpful
Liwisi is very helpful, especially Evelyn, she is very understanding and she provided all the information and options that I need. I have purchased food that with size doesn’t suits me. I really appreciate that help n options that Evelyn offers. Thanks Evelyn.
20 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Caryn, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Good shopping experience
Good shopping experience.
The real products are as nice as shown in the website. Good quality. The sizes are measured accurately.
Nice service. A little bit slow product shipment but acceptable.
17 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Ara, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!
Prompt reply and service
I bought a jacket from Liwisi which I would like to request to return as the item looked different from the picture (the jacket had shimmers which I did not quite like). The Liwisi team replied to my email within 2 days and offered their assistance to me. Their prompt action amplified their professionalism in providing good services to their customers.
24 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Adia, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
Terrible customer service
Terrible customer service. My items didn't arrive. They didn't help anything. I wasted $70.
20 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
3/24/025 replied
Dear Mizuho
Unfortunately, despite providing you with detailed delivery photos and contact information on March 18th, you were unable to locate your package successfully. This undoubtedly caused inconvenience and disappointment to you, and we deeply understand and sincerely apologize for this.
At present, we have proactively contacted you and are committed to quickly and effectively resolving this issue to ensure that your rights are properly handled. Meanwhile, we sincerely appreciate your valuable suggestions, which are crucial for the continuous improvement of our services.
Liwisi
Customer Service Team
Resposta da Liwisi
Hi Nour, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!
I did not receive my order and could…
I did not receive my order and could not have the tracking number from them.They just ignored until I reported to my payment office.They tried to lie to customer and keep delay .I will never buy anything from this company anymore. I wish I could give no star to them.
6 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
3/17/2025 replied
Dear shuchun
We are deeply sorry to learn that your package did not arrive in your hands as scheduled, and we sincerely apologize for this. Normally, the transportation process takes about 2 weeks, but obviously this time it did not meet your expectations. In order to assist you more effectively in resolving the issue, may I ask if you could provide your order number? We promise to open a special processing channel for your case until you are satisfied with the outcome. Once again, we sincerely apologize for any inconvenience caused and thank you for your understanding and patience.
Customer Service Team
Liwisi
Good product, good service
I am happy with Liwisi service. I have ordered from Liwisi for more than 3 times. Always get what i ordered. Just one suggestion, if you can update customers the tracking number on their orders, it would help us less worrying. My first order took nearly a month of waiting. And i did not have any update on my order until it arrived. At that time, after 2 weeks placed the order, i did think that i had lost my money. Out of that, i have nothing to complain.
1 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Clara, thank you for your praise of our website. It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Welcome to our website next time. Have a nice day!
Great materials and Great Customer…
Great materials and Great Customer Services
I bought 2 dresses and 1 sweater. Clothes have good quality, and great customer services! When I needed to switch my size, they were able to help me out in a timely manner! I definitely recommend this store!
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Lily, thank you very much for your support and we are honored that our service can be of help to you. We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Have a nice day!
Resposta da Liwisi
Hi Loo, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!
I am glad with Liwisi service as the…
I am glad with Liwisi service as the team is very responsive to my queries. The team is very fast in their response when I checked upon with them on my out of stock and delayed items. I will continue to support Liwisi.
1 de março de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Sheral, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
The LIWISIE team is very responsive
The LIWISIE team is very responsive. After I filed in the complaint, they responded and track the shipment status swiftly. Appreciate their effort in the following up as the shipment has been safely received.
Another important point is their material quality is so super rich as well as the workmanship. Worth to invest in the purchase!!
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Karen, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
Unique design
chance upon this website on facebook, immediately love the design and place order. Unique design, will follow shop and order for more.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Liwisi
Hi Hung, thank you very much for your support. Your encouragement will keep us moving forward and constantly improving our service. Looking forward to our next meeting. Have a nice day!
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