The person that delivered my purchase was brilliant. I had just nipped round to my neighbours, he called me instead of just driving off. He carried my purchase to where i wanted it to go. Such a pl... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Absolutely amazing delivery driver! Delivered new front door (no stairs involved though) to where it needed to go. Delighted with his cheery, helpful attitude, unlike a Deanta door delivery driver... Ver mais
A empresa respondeu
terrible service . showed up 4 hours later than scheduled, then the handles weren't even loaded onto the van on the morning so my delivery is pointless and i cannot fit the doors without the hinges an... Ver mais
A empresa respondeu
Perfect! I personally had a tight schedule but delivery arrived “an hour ahead” of my crazy day, and very kind driver. I am sooo appreciative (even on scheduled time would have been great)! Custome... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Portas
- também em
- Armazém de Portas
- Designer de interiores
- Fabricante de Portas
- Loja de Portas
- Porta interna
Escrito pela empresa
With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.
Informações de contato
Midland Road, LS10 2RJ, Leeds, Reino Unido
- 0113 271 5151
- sales@lpddoors.co.uk
- www.lpddoors.co.uk
4,4
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good service in time and very…
Very good service in time and very friendly driver
29 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good Morning Laura,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business. My apologies for the late response.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Excellent service
Excellent service. Delivered on time.
Your driver was very helpful and careful with our order.
Thank you.
16 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Delivery driver pleasant and helpful-…
Delivery driver pleasant and helpful- thanks
16 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Hassle free and excellent delivery
Delivery driver was excellent.
Product is perfect.
I’m very happy
12 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good Morning Mark,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business. My apologies for the late response.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Driver couldn’t find address so went…
Driver couldn’t find address so went out in the rain with a one year old, to help him into where my house is located
Said hi and I also said it’s hard to find, not a word from him just miserable face and not even a thank you from him seems me and the child were soaking wet so not good experience today
11 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good afternoon Paula,
Thanks you for your feedback, I am sorry your experience was not as intended, I have forwarded your comments onto the team who processed your order and delviery.
Thank you
LPD Doors
Excellent customer service and…
Excellent customer service and faultless communication. Very happy
8 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Anita,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Avoid this company
No phone contact but Dave’s doors say they are accessible for advice
Tried their online chat -sat for 21 mins waiting for any reply -gave up
My email did get response when I chase my order -merely saying I was 4 days into my order …
My order arrived on 7th day -but all the ironmongery was missing !
So far no reply to my email chasing it
AVOID THIS COMPANY
4 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Ann,
Thank you for your message, I am sorry to hear your LPD experience has not been as expected, We do not have an online chat service so am guessing you are referring to Dave's Doors system. My suggestion would be to go back to your chosen stockist to ask for an update or explanation and if they want to in turn follow the relevant communication channels would be happy to review for them.
Thank you
Kind regards
LPD Doors
Arrived early as estimated time
Arrived early as estimated time, polite and courteous. Very good, thank you .
4 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Janice,
Thank you for your kind words, please accept my sincerest of apologies for the late response.
I will ensure your feedback is passed on through our business, please take care and do think of LPD in the future for your next project.
Kind Regards
LPD Doors
I've just fitted a second LPD 2XG…
I've just fitted a second LPD 2XG exterior hemlock door, after the first one arrived with the veneer lifting on arrival and had to be replaced.
When I received the second one I was very careful to follow instructions for fitting, and gave all surfaces several coats of paint before fitting. That include all faces, all edges, top and bottom, all rebates, and the mortice for the lock.
I hung the door yesterday. It rained overnight and today the (wafer thin) veneer has lifted in several places. The door will have to be thrown out, it's no good to anyone. I'll now have to purchase a replacement, definitely not an LPD door, rehang, fit the lock and glazing again, then repaint. A lot of time and expense.
I've been a carpenter for over 30 years, and in my opinion these doors are not fit for purpose.
Thank you for your response. My name is Dave, not Bev. I have contacted my supplier but have not had a response yet. I can provide photos if needed, or you can send someone to inspect the door. I've sent you more information as requested. You've asked for a reference number. Do you want a reference from me, or am I supposed to give you an existing reference. If so, you haven't provided one.
