I was dealing with Elli, during this whole process I was kept informed every step of the way. The customer portal is very good and is easy to use, you can look and sign documents upload photo and any... Ver mais
A empresa respondeu
Bristol House, 40 – 56 Victoria Street, BS1 6BY Bristol, Redcliffe, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I was dealing with Elli, during this whole process I was kept informed every step of the way. The customer portal is very good and is easy to use, you can look and sign documents upload photo and any... Ver mais
A empresa respondeu
Emilie Macey was the second person to deal with our case at Lyons Davidson and has guided us at every step since the accident in November 2024. Emilie is a good communicator and kept us up to date w... Ver mais
A empresa respondeu
Our ref: 01620996/00000001/LSC/GR05Kit Tapscott 26.8.50 Lyons Davidson are handling a claim for me, after an articulated lorry smashed into my car, on 27th February 2025. I am now on my 4th case... Ver mais
A empresa respondeu
It was a great customer service. The case worker Georgina Evan’s worked towards my case preparation although it was too short case review in timing. She could made it on time for the court hearing and... Ver mais
A empresa respondeu
We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.
Bristol House, 40 – 56 Victoria Street, BS1 6BY, Bristol, Redcliffe, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lyons Davidson Solicitors proved to be experts in preparing a court hearing following a Road Traffic Collision (RTC) for which I was not blameworthy. From onset my point of contact was an Elizabeth Wardlow who not only kept me updated, but more importantly provided sound and impartial advice. I would not hesitate to recommend her services to anyone in a similar position to myself.

Resposta da Lyons Davidson Solicitors - Bristol
Received a threatening, demanding letter telling me they want £2000 in 7 days or I'm being taken to court, the inadequate operative who was named on the letterhead was on holiday when I tried to contact him/her/it. My insurance company had already actioned the payment 2 days earlier, the over zealous Lyons Davidson communication caused me
stress, upset and sleepless nights. I wonder if they realise what distress they cause by sending innocent people demanding, threatening, untrue letters.😡

Resposta da Lyons Davidson Solicitors - Bristol
I was invited to provide further information that might affect the prospects of my case. I responded promptly and was explicitly told my comments were under review and that I would receive further advice.
No follow-up ever came. Months later, my file was closed without any response to my questions or explanation.
Regardless of the legal merits, this fell well below a reasonable standard of communication and client care.

Resposta da Lyons Davidson Solicitors - Bristol
Overall experience and communication level provided by Tyrell Blake who took an effort even though our communication was via emails explained step by step what his argument was, that I didn't have any cause to question his decisions.

Resposta da Lyons Davidson Solicitors - Bristol
the staff I dealt with AndyVraitch was very good in communications and general dealing with me.

Resposta da Lyons Davidson Solicitors - Bristol
Very helpful and easy to use website. Whole process was handled very professionally.

Resposta da Lyons Davidson Solicitors - Bristol
I cannot thank Kerry Smitheram and the team at Lyons Davidson enough for the way my case was handled from start to finish.
From the very first conversation, Kerry was approachable, clear, and genuinely supportive. She took the time to explain every step of the process in plain English, was always happy to answer questions, and made what could have been a very stressful situation feel manageable and well controlled.
Communication was excellent throughout — I always felt informed, listened to, and reassured. Kerry combined professionalism with real empathy, which made a huge difference during a difficult period.
I felt confident that my case was in very safe hands, and I’m grateful for the hard work, care, and integrity shown throughout. I would have no hesitation in recommending Kerry and Lyons Davidson to anyone needing legal support.
Thank you again for everything.

Resposta da Lyons Davidson Solicitors - Bristol
Jon really listened to my issues, never felt I needed to rush myself and he looked through all paperwork. He was honest with my position.

Resposta da Lyons Davidson Solicitors - Bristol
10/10 service! Sana was the best, from the minute she handled the case to the end. She was so detailed, thorough and communicative throughout the whole process. I couldn’t recommend anyone more.

Resposta da Lyons Davidson Solicitors - Bristol
hi, my case handler was monika, i was rather nervous from the start of my claim as i have absolutely no computer skills and have no wifi in my house.
Not understanding a thing regarding legal disputes i totally relied on monika to guide me through each stage of my claim, and she often took the trouble to explain in more detail if i was not understanding properly, monika listened carefully to all of my questions and explained to me in simple easy to understand terms what my main chances were of securing a satisfactory outcome regarding my legal claim, basically monika held my hand and guided me through the whole process from start to finish, kindest regards and thanks to monika

Resposta da Lyons Davidson Solicitors - Bristol
Left us in the lurch! Lyons were contacted on the 9th of December to assist us in a legal matter for our court case on the 19th of January 2026. Told us 1 working day before that they wouldn't represent us and left us to represent ourselves subsequently we lost the court case due to not being legally trained. As you can imagine we are massively out of pocket and this could have been dealt with properly and we could potentially have won the case if we had had proper representation. So far their only comment is to offer us £50 compensation which is verging on insulting due to their negligence

