Byron and Mason saved my apartment. Five stars. Byron and Mason came to fix two blocked and overflowing toilets caused by a clogged communal pipe. They spent over an hour checking the problem... Ver mais
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Veja o que dizem as avaliações
As per the title, absolutely amazing service from Josh Sharky. We called this morning regarding a reoccurring communal drain issue that seemed to flood with a foul odour. Josh arrived promptly and was... Ver mais
(Chris Indo) attended our apartment today 3/9/26 and he was an absolute pleasure. Professional, engaging and knowledgeable. Cleaned up after himself and ensured everything was flowing before he left.... Ver mais
Just wanted to thank Aaron from London Drainage Services for attending my property today on behalf of Southern Housing I had to log a call for my blocked toilet as I was unable to resolve the issu... Ver mais
Detalhes da empresa
Escrito pela empresa
London Drainage Facilities is a trusted, customer-focused drainage and plumbing company offering expert services across London and the South East. With over 17 years of experience in the industry, we specialize in providing reliable, fast, and cost-effective solutions to both domestic and commercial clients. Whether it’s an emergency drain clearance, pipe renewal, or a plumbing issue, we are on hand 24/7 to ensure your needs are met. Our team of highly trained engineers, equipped with state-of-the-art technology, work efficiently to provide first-time fixes for a wide range of drainage and plumbing problems. We take pride in offering transparent communication, ensuring that you’re always informed every step of the way. From initial call to project completion, our team is committed to delivering exceptional service with minimal disruption to your property. At London Drainage Facilities, we understand the importance of a swift response in emergencies, which is why we offer rapid call-out times and a comprehensive range of services, including drainage cleaning, CCTV surveys, pipe repairs, and more. No job is too big or small, and customer satisfaction is at the heart of everything we do.
Informações de contato
11 Hallsford Bridge Industrial Estate, Ongar Road, CM5 9RB, Ongar, Reino Unido
- 08006122179
- danny@london-drainage.com
- www.london-drainage.com
4,9
Excelente
398 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bryon was very polite and professional
Bryon was very polite and professional
Checked all areas for blockages very thorough 10/10
9 de fevereiro de 2026
Avaliação não solicitada
Great service
Great service, very efficient & Phillip Gorman has such great customer service!
6 de fevereiro de 2026
Avaliação não solicitada
My engineer was phillip gorman he…
My engineer was phillip gorman he arrived and unblocked my sink did an amazing job highly recommended
5 de fevereiro de 2026
Avaliação não solicitada
Amazing service
We had your engineer Philip Gotman attending today, super professional, completed the job with dedication to make sure all the drains were clear… thank you for the great service
4 de fevereiro de 2026
Avaliação não solicitada
Service was fast and quick
Service was fast and quick
Phillip was extremely friendly and provided fantastic service
3 de fevereiro de 2026
Avaliação não solicitada
Quick & efficient job.
Philip was very polite and courteous. He came with all the correct tools to carry out the job. Philip cleared the blockage in the bath, quickly and efficiently.
3 de fevereiro de 2026
Avaliação não solicitada
I’ve been experiencing recurring blockage
I’ve been experiencing recurring drainage blockages in my flat since moving in a few months ago, while waiting for a longer-term fix to be put in place.
Today the drains blocked again and Morgan Sindall sent an emergency engineer, Phil Gorman, who was excellent. He dealt with the immediate issue efficiently and took the time to follow up with his team about the status of the longer-term repair.
Really appreciated his professionalism and positive approach during what has been a frustrating/depressing ongoing situation.
2 de fevereiro de 2026
Avaliação não solicitada
A lovely guy called jack stains called…
A lovely guy called jack stains called to clear a blockage in my kitchen sink yesterday.Very friendly and professional.
30 de janeiro de 2026
Avaliação não solicitada
Freddie and Byron was very professional…
Freddie and Byron was very professional throughout and carried out the job excellently. They left the site all clean and tidy aswell.
31 de janeiro de 2026
Avaliação não solicitada
Excellent service
After 3 months of complaining to westminster repairs team i.e "morgan sindall" . Jack came today afyer hours emeegency and fixed the drainage issue i had for 3 minths. My kitchen would flooded for 3 months morgan sindall kept on blaming thames water. It took on man like jack to plunge out the drain and the water strayed going down. Brilliant job Jack. Thank you x
30 de janeiro de 2026
Avaliação não solicitada
Big thank you too Glenn from London…
Big thank you too Glenn from London Drainage. Lovely guy, explained what he was going to do, worked hard and got our upstairs toilet working again. Left the area tidy. Thank you
29 de janeiro de 2026
Avaliação não solicitada
Phillip Gorman was very helpful and…
Phillip Gorman was very helpful and polite. He was very respectful of my home and solved my problem as well as giving advice. Thanks again Phil!
29 de janeiro de 2026
Avaliação não solicitada
Byran was a top man
Our bathroom sink was blocked from years of build up from scale. Byran came round and fix everything up. Also gave some advice on maintenance to avoid this issue in future. Lovely customer service.
