Maxwell-Scott Avaliações 904

O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautifully made laptop bag, I am so pleased! Brought this for my husband’s 50th birthday…. He was very pleased. Great customer service. I have also previously purchased the doctor’s bag a few... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered this for my husband who has had a bum bag from Maxwell-Scott for many years. Fabulous quality with enough space to hold all his cards (mainly heritage organisations). Item not in stock... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful product - and amazing customer service. I honestly couldn’t recommend Maxwell-Scott highly enough. I have bought quite a few items from them now and I have never been anything but... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had been searching for a good wallet / card holder when I came across Maxwell-Scott , I was delighted when I received it , it’s everything I was searching for , such good quality , leather is soft a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos de couro
  2. Loja de bolsas e malas
  3. Loja de Souvenirs
  4. Fabricante de artigos de couro
  5. Loja de malas

Sobre Maxwell-Scott

Escrito pela empresa

Maxwell-Scott fuses British design with the finest Italian craftsmanship. Luxury range of luggage & travel bags, holdalls, leather briefcases, shoulder bags and ladies handbags, classic handbags, luxury briefcase, womens leather shoulder bags, leather wash bag and leather gifts for men in brown, tan and black. All our luxury Italian leather goods come with a full guarantee.


DESIGNED IN ENGLAND
HANDMADE IN ITALY
ABOUT MAXWELL–SCOTT

Our family-run business was founded by English entrepreneur William Scott Forshaw in 2002, championing the values of superior quality, timeless style and durability. Renowned for creating forever leather bags and accessories to be passed down through generations, we continue to be inspired by the iconic shapes, effortless style and extraordinary precision that is synonymous with fine British design.

We’re a luxury brand that genuinely cares (you’ll find no greenwashing here). We sustainably source only the finest, most durable full grain leather, and trust expert leather artisans to handcraft our premium leather bags and accessories at a highly-regarded atelier in Italy — we always have, and we always will.

WHAT SETS US APART

We believe in fine quality, genuine leather goods that are made to last, which is why we offer a unique 25-year warranty and friendly, hassle-free customer service for your peace of mind. You can trust us to ensure that your luxury Italian leather bag or accessory will be handcrafted, quality checked, wrapped and delivered to you with pride and care. Our love for leathercraft begins with the journey of our products, and ends with our satisfied customers — we’re here to assist you with your purchase, every step of the way.

SHOP MEN'S COLLECTION
SHOP WOMEN'S COLLECTION
OUR 25 YEAR WARRANTY
OUR SUSTAINABILITY PROMISE

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

904 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service and quality

5 de dezembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are pleased to hear you liked the quality of the product and also our customer service. Thank you for your review, Brendan! Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product

10 de dezembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We thank you for your review, John. It is great to hear you are happy with the product you received. Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

I had been searching for a good wallet…

I had been searching for a good wallet / card holder when I came across Maxwell-Scott , I was delighted when I received it , it’s everything I was searching for , such good quality , leather is soft and beautiful, I cannot recommend enough , I will definitely be shopping there again . If you’re looking for something special, something classy … this is the right place! Thank you .

8 de dezembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you so much for your kind words! We are very happy to hear that the wallet is exactly what you wanted and you are happy with the quality of the leather. We are very grateful for your review! Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

Great product

Great product: quality.

10 de dezembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for taking the time to leave a review, Stephen! We really appreciate this. Charlotte Forshaw - Customer Services Manager

Avaliado com 4 de um total de 5 estrelas

I have ordered several small card…

I have ordered several small card holder and their products are absolutely 100% real leather. Great customer service.

10 de dezembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are pleased to hear that you are happy with your new card holder, as well as our customer service! Thank you for your review! Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

Replacing Maxwell-Scott bag bought 20…

Replacing Maxwell-Scott bag bought 20 years ago.

Maxwell-Scott quality is the same today as it was over 20 years ago. A product you can rely on.

