I have been with medicash for quite a long time probably over 30 years,and have always found the system very easy to use and good value. It has improved considerably since one can photograph your rec... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Ver mais
A empresa respondeu
I have been with Medicash for one year and so far it's worked fine. However my benefits restarted on the 1st of August and I hadn't used my optical benefit so I enquired with Medicash around mid July... Ver mais
A empresa respondeu
Easy to submit claim via the app and received a decision within 24 hours. Paid to bank account within about 3 days. Excellent service.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Informações de contato
One Derby Square, L2 1AB, Liverpool, Reino Unido
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Excelente
7 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Efficient and fast response
18 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi John,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
The Medicash app is exceptionally easy…
The Medicash app is exceptionally easy to use. The level i am on is more than adequate for meeting my needs. Response time to claims is very quick and payment is within 24 hours.
16 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Mary,
Thank you for your 5* review! We're delighted to hear that you're enjoying the benefits of your cash plan and that you're finding our app easy to use.
We look forward to processing your next claim.
Kind regards,
Hannah
Medicash are always very helpful if you…
Medicash are always very helpful if you call with a query, the app is very efficient and easy to use, and the claims are always paid on time with no issues.
18 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Paul,
Thank you for your 5* review! We're so pleased to hear that you're finding our app efficient and easy to use, as well as our customer service team helpful.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Great service and fast payment
Great service and fast payment, totally hassle free.
1 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Steve,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming service fast and hassle free.
We look forward to processing your next claim.
Kind regards,
Hannah
Very easy to use and quick to respond
17 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Doris,
Thank you for your 5* review! It's great to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Easy to use app
Easy to use app, clear and generous benefits table, quick and easy reimbursement.
17 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Alan,
Thank you for your 5* review! It's great to hear that you're finding our app easy to use and that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Very good service and customer care
2 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Gary,
Thank you for your 5* review! It's great to hear your positive feedback regarding our service and customer care.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
As always very easy process and promptly paid.
As always, my claim was dealt with and paid promptly. Process was easy.
7 de abril de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Debby,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and prompt.
We look forward to processing your next claim.
Kind regards,
Hannah
Excellent!
Been using medicash for over 30 years now! Never had any issues claims are easy to make via the app and paid quickly and easily direct into bank account!
Highly recommended!
1 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Marie,
Thank you for your 5* review! It's great to hear your positive feedback regarding our claiming process and that you've been with us for over 30 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I only claim for dental treatment and…
I only claim for dental treatment and was rejected, so would consider leaving this company
2 de abril de 2026
Avaliação não solicitada
Resposta da Medicash
Hi,
Thank you for your review and feedback.
The reason for the decline of the claim should be on the email or letter you will have received from us.
If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact our customer service team on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
prompt and professional
6 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Peter,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Been a member for over 40years I think
Been a member for over 40years I think, mainly use dental, optical and last 2 years chiropodist. Have used physio , and maternity in the past. But recently retired and pay money through bank instead of out of my wages, I think this reset the month I started claiming and this I think caused one of my claims to be declined, so that’s why I gave great rather than top score
1 de abril de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Janice,
Thank you for your review! It's great to hear that you're enjoying the benefits of your cash plan and that you've been with us for over 40 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Resposta da Medicash
Hi Tina,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Never had any problems making a claim…
Never had any problems making a claim and am very pleased with medicash.
10 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Rose,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
My claim was handled very quick and…
My claim was handled very quick and efficiently. Excellent service.
13 de abril de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Susan,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process quick and efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
Resposta da Medicash
Hi Gordon,
Thank you for your 5* review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
very easy process to submit receipts
15 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Mrs Dudley,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Find staff very helpfull always…
Find staff very helpfull always willing help
29 de maio de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Karen,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent service with prompt payment
Excellent service with prompt payment.
So easy to make a claim through the iPhone app
13 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Craig,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy via our app.
We look forward to processing your next claim.
Kind regards,
Hannah
A friend recommended them highly but I…
A friend recommended them highly but I couldn't find enough info on the website about what was and wasn't included, so I called up. I particularly wanted to know about pre-existing conditions and whether outpatient care is excluded or only 'Hospital Benefits'. He told me outpatient cover is not included at all. I questioned this and he started reading the manual. Not confidence-inspiring and still no idea if my condition is covered.
Thanks for your reply, but outpatient literally means what you state is covered.
12 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi LoLo,
Thank you for your review and apologies for any confusion caused.
I can confirm that we do not cover outpatient appointments on our health plans, we only cover a daycase appointment where the patient attends to receive a diagnosis or for a treatment, investigation or minor surgery.
We also do not cover pre-existing conditions for three years from the start of your policy or at the higher rate for three years following an increase to your level of cover on our voluntary health plans.
Should you need anything further, please contact our customer service team on 0151 702 0265.
Kind regards,
Hannah
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