We ordered Malpas' £99 steak bundle as advertised on Facebook: ten fillets, ten ribeyes and a (giant!) tomahawk, not really sure what to expect as the offer seemed too good to be true.... But t... Ver mais
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Veja o que dizem as avaliações
I first used Malpas a couple of months ago taking advantage of one of their offers, I bought lamb chops, sirlion and fillet of beef. All were excellent particularly chops. Then last weekend we were pl... Ver mais
A empresa respondeu
Great quality meat at very reasonable prices. We had been buying supermarket meat until I purchased a steak pack from Malpas we haven’t been back to the supermarket for meat since, Xmas box already pu... Ver mais
A empresa respondeu
Form ordering to delivery, we were kept fully informed. The meats came in a thermally insulated bag, worth plenty of ice packs, which were still semi-frozen. We have only had the Barnsley chops so... Ver mais
A empresa respondeu
4,5
Excelente
346 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely fantastic customer service…
Absolutely fantastic customer service and the quality of the meat has always been amazing.
Cannot recommend enough!
8 de agosto de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you so much for your wonderful review! We’re delighted that you’ve consistently enjoyed both the quality of our meat and the service you’ve received. Your recommendation and continued support mean a great deal to us!
Not a happy customer
Not a happy customer. Have ordered before and generally been happy. This time my order was over £100 but two items were not what I ordered. Querying this I was told it was substitutes as they were inundated with orders. If I order something, that is what I want, not something they think, I might like. I was told I should have made mention of this on my order. I feel they should have contacted me had they not had what was on my order. Definitely did not like the attitude of the reply to my email. Don’t think I will be ordering again, many butchers around offering a similar service.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your feedback. We’re sorry that you were disappointed with both the substitutions and our response to your email—it was never our intention for our reply to feel dismissive.
At checkout, customers can choose whether they are happy to receive the closest available substitute when an item is out of stock. As substitutions were permitted on this order, we replaced the barbecue brisket with a similar brisket joint and the bone-in pork chops with boneless pork chops. We always endeavour to provide the closest possible alternatives rather than substantially different products.
We appreciate that these were not the exact items originally selected. However, the substitutions were made in accordance with the preference chosen at checkout and were the closest available alternatives. We have nevertheless taken your comments regarding our communication on board.
We bought the steak deal
We bought the steak deal. Sirloin, fillet and tomahawk. They have all been absolutely fantastic. Top marks and will definitely purchase it again. We also had a gammon joint which was beautiful 😍
24 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you so much for your fantastic review! We’re delighted that you enjoyed the sirloin, fillet and tomahawk steaks, as well as the gammon joint. Top marks from you means a great deal to us, and we look forward to preparing your next order! 😍
Great steaks
Malpas farm butchers are very good.
Easy to order and was processed and delivered promptly. All correct.
We have had the fillet steak and Tomahawks and the Sirloin in bone. They were very tasty and excellent. Top quality butchers.
9 de agosto de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you so much for your wonderful review! We’re delighted that ordering was easy, delivery was prompt, and everything arrived correctly. It’s fantastic to hear that you enjoyed the fillet steak, Tomahawks, and bone-in sirloin. We really appreciate your support and look forward to serving you again soon!
Amazing service and amazing quality…
Amazing service and amazing quality meat the leanest tastiest fillet steak I’ve ever bought
7 de agosto de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for the fantastic feedback! We’re delighted that you enjoyed our service and found the fillet steak so lean and tasty. We truly appreciate your support and look forward to serving you again!
Excellent products
Excellent products, fresh tasty and good delivery time, have already ordered again
1 de agosto de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your wonderful review! We’re thrilled that you found our products fresh and tasty and were pleased with the delivery time. We truly appreciate your repeat order and look forward to serving you again!
Just received my third order from…
Just received my third order from Malpas and I have no hesitation in giving them 5 stars. Ordering was super easy, delivery was prompt and the meat is fantastic quality.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your continued support and fantastic five-star review! We’re delighted that ordering was easy, delivery was prompt, and you’re enjoying the quality of our meat. We look forward to preparing your fourth order!
Excellent service a good value for…
Excellent service a good value for money once ordered my items was kept informed of delivery & ability to track order I would highly recommend this company
5 de agosto de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your excellent review and recommendation! We’re delighted you found our service good value for money and appreciated the delivery updates and tracking. We look forward to serving you again soon!
Great value and quality.
Saw advert on Facebook, looked at the reviews, and decided to have a look at the offers. Glad I did. Great value. Good quality steaks. Freezer had been filled. And I'll be returning.
30 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for giving us a try! We’re delighted you found our offers great value and enjoyed the quality of our steaks. It’s wonderful to know your freezer is now well stocked—we look forward to welcoming you back!
Ordering was easy through the company’s…
Ordering was easy through the company’s site and the offers were reasonable priced. Placed my order and was given a delivery date by a company that they use, but delivery was delayed for 24 hrs from the date given. I was concerned that the meat would not be edible because of the delay and contacted the seller who replied and said my order was ok for around 50 odd hours. Meat arrived and was well packed and still fresh so would definitely recommend.