Resposta da Lyons Davidson Solicitors - Bristol
Having been involved in a serious car accident I was advised to seek support and guidance by my insurance company through Lyon’s Davidson Solicitors. Throughout the whole experience I have been made to feel at the centre of the process This has helped me to overcome my anxieties associated with having to relive the incident. My contact Christopher Kemp throughout was responsive, efficient and understanding .Timelines were set out simply and clearly with my options explained carefully. Overall I was able to course a journey which ultimately concluded what for me has been a very stressful and unpleasant experience with an acceptable closure which has helped me immensely Overall as someone sceptical of the process at the beginning I have been pleasantly surprised how supportive and efficient it was, although it did take a long time to reach its conclusion . Thank you to all at the company but in particular Christopher Kemp for his diligence , patience and efficiency

Resposta da Lyons Davidson Solicitors - Bristol
They have customer portal but they dont actively use. so me a a claimant don know what to do next. no updates for the last 2 months. messages are being ignored. gathering evidence was already complete and yet the portal has no update and its stuck on that status for 2 months

Resposta da Lyons Davidson Solicitors - Bristol
I can't thank Lyons Davidson enough for their hard work and persistence in dealing with my case. I would like to personally thank Tia Parmenter for her hard work, especially at the start and overcoming delays. She was always available to answer any questions and queries, no matter how trivial.

Resposta da Lyons Davidson Solicitors - Bristol
The Para Legal Agent Elizabeth Wardlow for Lyons Davidson was excellent from the moment she took over my case. She explained matters to me in an easily understandable way and took care of everything in my case of damages following a road traffic collision. The other side's defendants law firm, having admitting full liability then proceeded to drag the case out up to two days before a Court Hearing. Elizabeth was having none of it and secured their agreement to settle my claim in full.
Thank you so much Elizabeth!

Resposta da Lyons Davidson Solicitors - Bristol
I can’t recommend Kerry Smitheram at LYONS DAVIDSON highly enough. Kerry was extremely thorough and considerate throughout my accident compensation claim, and she always made sure I understood my options so I could make an informed decision.
Communication was excellent — clear, well structured, and grounded. Kerry kept me updated, replied promptly, explained legal terminology and next steps in plain language, and followed up proactively with all relevant parties. Communication is key, and this made a huge difference when you receive it consistently.
Negotiations can be stressful, especially for someone like me who isn’t comfortable with that process, but Kerry had a realistic and strategic approach and I felt she genuinely worked in my best interest. The final outcome was more than expected, and I want to thank Kerry for her knowledge and professionalism in making this happen. Thank you, Kerry!
It is also worth mentioning that my case involved a handover (my previous solicitor left the firm), and Kerry took over seamlessly. She read the full history and arranged a very thorough 1.5 hour call to confirm the details, understand what was important to me, explain the options, agree next steps, and then followed through on everything.
The process overall does take time (as these cases do), but I felt supported throughout. Before switching to LYONS DAVIDSON, I had made the mistake of signing with another firm (NAL), and the difference in service was huge. Because of Kerry, LYONS DAVIDSON will be my first choice in the future. Highly recommended.

Resposta da Lyons Davidson Solicitors - Bristol
I have no idea where to start, my case handler Sophie Miller has been nothing short but outstanding for the entire duration of my claim. She has constantly kept me updated, there was never a point where I felt in the dark, she was open and honest about the whole claim process and where in her professional opinion where she thought the claim was going to go. If I ever had any questions, I could email Sophie and she would reply to me usually within either the same day or at max a few days later. She always picked up her phone if I ever called and always made time to speak to me about me questions regardless of the fact she was likey very busy. She has worked tirelessly on my specific claim, arranging medical assessments, and liaising with third party companies for evidence, once she received the evidence she requested she always would phone me or send me a copy of documents so I knew where the case was progressing and what she had. My case went on for just short of two years, the fees that have been charged by Sophie for her time are extremely fair, and the sum of money that she had obtained for my successful claim is going to be a massive help to me. Words fail me for how thankful I am to Sophie and her colleague Oliver who have acted for me on this claim, and I would highly recommend her and this company to anybody who is looking to go through this process. To Sophie, I thank you and you are an absolute credit to your company.

Resposta da Lyons Davidson Solicitors - Bristol
Kimberley was patient, helpful, supportive especially important as claiming for my elderly parent who could be difficult to understand on the phone at times.

Resposta da Lyons Davidson Solicitors - Bristol
We dealt with Mr Davis.
Very efficient and responsive which is unusual for solicitors and professional all round with a personable touch

Resposta da Lyons Davidson Solicitors - Bristol
Very prompt on a short notice Redundancy claim

Resposta da Lyons Davidson Solicitors - Bristol
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.