lookah.com Avaliações 

I absolutely love this company. Their customer service is top tier! I have multiple devices and if i have had an issue they have resolved it quickly. I own a seahorse pro, a seahorse pro plus, the octopus, and now a mini dragon egg. If you are searching for a Puffco but that price tag is extremely too high...? Get the unicorn. I don't have one but have tried both devices and the unicorn is just as comparable but so much more affordable. Plus the coil bucket options are awesome, they really can elevate the experience. I suggest this option ANY time i hear someone talk about a Puffco. Lookah is just the way to go when it comes to dabbing instruments.

The customer service is always 5 stars. But there is room for improvement on product quality control. Would rate higher otherwise.

Lookah support was able to help me fix my problem and replace my device. They responded within a day and made the process effortless.

First and last time ordering, did not get all of my order.

I highly recommend because of their customer service and care. I received my Lookah Ice Cream Vaporizer and notice that the battery was only lasting about 15 minutes.
I reached out via email to customer service thinking I might be wasting my time. Because once companies on the web get your money, they are gone. They never respond to issues. (My experience)
Well, not the folks at Lookah!!! They reached out to me almost immediately! They didn’t give me the run around. We correspond a couple of times via email without delay. I provided the couple of bits of information that they needed and then BAM! My new Lookah was on the way. It arrived quickly and works just fine. I am a Lookah loyal customer now and am already recommending them to friends. Thank you Lookah for your outstanding service. I’ll be back!

Unique and innovative design. While my product was discontinued, they helped me get a replacement under warranty. Thanks!

Wow Probably one of the best Warranty/Replacement Policy’s in the whole Vape industry. Hats off to you Lookah Thankyou

Product works very well and lookah completely and promptly stands by their device if anything needs attention.l will recommend it to anyone.

best Vape company handsdown they standby there warranty process and they make it super easy!!!

Great customer service.Great help great devices.They always like helping you with products and always are true on there words best company around

I bought a dragon egg in May for vacation and it quit working and I got a hold of lookah and there sending me a new one so I wanna say thank you so much

I found lookah back in 2021 and haven't looked back since. I've tried many different devices but the seahorse pro is unmatched. Super easy to use the taste is great everytime and very easy to clean i even soak the tips in rubbing alcohol they usually last me thru an oz or more of whatever im dabbing at them moment. Bottom line best electric nector collector out there make sure you buy from them or a respected dispensary amazon has fakes sometimes. lookah has unmatched customer service and products.

I’ve owned three Lookah devices (including the Seahorse and Python), and all of them performed poorly. The Seahorse battery drains quickly even when turned off properly, and the Python did not function correctly at all. I went through two units that both failed to hit and wasted my product. Customer support response time was also very slow. Overall, the quality does not match the outrageous price tag , and I would not recommend these products.

I bought a swordfish and had a problem with it not long after purchase, but the company communicated with me and immediately sent a replacement. I had a very positive experience with this company and would recommend them and their products, which they stand behind.

I have the Bear battery and the seahorse dab pen, both have been excellent products that work exactly as they describe. My bear battery quit working suddenly within the 3 year warranty and they promptly replaced it without a ton of hassle. Nothing crazy here just a company getting the basics right delivering a solid product and great customer service.

When my octopus Lookah quit, they responded quickly, walked me through the process, and after I showed what was going on, they sent a replacement! Very helpful and communicative, answered all my questions and were very personable. Customer service was definitely 5 stars worthy.

One of the e rigs I got was a lemon which was a bummer but they shipped out a replacement quickly and customer service was great.

Contacted them about a problem I had with one of their products. They responded quickly, and resolved my issue satisfactorily.

Honestly the best customer service I’ve ever experienced. I emailed them my issue, they emailed me back within 20 minutes and that continued up until they resolved it in a timely fashion. Will definitely buy from them again.