Hi,
I've just seen your second response. The doors were ordered through Wenban Smith in Worthing. It took over two weeks to get the first faulty door replaced, so anything you can do to speed up the process would be appreciated. Please note, I don't want another one of these doors, as I don't think they are suitable for exterior use.
***Update 10th June: I have already contacted Wenban Smith, that was over a week ago. I have had some difficulty getting a reply from them. They now claim to have raised the issue with you, but say they have not had a response. The record in April must show details from the first faulty door. It seems to be very difficult to make any progress with this.
2 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Bev,
Thank you for your feedback and comments, please accept my apologies that your experience was not to our usual standard.
You will note I have requested a little more information to help us review further. Have you also reported and notified your chosen stockist as your first point of call, we would be happy to review as a case file?
**Update** Hello Dave, sorry for the typo earlier. I would be more than happy to review the case file, the procedure would be to report initially through your chosen stockist as your contract of sale is held with them. In turn they are able to log as a concern with customer services, they will have the references we require.
Thank you for taking the time to respond, I'll keep a check out for their email, by chance who did you order through?
**Update** Morning Dave, I can see a ticket raised from the store mentioned above but our last communication with then was back in April, if you are have further issues please report to the store store and ask them to raise an continual issue with LPD, we happily take a look.
Thank you
Thank you
LPD Doors
Ged is a fab delivery driver!
My delivery drivers on BOTH occasions were fabulous. I already wrote about my first one being super, so I’ll now write about the second delivery, which was made by Ged, who was a very polite, professional and friendly person, he is an absolute credit to your company. I was sad that the driver on both occasions had to manage such heavy solid oak doors all on their own on each occasion, these doors are much too heavy for one person so I thought this should have been planned as a two-person delivery. Ged did you proud though, what a lovely driver. He even called me by my name which was a lovely touch, and he was very thoughtful and kind. Thank you.
29 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Anoushka,
Thank you for your fabulous 5* review of your LPD experience, we fully appreciate you taking the time to comment. I will ensure your feedback is noted within our business and your comments passed onto Ged 🙂.
Please do think of us for your next project, take care and have a lovely day.
Kind Regards
LPD Doors
Great doors
Great price and very high quality. Driver was very pleasant and helpful and arrived on time given. Highly recommend this company.
1 de junho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Albert,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Extremely disappointing
Extremely disappointing. My joiner recommended LPD doors and we purchased 10 doors for our renovation. EVERY SINGLE DOOR was full of sticky tape residue which was a nightmare for our decorator to try and remove prior to using a clear osmo oil resulting in the doors not being perfect.
I certainly don’t recommend and I certainly won’t use again.
We didn’t have time due to the knock on effect of other work being carried out on an already tight schedule to even try and take the matter up with LPD via our local stockist.
30 de abril de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good Afternoon Bev,
Please accept my apologies for the late reply, but thank you for your feedback and comments,
You will note I have requested a little more information to help us review further. Have you also reported and notified your chosen stockist as your first point of call?
**Update** Thank you for your reply. I am sorry we were unable to assist in this case due ti the time constraints.
Thank you
LPD Doors
Great delivery and a nice person who…
Great delivery and a nice person who delivered it but wicks sent the wrong door so 5 stars 🌟 🌟🌟🌟🌟 from the man who delivered it but 🌟 1 from wicks
25 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good afternoon Daniel,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business. My apologies for the late response.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Ordering and delivery great
The ordering process was easy and slick. The delivery was great. The driver unloaded and carried the doors I'd ordered to my preferred storage lication. Superb.
21 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good afternoon Alan,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business. My apologies for the late response.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Gentleman was excellent
Gentleman was excellent, very nice and put the door in the garage for me. Hassle free delivery
21 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good afternoon Holly,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business. My apologies for the late response.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Excellent communication & service
Excellent communication both by message and phone call, very friendly and helpful driver, handled my door with care, very happy 😊
15 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Our delivery driver was very prompt and…
Our delivery driver was very prompt and very polite.
15 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Perfect and in time
Perfect service all on time and very professional
13 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Dave,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Good quality product great up to date…
Good quality product great up to date info on delivery. Delivered as stated and personnel who delivered item was very helpfull. Could not ask for more better service.
12 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Great delivery of door ,kept up by text…
Great delivery of door ,kept up by text as to where the delivery was, also a great well made door ,
12 de maio de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Paul,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
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