A property developer installed fencing and gates across an access road. My deeds state the unmade road is to be used for all purposes at all times. Lyons Davidson took on the case and the end resul... Ver mais
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Veja o que dizem as avaliações
Our ref: 01620996/00000001/LSC/GR05Kit Tapscott 26.8.50 Lyons Davidson are handling a claim for me, after an articulated lorry smashed into my car, on 27th February 2025. I am now on my 4th case... Ver mais
A empresa respondeu
I was dealing with Elli, during this whole process I was kept informed every step of the way. The customer portal is very good and is easy to use, you can look and sign documents upload photo and any... Ver mais
A empresa respondeu
Emilie Macey was the second person to deal with our case at Lyons Davidson and has guided us at every step since the accident in November 2024. Emilie is a good communicator and kept us up to date w... Ver mais
A empresa respondeu
Detalhes da empresa
- Escritório de Advocacia
- Advogado de seguros
- Advogado
- Serviços de advocacia
- Advogado de lesões corporais
- Advogado imobiliário
Escrito pela empresa
We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.
Informações de contato
43 Queen Square,, BS1 4QP, Bristol, Reino Unido
- 0344 251 0070
- enquiries@lyonsdavidson.co.uk
- www.lyonsdavidson.co.uk
4,2
Muito Bom
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful
Letitia was very helpful, walking me through what was required and the likely outcomes.
12 de junho de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi AJ,
Thank you for taking the time to leave us a positive review. We’re delighted to hear that Letitia was helpful and guided you clearly through what was required and the likely outcomes.
We’ll be sure to pass your kind feedback on to Letitia.
Kind regards,
Lyons Davidson
Not Great
Panel law firm instructed by my legal expenses insurer but honestly the worst law firm I have ever dealt with. Poor case management, lie about work completed, do not come back to you when they say they will (if at all) but it's ok as long as you are within the limitation period according to then! Would not recommend.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Good afternoon
We are sorry that you are unhappy with the service received. A member of our Customer Services and Compliance Department has already contacted you. Kind regards Lyons Davidson
We used LD for a personal injury claim
We used LD for a personal injury claim, and our caseworker, Shelley, was both efficient and helpful when dealing with our enquiries and assembling the evidence for our claim.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi alfabarry,
Thank you for taking the time to leave us a positive review. We’re pleased to hear that Shelley was efficient and helpful throughout your personal injury claim, particularly when responding to your enquiries and gathering the necessary evidence.
We’ll be sure to pass your kind feedback on to Shelley.
Kind regards,
Lyons Davidson
Lyons Davidson experience
Very prompt contact to discuss our case and followed up with progress report throughout.
The entire service and conclusion was completely satisfactory.
25 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Mrs Cox,
Thank you for taking the time to leave us a positive review. We’re pleased to hear that you were kept updated throughout your case and that you were satisfied with both the service and the outcome.
We really appreciate your kind feedback.
Kind regards,
Lyons Davidson
Probably the most useless company I…
Probably the most useless company I have ever dealt with, incompetent, hard to get hold of, portal never works if I can get in you can rarely open the documents. handlers keep changing and response (if any!) takes forever. I looked up reviews elsewhere and score was one out of five, and all reporting same issues.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Dear Colin W,
We are sorry you have had issues using our customer portal. Your file has been noted that you no longer wish to use this. We appreciate that customers would prefer to have one case handler throughout but unfortunately this is not always possible. We note you have however recently spoken with your case handler regarding the next steps.
Kind regards
Lyons Davidson
Shannon Fairhurst dealt with my claim…
Shannon Fairhurst dealt with my claim diligently, professionally and was kind, informative and supportive throughout. She was very clear in her explanations of what to expect and pursued my claim with tenacity and attention to detail. I felt very well supported throughout the process and reached a successful conclusion within about a year after the road traffic collision. I couldn’t recommend more highly. Thank you Shannon!
4 de setembro de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Robert,
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that Shannon provided professional, informative and supportive guidance throughout your claim, and that you felt well supported during the process.
It’s wonderful to hear that your claim reached a successful conclusion. We’ll be sure to pass your kind words on to Shannon.
Thank you again for your recommendation.
Kind regards,
Lyons Davidson
Great service received
Great service received. Easy to communicate and straight forward process. Would recommend.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Laura,
Thank you for your wonderful review! We're so pleased to hear you found the process straightforward and easy to communicate through.
Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
Kind regards,
Lyons Davidson
Traffic accident
We have been dealt with compassion and understanding. Always professional and good advice givenb
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Keith,
Thank you for sharing your experience. It’s lovely to hear that you felt supported with compassion and understanding, while also receiving professional advice throughout your claim.
