Simplyhealth Avaliações 

4.907
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health denta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jeanette Phillips has been absolutely wonderful, everything we asked for Jeanette would help without any hesitation, phoned back at the times we asked and sorted all our problems out. Thank you so muc... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Claims are generally paid quickly. It does concern me that, despite having a healthy balance, only 50% of a recent claim was paid. I wonder whether the policy is still what I need. Perhaps it... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Plano de Saúde
  2. Agência de seguro odontológico

Sobre Simplyhealth

Escrito pela empresa

We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.

We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.

We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.

Health Plans Dental Plans Health & Dental Plans for your business

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(4.907)

625 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Well done Simply health

The website is very easy and straightforward to negotiate. Sending in receipts for treatment, taking a picture of the receipt and forwarding to simply health is really easy.

3 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast efficient reliable can’t fault…

Fast efficient reliable can’t fault simply health

3 de setembro de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Jackie,

We are so pleased to hear about your positive experience with our efficient and reliable service. Thank you for your wonderful feedback.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 4 de um total de 5 estrelas

Claims are generally paid quickly.

Claims are generally paid quickly.

It does concern me that, despite having a healthy balance, only 50% of a recent claim was paid.

I wonder whether the policy is still what I need. Perhaps it is time for me to review the policy.

2 de setembro de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello,

We appreciate your feedback regarding the speed of our claims process. We understand why you're questioning your policy's suitability. We encourage you to reach out to us directly so we can review the specifics of your policy to ensure it meets your needs.

Please contact our Options team on 0330 102 5335 between the hours of 9am and 5pm Monday to Friday.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

After years of dental misery under…

After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health dental insurance. After 6 years on this scheme, I can honestly say that at the age of 78, my teeth are in far better condition than they were 7 years ago . The claim was settled within a couple of hours of receiving the treatment, thankyou to everyone who made that possible 😊

2 de setembro de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Colin,

We are so pleased to hear about your positive experience with us and that your dental health has improved significantly. It's wonderful to know that the prompt and thorough treatment, supported by your Simplyhealth plan, has made such a difference. We are glad we could contribute to your well-being.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

No complaints.

The app is straightforward to use and Simplyhealth are swift in making payments. No complaints.

2 de setembro de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello G from Cromer,

I'm really pleased to hear you find our app straightforward to use and that you're happy with the swiftness of your claims being paid.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Very easy to make a claim in the app…

Very easy to make a claim in the app with forms being prefilled from info scanned from your uploaded invoice. Claim authorised and payment sent in exactly 10 minutes. Fantastic service

2 de setembro de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Loraine H,

Many thanks for awarding us with five stars and letting us know how easy it is to claim using our app.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Policy holder with Simplyhealth over 50 years

I have been a member of simply health since the 70s newly married and now enjoying retirement both my wife and I have had the best help and service over many years I am now in my eightieth year and my wife is 73 we get help with our dental and optical needs which are very welcome this year I spent two night in hospital for a hip replacement and my wife 20 nights for a serious emergency surgery for gastric problems these payments received. By our policy has really. Helped and the early diagnosis by a specialist her plan paid for I believed help save her life . To day I’ve been informed my latest claim for optical lenses replacement of £181 has been passed for payment and will be paid in a few days my advice to any young family is to join Simply health you will be glad you did

18 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Ronald,

Thank you for your long-standing loyalty to us, we really appreciate it and for leaving us a wonderful review.

I trust that you and your wife are on the road to recovery now and I'm pleased that you were able to make good use of the diagnostics benefit to speed up your wife's diagnosis and treatment.

Best wishes to you both

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Simply health is one of the best ❤️

Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothing seems too big or small for them to help sort ,plus not forgetting good value for money and different levels of cover
also claims settled quickly big thanks to this company and staff ❤️one of the best ..

1 de setembro de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Romy,

Thanks so much for your amazing review. It's wonderful to hear you are very happy with the service we provide and our contact team. It's lovely that you enjoy the benefits of having cover with us and that we're able to help support you with your everyday healthcare costs.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

This is a very good company to be part…

This is a very good company to be part of. They have lots of extra advice and help to give re one's health. They are prompt at honouring claims. I would highly recommend people to join Simply Health.

1 de setembro de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Ann,

Many thanks for your wonderful review. I'm so pleased to read that you are very happy with the service we provide.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 1 de um total de 5 estrelas

Unhelpful generic responses

I have asked for help repeatedly and receive generic email replied that show you haven’t read my query properly. It is very unhelpful and means I haven’t yet been able to put a single claim in.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Christine O'Brien,

I'm sorry to hear of the difficulties you're encountering whilst trying to get your query resolved.

In order for us to look into your concerns further, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.

Kind regards

Esther
Customer Relations
Simplyhealth

Avaliado com 5 de um total de 5 estrelas

Making my claim was simple and payment…

Making my claim was simple and payment was very prompt

30 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Tamar Posner,

Thanks for taking the time to leave us a five star review. I'm glad to hear you're happy with how prompt your claim was paid.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

It was not a 5 star to get hold of…

It was not a 5 star to get hold of someone in fact a 3,
However once I had finally spoke to the adviser. She was very helpful and answered my queries regarding my claim.

26 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Susan,

Thank you for your honest review regarding getting in contact with us. I'm glad the advisor you spoke with was very helpful and was able to answer your queries.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company. claims dealt with promptly and acknowledgement from them when the claim form was received.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello chrustne mccarthy,

Many thanks for your great review. I'm so pleased that you're happy with the promptness of our claiming process.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Easy to use

Just a very very easy process from start to finish…upload your photo of your receipt and leave the rest to Simplyhealth, takes around 5 days to get your money back…

28 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Lisa,

Thanks for leaving us a lovely five star review and letting us know about your claiming experience.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Great customer service

27 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Karen,

Thanks for taking the time to award us with five stars.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

After talking to an AI for a short…

After talking to an AI for a short while( which I didn’t really like) I managed to get through to a short queue waiting for a customer service person to answer, her name was Emily. She was very understanding and professional about my problem and indeed resolved the matter very quickly and efficiently to my satisfaction.

26 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Patricia Fray-Smith,

Thank you for leaving us a lovely review and it's great that you found Emily to be professional and understanding.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Advisers very helpful kind and patient

Advisers very helpful kind and patient. Nothing too much trouble. Can’t praise their work enough. Excellent service and good value for money. Allows us to receive money towards so much medical help and easy to claim. I highly recommend Simply Health

27 de julho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Mary Crane,

Thank you so much for your amazing five star review. It's wonderful to hear you find our advisors so helpful and kind. It's great that we're able to help support you with your everyday healthcare costs and needs.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Prompt payment

Prompt payment. Easy to use app.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Sue B,

Many thanks for leaving us a five star review, we really appreciate it.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Excellent service

Payment was made within 30 mins of making the claim. Excellent service.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Dave,

It's lovely to hear how happy you are with our fast claiming process and thanks for awarding us with five stars.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Really quick response and helped…

Really quick response and helped resolve my query quickly - thank you Simplyhealth

25 de agosto de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Katrina,

Many thanks for leaving us a great five star review and I'm glad you were happy with the speed in which your query was resolved.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

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