27 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your great review! We’re delighted you were pleased with the delivery and enjoyed the sausages and generous rump steaks. We really appreciate your support and look forward to your next order!
Excellent service & quality
Excellent service & quality , very quick delivery. This is are second order well happ
30 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your lovely review! We’re delighted you’re happy with the quality, service, and speedy delivery. We really appreciate your second order and look forward to serving you again soon!
Ordered the Steak offer...
Ordered the Steak offer...
I am on the carnivore diet, eaten alot of Steak in my time 😋 I was ready hoping this steak was of good quality! And I'd found my new supplier, But its just not, very disappointed.
From ordering to delivery fantastic, packed well, meat look good, I have just cooked 1 filet and 1 serlion within the first 10mins of delivery.. this is where the disappointment starts! All i could taste was liver! Filet steak is what i eat all the time, I have tried every supermarket you can think of, never have i had a livery taste ever. I could not eat it. My dogs loved it (I always cook them one each) they will be having the rest of them I'm sorry to say.
I agree with the other comments on here there is definitely a funny smell coming from them. Once cooked the smell had gone tho.
From what I know a fillet steak can taste like liver because of high myoglobin levels, extended wet-aging in vacuum packs, or a lack of intramuscular fat (marbling).
This could be the reason why it livery! storage issue! Wonder how long they have been vacuum packed. I can not stand liver so won't be eating them or ordering again.
29 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your feedback. We’re pleased that you found the ordering, packaging and delivery service excellent, but we’re genuinely sorry that the steaks weren’t to your taste.
A stronger, mineral-like flavour can sometimes occur naturally in beef because of variations in myoglobin, maturation and the leanness of the cut. It does not necessarily indicate a storage issue, and all our meat is handled, packed and stored under strict food-safety controls. A slight odour can also occur when vacuum packaging is first opened and should dissipate after the meat has been exposed to air for a short time.
Nevertheless, we take concerns about quality very seriously.
Within two days of ordering
Within two days of ordering, I received my box of top quality meat. Steaks are amazing both beef and pork, and the tomahawk was the best I have ever tried. Defiantly order again.
23 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your fantastic review! We’re delighted your order arrived quickly and that you enjoyed both the beef and pork steaks. Hearing that our tomahawk was the best you’ve ever tried means so much to us. We look forward to serving you again!
Great experience
Great experience. Easy to order with good offers. Communication regarding delivery was spot on. Meat received with ice packs and still cold on receipt with no issues. Steaks were delicious. We had fillet and sirloin. Will definitely be ordering again
15 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your fantastic review! We’re delighted you found ordering easy, enjoyed our offers and received helpful delivery updates. It’s great to hear everything arrived safely chilled and that the fillet and sirloin steaks were delicious. We look forward to your next order!
Always good value ,and good quality
Always good value ,and good quality, and delivered when expected.
14 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your continued support! We’re delighted that you’re consistently pleased with the quality, value and reliable delivery. We look forward to serving you again soon!
Massive let down
Massive let down first order all 20 steaks massively under weight, complained had to send back to be checked , I can only presume you get lots of issues , you acknowledge that my order was in fact massively underweight , what are your butchers doing ?
Second order arrived in replacement and it’s of poor quality , I can’t be dealing with your poor service and product hence the review .
25 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
We’re very sorry that both your original order and its replacement fell below the standard you rightly expected. The weight issue should not have occurred, and we completely understand your frustration after the replacement also failed to meet your expectations.
We take your comments seriously and will review both the weight checks and product quality with our butchery team.
I made an order for products. Excellent customer service.
I made an order for products. I had a scam email saying they tried to deliver, but there was no one in. I was asked to pay for a redelivery. I was shocked as I was at home. I contacted the farm by email asking if they had tried to deliver. They advised me not to click any link and definitely pay any money. Michael told me that he was looking at my order which was ready to be shipped. It arrived on time and delivered directly to myself early next morning. Perfect packaging, beautiful steaks. Melts in your mouth and very tasty. Excellent customer service. I totally recommend you give Malpas Farm Shop a try. You won’t be disappointed. Thanks again Michael.
23 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your wonderful review and recommendation! We’re so glad you contacted us before responding to the scam message and that Michael could reassure you about your order. It’s fantastic to hear everything arrived promptly and perfectly packaged—and that you found the steaks tender and delicious. We truly appreciate your support and look forward to serving you again!
Food ordered on a sunday and arrived…
Food ordered on a sunday and arrived promptly on tuesday…perfectly chilled and fresh, we hadca sirlion and ribeye for tea that day and both were very good quality.
23 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your kind review and for choosing Malpas Farm Shop. We’re so pleased your order arrived promptly, chilled and fresh, and that you enjoyed both the sirloin and ribeye.
Excellent service with prompt delivery
Excellent service with prompt delivery. The quality of the steaks is excellent.
10 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for your kind review. We’re delighted you were pleased with the prompt delivery and the quality of our steaks.
Great quality meat and the customer…
Great quality meat and the customer service is fantastic.
22 de julho de 2026
Avaliação não solicitada
Resposta da Malpasfarmshop
Thank you for the wonderful feedback. We’re so pleased you enjoyed the quality of our meat and experienced fantastic customer service from the Malpas Farm Shop team.
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