We’re pleased that you felt well looked after, and we’ll be sure to share your kind feedback with the team.
Kind Regards,
Lyons Davidson
I was referred to this law firm by my…
I was referred to this law firm by my home insurance legal aid policy, apparently my case didn't meet the legal assistance policy criteria, but would be more than happy to represent me if I paid them £12k.
8 de julho de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Good afternoon
Good afternoon
While I appreciate that it is disappointing that we were unable to assist you I am satisfied that the reason for this was explained to you i.e. the claim that you wish to bring does not satisfy the policy conditions and as a result your legal expense insurer will not provide funding to pursue the matter.
Turning to our estimate for representing you on a privately paying basis I am satisfied that while we provided you with an estimate for our fees, we did also explain that based on our assessment we would NOT recommend that you instructed us on a private basis.
Kind regards, Lyons Davidson
Excellent Support and Professional Service from Tia Parmenter - Senior Paralegal from Lyons Davidson Solicitors
I would like to express my sincere appreciation to Tia Parmenter, Senior Paralegal, for the excellent support provided throughout my claim. Tia was consistently professional, knowledgeable and approachable. Tia kept me informed, responded promptly to my queries and explained each stage of the process clearly. I felt that my case was handled with genuine care and attention. I am very pleased with the successful settlement and would highly recommend Tia and Lyons Davidson Solicitors.
2 de setembro de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Pratik,
Thank you for taking the time to share such thoughtful feedback about your experience with Tia. It’s great to hear that her professionalism, knowledge and approachable manner helped you feel supported throughout your claim.
We’re particularly pleased that Tia kept you informed, explained each stage clearly and provided the care and attention you needed. It’s wonderful to know that you were happy with the outcome, and we’ll be sure to pass your kind comments on to Tia.
Kind Regards,
Lyons Davidson
Poor Customer Experience
The responses from this company are poor and that's being polite! They have now "upgraded" their website and its been down ever since.
In my experience, this company seems to have just given up at the first hurdle when handling a personal injury claim through a no fault accident. Providing evidence as requested seems to be pointless, no feedback or acknowledgment of the documents - if I could chose another company, I would!
2 de setembro de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Dear Andy M,
Thank you for your review. We are sorry you are disappointed with the service being provided. The file shows that you have recently had contact from your case handler regarding the next steps, and it is not the case that we have given up at the first hurdle.
You say that if you could choose another company you would. A client always has the right to instruct whichever firm they wish.
Kind regards
Lyons Davidson
Exceptional service from Monika and the…
Exceptional service from Monika and the team
We have had the pleasure of dealing with Monika Wieczorek at Lyons Davidson over an extended period and genuinely cannot recommend her highly enough.
Monika is exceptionally knowledgeable, thorough and professional, with excellent judgment. She has an ability to cut through a lot of information, identify what really matters and give clear, practical advice. She is measured and sensible in her approach, but equally firm when she needs to be and is not afraid to stand her ground for her clients. You really feel that you have someone in your corner who knows exactly what she is doing.
What makes Monika particularly special is that she combines that professional strength with genuine kindness and patience. She takes the time to listen, explains things clearly and genuinely cares about the people she is helping. Throughout a difficult and stressful period, we have always felt that we were in very safe hands with her.
We would also particularly like to thank Karen for her support and oversight throughout. Knowing that she has been there alongside Monika has given us an additional level of confidence and has been greatly appreciated.
We have been extremely impressed by the care, professionalism and commitment shown by both of them. Monika is an absolute credit to Lyons Davidson, and we are incredibly grateful for everything she has done, and continues to do, for us.
We would recommend Monika and the team without hesitation.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi there,
It’s wonderful to hear such detailed feedback about Monika and Karen. We’re particularly pleased that their knowledge, sound judgement and clear, practical advice gave you confidence and reassurance throughout what sounds like a challenging period.
It’s also lovely to hear that Monika’s kindness and patience complemented her professional approach, and that Karen’s support provided an additional level of confidence. Thank you for taking the time to recognise their commitment and for recommending them so highly.
We’ll be sure to share your kind words with Monika, Karen and the wider team.
Kind Regards,
Lyons Davidson
Highly Professional and Reassuring Service
Monika Wieczorek provided clear, calm, and highly professional support throughout my neighbour dispute. She acted quickly, communicated beautifully, and achieved a full legal resolution that protects my home. I’m very grateful for her help.
29 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Mô Souza,
It’s wonderful to hear that Monika provided such clear, calm and professional support throughout your neighbour dispute. We’re pleased that her prompt approach and excellent communication helped you achieve a positive resolution that protects your home.
