We recently signed up as lifetime members at a RV rally in Sevierville Tennessee. MASA representative Beckyann was the best. She represented MASA in a professional and caring manner. She supported our... Ver mais
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Veja o que dizem as avaliações
Sales person was rude presentation took over an 130 mins, did not recieve lunch because the said I go there late…. Mesquite location at red lobster. She was pushy and rude as well. Singled my mom ou... Ver mais
Very easy website to use. Simple and clear instructions and I received my information and wallet card just days later. The small amount per month is well worth it to me as I am disabled and usually us... Ver mais
A empresa respondeu
The information given at our meeting was very good. It was enlightening to say the least and I am glad I have coverage in case of an emergency. It only takes one moment to change your financial circ... Ver mais
Detalhes da empresa
Escrito pela empresa
At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.
Informações de contato
1301 International Pkwy, Suite 300 , 33323, Sunrise, Estados Unidos
- 800-643-9023
- information@masaglobal.com
- www.masaglobal.com
Respondeu a 64% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
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Had a very nice group meeting with Toby…
Had a very nice group meeting with Toby Smith. The presentation was informative and not too long. We received a nice lunch and all of our questions were answered. We had made up our minds to attend, get information, return home and discuss what we learned, but honestly, we decided right then and there that we needed this service. There was absolutely no pressure to purchase, but the value and peace of mind were there, so we did. The information packet arrived a few days after our contract was signed, just like they said, and we now feel very prepared for any emergency. I did call to change some of our information and the call went right through, very little waiting, and the person was very helpful and expeditious.

Resposta da MASA Global
Peace of Mind
I have peace of mind knowing that I won’t have to worry about the expense of emergency ground or air transport. My wife Janet and I hope we never need this service but are relieved to know that we are covered in the event we do.

Resposta da MASA Global
Great experience!
Adam did a great job explaining the product he was selling. It was a big investment for us, but felt is was a needful thing to have. Cost keep going up and this industry is so crazy being deregulated and charging what every they want to, I think it is great protection for my family.

Resposta da MASA Global
That you help us in our time of emergencies and not take advantage of us. I am so grateful that I have not needed to use your services.
It gives great comfort knowing that we are well taken care of. And that the people really care about us. The education/training that Greg Ward gave us was very informative and eye opening. Thank you Greg.

Resposta da MASA Global
My questions were answered
My questions were answered with reference to the policy documents. That allows me to see for myself.
Do It The Masa Way
Customer Service Team was great,knowledgeable and my matter was resolved quickly .
After a near death experience. 2 years…
After a near death experience 2 years ago, it just makes sense for me and my wife.Actually the day after we joined my wife Tammy had a ministroke but I drove her to Advent hospital ER myself. Life is not certain or predictable.
Great company with great values
Great company with great values
The seminar explained everything very…
The seminar explained everything very well. This is the date we went to the seminar and joined your services.
One of the best things that MASA has…
One of the best things that MASA has done, besides living up to their outstanding reputation for providing top notch service, is hiring Mike as the Field Representative in Pueblo, Colorado. He professional manner and his dedication to MASA are without question an asset and he should be acknowledged. Terrance and Diana Bates. Canon City, Colorado
The presentation was very good
The presentation was very good. All questions were answered in the presentation. Easy to understand.
Because I live in the country and about…
Because I live in the country and about one hour from any hospital so I’m excited to be with you’ll
The information was very interesting
The information was very interesting. Aspects many of us do not consider nor is the general public well informed of. An invaluable resource for a time of crisis!
PEACE OF MIND.
I feel so good and enjoy the peace of mind that comes with the masa program, Thank You, because I like to travel.
I love my booties I got or ankle boots…
I love my booties I got or ankle boots how ever you want to discribe them but I’ve not had one discomfort with them from day one. I work at a retail store and do a lot of walking. I wore them that first time and every time since. They are so comfortable they haven’t hurt my feet at all thank you for making such a comfortable shoe
Unprofessional
Went to a presentation on Dec 1st as I received an invite, that I did not solicit, in the mail. I always keep an open mind so wanted to see what the product was all about. As a medical biller I found some of the information was not all factual. I indicated so Mr. Sarabia that I would take more time to research and as we were leaving he shook my hand and said I was not to come back for any other meetings. Found that very rude and unprofessional.

Resposta da MASA Global
Masa insulted me and my husband during their free presentation
I attended a "free presentation " for Masa Access emergency services with Sasha and Darren. First off the food was amazing 5 stars to El Rodeo . This was my 1st ever presentation, as a disabled autistic person these services are critical. Sadly the notes and questions I asked intimidated Darren and created a hostile environment because he wasn't prepared for ACTUAL questions that were qualifying questions taken not only from the presentation but questions reflecting other people's experiences via reviews ,that Sasha tried to deflect by saying Masa has an A+ review on BBB. Well when you read reddit, or read the 1 and 2 star reviews they paint a VERY different experience. I also asked about how they compare to the much MUCH more affordable plans by Airmed Care at $159 per year, Enlo Flight care $40, $50 for a family, Lifeflight is $85 per year and many others. Darren had no answer other than this is just another plan, and we offer other countries, well so do some of these others! They tried doing the scary tactics to us old people, with the "unexpected medical bills" but in Jan 2022 the "No surprise act" was passed to cover us in case of emergency situations.
Sasha did the unthinkable as well. She made atrocious comments about " Schizophrenic people " not checking before making such gross comments, if anyone in the vicinity may have experience..instead 2 parents got to sit through her awful words 8 years after we lost our schizo-affective son to medical malpractice.
Read the 1 and 2 star reviews ,they will tell you everything you need to know about this company. Still not convinced? Go to Glassdoor and Indeed and read what the employees say about working for this company. Even the employees clocked the "scammed nature" of the company.
If the notes of an autistic disabled person intimidated the presenters when they were the ones that handed me the pen and the paper that said "notes" clearly they dont want the business of anyone who's educated, they prey on the weak and feeble. Protect your seniors 💙

Resposta da MASA Global
High-pressure presentation. Watch out!
High-pressure presentation at lunch was a bit much. Weasel wording in presentation made me want to review data. Web search highlighted the mistruths in the presentation and I didn't buy their insurance policy. It is an insurance policy they sell. Even if they deny it in their presentation. Don't be pressured. Most of the "good" reviews are from people who have NOT used the service. They like the aspect of it reducing worry about ambulance transportation. Who wouldn't? Focus on the people who had problems with the company after signing the contract.

Resposta da MASA Global
Stacey Zeitlin is THE BEST.
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