28 de janeiro de 2026
Avaliação não solicitada
Resposta da London Drainage Facilities
Thank you for your great review!
We’re pleased to hear that Bryan was able to resolve the long-standing blockage and get everything working properly again.
It’s also great to know he took the time to offer helpful maintenance advice to prevent future issues.
His customer service and care really reflect the standards we aim to deliver.
Thank you again for taking the time to share your experience.
Amazing service very considerate great…
Amazing service very considerate great communication would definitely recommend to anybody
22 de janeiro de 2026
Avaliação não solicitada
Resposta da London Drainage Facilities
Thank you for your great review!
We’re delighted to hear that you found our service considerate, with clear communication throughout.
Your recommendation means a lot to us — thank you for choosing London Drainage Facilities.
Philip gorman arrived to fix a leaking…
Philip gorman arrived to fix a leaking pipe, very professional and identified the problem fast. Quick nip to screw fix for parts and repaired the pipe.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da London Drainage Facilities
Thank you for your review!
We’re pleased to hear that Phillip Gorman arrived promptly, identified the issue quickly, and resolved the leaking pipe efficiently.
His professionalism and practical approach are exactly what we aim to deliver.
We’ll be sure to pass your feedback on to him — it’s very much appreciated.
Archie came and in after others had…
Archie came and in after others had failed and eliminated the fat burg that had formed over time despite expensive products bought to maintain the drain flow.
He was so very helpful and went over and above to help. Absolutely professional, fast and polite.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da London Drainage Facilities
Thank you so much for your great review.
We’re delighted to hear that Archie was able to resolve the issue after others hadn’t and remove the fatberg that had built up over time.
His willingness to go above and beyond, combined with his professionalism, speed, and polite manner, are exactly the standards we aim to deliver.
We’ll be sure to pass your kind feedback on to Archie — it will be very much appreciated.
Technician was very professional
Technician was very professional
21 de janeiro de 2026
Avaliação não solicitada
Resposta da London Drainage Facilities
Thank you for your review!
We’re pleased to hear that our technician was very professional.
Your feedback is greatly appreciated.
Outstanding engineers
Our bathtub and sink was blocked and nobody knew what it was (other plumbers). On arrival from london drainage facilities 2 engineers came. They are Josh Sharkey and Taylor. They were courteous, kind, friendly and professional. They unblocked within 30 mins and even went the extra and tightend my toilet seat. These guys were outstanding and we appreciate the high level of excellent service they provided, they were methodical and didnt waste anytime. If you ever get these guys i can assure you are in good hands, very polite and respectfull. I wish them all the best and thanks again guys!!!
21 de janeiro de 2026
Avaliação não solicitada
Resposta da London Drainage Facilities
Thank you so much for taking the time to leave such a detailed and positive review.
We’re delighted to hear that Josh Sharkey and Taylor were able to quickly resolve an issue that others hadn’t been able to identify, and that they did so with professionalism, courtesy, and care.
It’s great to know they not only cleared the blockage efficiently but also went the extra mile to help with additional details on site.
Their methodical approach, respect for your home, and friendly manner are exactly the standards we expect from our engineers.
We’ll be sure to pass your kind words on to both Josh and Taylor — they’ll really appreciate the recognition.
Thank you again for your trust and for choosing London Drainage Facilities.
Professional
The time response was quicker than I thought it was going to be the engineer Archie was very professional and did a 10 out of 10 job
21 de janeiro de 2026
Avaliação não solicitada
Resposta da London Drainage Facilities
Thank you for your great review!
We’re delighted to hear that our response time exceeded expectations and that Archie delivered a truly professional service.
A 10 out of 10 is fantastic feedback, and we’ll be sure to pass your kind words on to him — it will be very much appreciated.
Excellent Service …
Rob (England-in case there's another Rob) is efficient, professional and knowledgeable. Rob resolved my problem when another plumbing company couldnt. Rob explained the possible causes for my issue and also his plan of action. Rob is a very thorough worker. Rob is friendly and answered all of my questions. He also tidied my kitchen after he'd finished his work, I was impressed with his overall conduct and his excellent skill, knowledge and professionalism. Rob is an asset to London Drainage Facilities and I would highly recommend him and this company to anyone. I had full confidence that he would resolve my problem, which he did. 5 star service
21 de janeiro de 2026
Avaliação não solicitada
Resposta da London Drainage Facilities
Thank you so much for your outstanding 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear that Rob England was able to resolve an issue that others couldn’t and that his thorough, knowledgeable, and professional approach gave you confidence from start to finish.
Rob’s clear explanations, methodical plan of action, and care in leaving your kitchen clean and tidy are exactly the standards we pride ourselves on.
Your comments about his conduct and skill mean a great deal, and we’ll be sure to pass this feedback on to him — he’ll be incredibly proud to read it.
Thank you again for your recommendation and for choosing London Drainage Facilities.
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