Thank you for taking the time to share your experience and recognise Monika’s efforts. We’ll be sure to pass your kind words on to her.
Kind Regards,
Lyons Davidson
Excellent service
Excellent service, commitment and outcome delivered via Candela Gilfillan-Valle. Always stayed in touch and kept me updated , advising accordingly, thankyou Candela for a great result.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Andrew,
It’s fantastic to hear that Candela provided such a high standard of service and remained committed to your claim throughout. We’re pleased that her regular communication and advice helped keep you informed and contributed to such a positive outcome.
Thank you for taking the time to recognise Candela’s hard work and for sharing your feedback.
Kind Regards,
Lyons Davidson
I cannot recommend Lauren Martin…
I cannot recommend Lauren Martin enough. From our very first talk, Lauren made me feel safe and heard. She was always kind, patient, and very nice. She answered all my questions quickly. I never had to guess what was happening with my case because she kept me updated every step of the way. Thank you for making the process bearable.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Claire,
It’s wonderful to hear that Lauren made you feel safe, heard and supported from the very beginning. We’re pleased that her kindness, patience and clear communication helped make the process more manageable, while ensuring you were kept informed at every stage.
Thank you for taking the time to share such lovely feedback about Lauren. We’ll be sure to pass your kind words on to her.
Kind Regards,
Lyons Davidson
Brilliant!
Brilliant!
Professional, smooth comunication, friendly approach.
26 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Roberta,
It’s great to hear that you received a professional service with smooth communication and a friendly approach.
Thank you for taking the time to share your feedback. We really appreciate it.
Kind Regards,
Lyons Davidson
Great service from start to finish
We wanted Wills turned around quickly before we went on holiday and Ioana was fantastic and managed to do this for us. Ioana was quick to respond to any communication listened to what we wanted and explained the whole process to us and made the whole thing incredibly straightforward and easy.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Rachael,
It’s great to hear that Ioana was able to turn around your Wills so quickly, especially with your holiday approaching. We’re pleased that she listened carefully to what you wanted, responded promptly and made the whole process straightforward and easy to understand.
Thank you for taking the time to share your experience and recognise Ioana’s excellent service. We’ll be sure to pass your kind feedback on to her.
Kind Regards,
Lyons Davidson
Lyons Davidson Solicitor Ms Sophie Kimbrey
Lyons Davidson Solicitor Ms. Sophie Kimbrey has helped me regarding an incident. She is very professional and efficient i.e. no time wasting and well explained all steps and dealt with any queries pretty quickly. She is also very friendly and polite and professional. I would recommend to use Lyons Davidson and if possible ask for Ms. Sophie Kimbrey.
25 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Sheikh Ahmed,
It’s great to hear that Sophie provided such a professional and efficient service throughout your matter. We’re pleased that she kept you informed, dealt with your queries promptly and made the process easy to understand.
Thank you for your recommendation and for taking the time to highlight Sophie’s friendly and professional approach. We’ll be sure to pass your kind feedback on to her.
Kind Regards,
Lyons Davidson
Hannah Daniels made for me
Hannah Daniels made for me. She always made time to explain everything to me even when I was a little frustrated with what was going on.
I was always kept well informed, with a well balanced view.
1 de julho de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Hi Colin,
It’s great to hear that Hannah’s patience and clear communication made such a positive difference to your experience. We’re pleased that she took the time to explain things thoroughly and provide a balanced perspective, even when you were feeling frustrated.
Thank you for recognising Hannah’s support and for taking the time to share your feedback. We’ll be sure to pass your kind comments on to her.
Kind Regards,
Lyons Davidson
If only I’d bothered to read the reviews first
Update: Communication has completely stalled. Despite sending four messages over a 28-day period, I have received no response from my claims handler or any other person I have emailed. This directly contradicts the commitment displayed on their portal to respond within 5 working days. /
If only I’d bothered to read the reviews first! But no, silly me—I trusted my home insurer, who generously pointed me in the direction of this absolute powerhouse of incompetence.
I’m now blissfully stuck with a company whose customer service skills are a pure myth. Their "state-of-the-art" customer portal is essentially a black hole where messages go to die, and trying to reach my assigned Claims Agent directly is a fantastic exercise in speaking to brick walls.
Do I have a clue what’s happening with my claim? Has anyone even opened the file? Is it being processed, or was it thrown directly into a shredder? Who knows! The suspense is truly thrilling.
If you're thinking of using them, by all means, think twice, think three times, and then do literally anything else with your life
24 de agosto de 2026
Avaliação não solicitada
Resposta da Lyons Davidson Solicitors
Dear Richard
Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.
Kind regards
Lyons Davidson
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