5 de dezembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for your review. We are pleased to hear you are happy with your new bag and the quality of this, as well as the quality of your old bag! We thank you for continuing to trust Maxwell-Scott. Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

Super wallet - great quality

Super wallet. Slight delay in shipping but I was kept informed throughout and delivery method was upgraded free of charge. Husband is very pleased with the wallet

1 de dezembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are very happy to hear your husband is pleased with his new wallet. We apologise again for the delay with the shipping. We will always do our best to accommodate our customers when possible and appreciate your understanding. Thank you for leaving a 5 star review! Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

They alerted me to a delay in shipping…

They alerted me to a delay in shipping my item and they communicate clearly and promptly

28 de novembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for the 5 star review! We are pleased to hear you were happy with our communication and thank you for choosing Maxwell-Scott! Charlotte Forshaw - Customer Services Manager

Avaliado com 4 de um total de 5 estrelas

High-quality briefcase

I am really satisfied with the Calvino. It feels high-quality from bottom to top. The delivery was delayed by around 2-3 weeks, but other than that, I am happy with my purchase.

19 de novembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for taking the time to leave a review, Victor! We are happy to hear you are satisfied with the Calvino. We apologise again for the delay with the shipping, but are pleased to hear you are pleased with your purchase. Charlotte Forshaw - Customer Services Manager

Avaliado com 3 de um total de 5 estrelas

Good, if you are not in a hurry

The product was good, when it eventually arrived, but they appear to have zero stock in the UK, so the four items I have ordered have all turned out to be out of stock, and take weeks to arrive. I placed my first order as a little treat when my husband was told he would need treatment on a Wednesday, and had gamma knife surgery on the following Monday. I paid for next day delivery, assuming my order would come quickly and help me get through things. Instead it took nearly six weeks to arrive, which pretty much defeated the whole purpose. So worth it if you aren't in a hurry for things, but disappointing if you are.

11 de novembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We really appreciate all types of feedback, so thank you for taking the time to leave a review. We are happy to hear you are pleased with the product and apologise for the delay with the shipment. We can confirm that the next day delivery charges have been refunded. We hope to assist you again in the future. Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

The item is beautiful

The item is beautiful, fast delivery, very nice gift box, all very good and professional.

14 de novembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are happy that you are impressed with the item and gift box. Thank you for taking the time to leave a review! Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

Amazing product

Customer service was excellent and my keyring is so beautiful with amazing attention to detail and is made with such care and I so love the product, would recommend to family and friends.

7 de novembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are very happy to hear that you like your new key ring! We really appreciate your patience and understanding, and were happy with our customer service team. Thank you for your review, Phoebe! Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for your review, David! We are happy to hear you appreciated our transparency and apologise again for the delay with the order. We hope to assist you again in the future. Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

The product is beautiful…

The product is beautiful and everything I wanted for a gift to a friend

17 de outubro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are pleased to hear the product was exactly what you were wanting to gift your friend. Thank you for taking the time to leave a review. Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

Wallet so nice!

9 de outubro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you for your review, Ramin! It is great to hear you are happy with your new wallet. Charlotte Forshaw - Customer Services Manager

Avaliado com 4 de um total de 5 estrelas

The leather pocket diary was lovely but…

The leather pocket diary was lovely but I later realised that the insert was based in Italian, I checked out with Maxwell Scott and was informed that this is normal. Perhaps a choice of English or Italian diary could be offered in future, but otherwise it was just what I was looking for.

17 de outubro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are happy to hear that you like your new leather pocket diary. As all of our products are manufactured in Italy, the insert for this diary does have the first few pages in Italian. We will pass this feedback on and thank you for your kind review! Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

Excellent service and prompt delivery.

Excellent service and prompt delivery.
Beautiful well crafted bag.

13 de outubro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

We are grateful for the review, Ken. That you for taking the time to leave this and we are thrilled to hear that you are happy with the service, delivery and bag itself. Charlotte Forshaw - Customer Services Manager

Avaliado com 5 de um total de 5 estrelas

Customer service was so great

Customer service was so great. And the product is incredible. Great gift and experience all round. Thanks

7 de outubro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

Thank you very much for the 5 star review, Rebecca! We are very happy to hear you like the product and were pleased with our customer service. Charlotte Forshaw - Customer Services Manager

Avaliado com 4 de um total de 5 estrelas

Great product

Great product. Excellent quality

29 de setembro de 2025
logotipo da Maxwell-Scott

Resposta da Maxwell-Scott

It is great to hear that you are happy with the product and its quality. Thank you for your review! Charlotte Forshaw - Customer Services Manager

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais