MASA Global Avaliações 284

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently signed up as lifetime members at a RV rally in Sevierville Tennessee. MASA representative Beckyann was the best. She represented MASA in a professional and caring manner. She supported our... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sales person was rude presentation took over an 130 mins, did not recieve lunch because the said I go there late…. Mesquite location at red lobster. She was pushy and rude as well. Singled my mom ou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very easy website to use. Simple and clear instructions and I received my information and wallet card just days later. The small amount per month is well worth it to me as I am disabled and usually us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The information given at our meeting was very good. It was enlightening to say the least and I am glad I have coverage in case of an emergency. It only takes one moment to change your financial circ... Ver mais

Detalhes da empresa

Escrito pela empresa

At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

284 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 64% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

The sad truth about Insurance in 2025.

The hostess was kind, and Lunch was great in lake Geneva, Wisconsin. The MASA representative answered any questions we enquired about.
The recent murder of the CEO @ United Healthcare has senior citizens seeking extra help with paying ambulances costs, and the cheating & lying Medicare advantage policies not paying the total bill. MASA picks up the bill showing special care.

17 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

MASA PROGRAM

The program presenter was very knowledgeable. We have all our doctors approximately 100 miles from our residence. We travel through numerous ambulance districts, therefore not knowing when or where an emergency might occur, I feel like this program fits our needs. All our questions and doubts were promptly addressed

13 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wont pay for claim

Wont pay for claim. Won't listen to my grievances on the phone without arguement. Double talk ....very unhappy and cancelled membership.

20 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mr Sarabia

Mr. Sarabia’s presentation convinced me that MASA is good to have.
Complaint: I received 3 cards from you. All three misspelled my first name or my last name or both. Correct spelling is:
Gil Escajeda. Please make corrections. Thanks

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Incomplete website and uncooperative staff on email

Decent Red Lobster lunch though waited a while for it. Good presentation. Brady (his last name) should have included a business card or contact info. Did not purchase a plan at the presentation as I wanted to research and shy away from pressure. Should have taken a photo of the application paper with prices as website doesn't list the cost of annual or 5 year plans and website inquiry results in being told to call in for that info. Also wouldn't tell me via email what additional charges I should expect if I sign up. I'm out for now but might attend another seminar some time and start over. I was interested.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service at a Fair Price

Earlier this month, my parents & I were treated to a dinner seminar on the benefits of MASA. Hosted by Brian Slay, a sales manager in Texas, the seminar provided a concise overview of the primary benefits associated with being a member of the MASA family. In a nutshell, you'll never have to worry about any unexpected expenses dealing with emergency medical transportation again whether domestically or abroad. Brian did a fantastic job laying out the benefits without being pushy; his presentation laid out the benefits so well that both myself and my parents signed up as lifetime members on the spot. I appreciated that a payment plan is even available to help with the one-time cost of a lifetime membership. And as an added bonus for my parents, grandkids are even covered up to age 14. No one ever wants to have the need of medical transportation, but MASA gives us the peace of mind of not worrying about its cost if we must use it.

9 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Precise and to the point presentation.

9 de outubro de 2025
Avaliação não solicitada
logotipo da MASA Global

Resposta da MASA Global

Thank you for your feedback, Cindy! We’re glad to hear you found the presentation precise and to the point. We always strive to provide clear and helpful information. We appreciate you taking the time to share your experience!

Avaliado com 5 de um total de 5 estrelas

We were introduced to the company in a…

We were introduced to the company in a dinner presentation and it was an excellent presentation and a great presenter. As soon as we signed up and within a short time we received our membership package and ID card welcoming us to the MASA family.

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The presentation

The presentation that Mr. Angel Sarabia was the best I have ever experienced. He explained the product with the upmost experience and with a wonderful sense of humor. He was so helpful and convincing. To his presentation. My honey and I became lifetime members. Wonderful investment. Thank you so much.

26 de setembro de 2025
Avaliação não solicitada
logotipo da MASA Global

Resposta da MASA Global

Thank you so much for sharing your experience with us, Jim Lopez! We’re thrilled to hear that Mr. Sarabia presentation was not only informative but also engaging and enjoyable. Our goal is to provide clarity and confidence when it comes to understanding the protection MASA offers, and it’s wonderful to know he delivered that for you and your partner.

We’re honored that you chose to become Lifetime Members! Welcome to the MASA family and thank you again for your trust and kind words!

Avaliado com 5 de um total de 5 estrelas

My wife and I are new members of MASA…

My wife and I are new members of MASA Global. While we have never used their services, it is a great comfort knowing we are cover if the need arises. We joined with the one time paid in full so we will be covered from now on.
After we joined we received our packet with membership cards, medical ID bracelets and all the information.
I hope we never need their services but are relieved that we have it if needed.

1 de setembro de 2025
Avaliação não solicitada
logotipo da MASA Global

Resposta da MASA Global

Thank you for sharing your experience, Steve Feltman! We’re delighted to welcome you and your wife as new MASA Global members. It’s wonderful to know you’ve received your membership packet, cards, and medical ID bracelets — all important tools that ensure you’re prepared should the unexpected happen.

While we hope you’ll never need to use our services, our goal is to give you lasting peace of mind knowing you’re protected. We truly appreciate your trust and your decision to secure lifetime coverage. Thank you for choosing MASA!

Avaliado com 5 de um total de 5 estrelas

Important Information on Ambulance Services

We were invited to come and listen to the program that they offered to people for Medical Emergency by the Ambulance services. It was great info, especially if you do not know how the ambulance service works. It was explained very clearly and we are grateful that we were able to attend. It’s an important program for everyone to know.

16 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Registering my grandson on MASA

I called MASA to register my grandson on my MASA contract. I was immediately emailed a link to complete his information. I submitted the required information. In a very short time I received confirmation that he had been added to my contract.

18 de setembro de 2025
Avaliação não solicitada

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