Meridian Mortgages Avaliações 

489
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Meridian Mortgages did a fantastic job for us. Their expert advice made the whole process clear and stress‑free. Through them, we secured an excellent mortgage offer for our first home. We’re very ha... Ver mais

Avaliado com 5 de um total de 5 estrelas

We bought our first home and was assisted by Jessica Hoare and Jessica Hayre and although we were a tad clueless this process couldnt have been more seamless thanks to these two. Would highly recommen... Ver mais

Avaliado com 5 de um total de 5 estrelas

I would highly recommend Paul Uppiah as a mortgage adviser. He was extremely helpful and supportive throughout the entire remortgage process. Paul kept me updated at every stage, followed up on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a lovely experience with Meridian so far, Penny Bennett has been dealing with our mortgage and she’s been lovely. Full of knowledge and treats you like a friend, would definitely recommend her or... Ver mais

Detalhes da empresa

  1. Dinheiro e Seguros

Informação fornecida por fontes externas variadas

Meridian Mortgages are here to offer you expert mortgage advice whether you're buying for your first house, remortgaging, moving home or investing in a buy-to-let property.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

489 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(489)

45 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank You Penny and Jayshri…

I would like to give Penny and Jayshri a massive thank you for going above and beyond in helping me get my mortgage. Penny and Jayshri kept me updated throughout the whole process and answered any questions I had. Thank you so much. 😊

23 de abril de 2025
Avaliação não solicitada
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Resposta da Meridian Mortgages

Thank you so much for your kind words! We're thrilled to hear that Penny and Jayshri were able to support you every step of the way. Wishing you many wonderful memories in your new home! 🏠

Avaliado com 1 de um total de 5 estrelas

DO NOT BE DECEIVED!!

0 stars! What a waste of my time!

We had a truly frustrating experience with Meridian Mortgages. While Nick initially gave a good mortgage presentation, after that point, the service completely fell apart. Once we were handed over to Elise and Rebecca for the admin process, it became clear there was a serious lack of coordination. Neither seemed to know what the other was doing, and we constantly had to chase them to get even the simplest tasks actioned.

To make matters worse, when we tried to contact Nick again for clarity — both by phone and email — we were completely ignored. There was no follow-up, no support, and no accountability. It felt as though once the initial presentation was done, they completely lost interest in helping us.

Buying a home is stressful enough without this kind of poor service. Unfortunately, we cannot recommend Meridian Homes to anyone looking for a smooth, professional experience.

16 de outubro de 2024
Avaliação não solicitada
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Resposta da Meridian Mortgages

We're truly sorry to hear that your experience with Meridian Mortgages didn’t meet your expectations. We understand how stressful the homebuying process can be — especially when communication doesn’t go as smoothly as it should.

While it's disappointing to read your review, we take all feedback seriously and are using it to reflect internally. We hope you can appreciate by looking at our other reviews that this is not the service we aim to offer, hopefully, these reflect the care, effort, and diligence we put into every case.

If you’re open to it, we’d really appreciate the chance to speak directly and understand more — please feel free to contact us via email or phone at your convenience.

Wishing you all the best with your move
The Meridian Mortgages Team

Avaliado com 5 de um total de 5 estrelas

Five-Star Review for Penny and Jayshri

Five-Star Review for My Mortgage Advisor Penny and case manager Jayshri!!

I cannot recommend Penny and Jayshri highly enough! They have made the entire mortgage process smooth, stress-free, and surprisingly enjoyable. Their knowledge of the market, attention to detail, and commitment to finding the best possible deal for me were truly impressive.

What stood out the most was their clear communication—every question I had was answered quickly and thoroughly. They were always one step ahead, proactively handling paperwork, coordinating with the lender, and keeping me informed at every stage.

Thanks to their guidance and support, I felt confident and informed throughout the process. Truly a five-star experience!

10 de abril de 2025
Avaliação não solicitada
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Resposta da Meridian Mortgages

Thank you Sese! We really appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

I would highly recommend Meridian…

I would highly recommend Meridian Mortgages. Penny Bennett my advisor was super amazing and gave 110% excellent customer service. I felt really looked after from the start and throughout the process, lifting all the pressure in what is otherwise deemed probably the most stressful time of anybody's life. So a big thankyou Penny, and I appreciate your continued support.

21 de março de 2025
Avaliação não solicitada
logotipo da Meridian Mortgages

Resposta da Meridian Mortgages

Thank you for your kind words, Jamie! We're so glad to hear that Penny was able to take the pressure off and provide such great support throughout the process. We truly appreciate your recommendation and are happy to have been able to assist you. Wishing you all the best!

Avaliado com 5 de um total de 5 estrelas

Two exceptionally amazing team members!

There are not enough positives to describe my experience with Nick Egan from Metro Finance and Caitlin Appleton from Meridian Mortgages during my mortgage process. It has been a long drawn out process (through abortive sales and purchases) but they have gone above and beyond to assist me. Their dedication and personable manner is nothing short of superb and I don't think they could have done more if it was their own mortgage. They were determined to help me and it felt like they would not stop until they found a way. I cannot express how grateful I am to both Nick and Caitlin and thanks to them I finally completed on my new home yesterday. This would never have happened without them. I would never go anywhere else for mortgage advice and will recommend anyone to them. They are both amazing at what they do! Thank you again Nick and Caitlin!

26 de março de 2025
Avaliação não solicitada
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Resposta da Meridian Mortgages

Thank you for leaving a review about your experience, Kerri. We’re thrilled to hear that Nick and Caitlin were able to provide you with the support and dedication needed throughout the entire process. It’s wonderful to know they went above and beyond to help you secure your new home. Your feedback means a lot to us and we’re so grateful for your trust and recommendation. Congratulations on your new home and thank you again for sharing your experience!

Avaliado com 1 de um total de 5 estrelas

AVOID USING

AVOID USING, Will never Reccommend or use them Myself ever again after how they have dealt with my family, absolutely unproffesional and Rogue on day of appointment cancelling as they dont look at documents properly then waiting over 2 weeks to state they dont want to deal with us, rude and unproffesional emails, do not respond or reply. STAY AWAY FROM MERIDIAN and STAFF CALLED ANTOINETTE McCOOK.
Theres better service out in Market, who shall Provide better Service and NO FEES.

13 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I cannot endorse Vicki and the service…

I cannot endorse Vicki and the service she provides highly enough. It was swift, efficient, there was proactive communication throughout and I got the offer I was looking for. I would not hesitate to recommend the service to anyone looking for similar advice.

7 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic, absolutely recommend

We’ve had a fantastic experience with Emma. She made it so easy especially when we thought our case might be more complex. I recommend Meridian.

26 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Meridian Mortgages

Thank you for your feedback and recommendation, Jade!

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from Jab…

Absolutely fantastic service from Jab Hussain on my remortgage! He made the whole process so easy and stress-free, explaining everything clearly and keeping me updated throughout. Super easy to chat to and get along with, which made the experience even better. Professional, efficient, and genuinely cares about getting the best outcome for you. Couldn’t recommend highly enough!

20 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Meridian Mortgages

Thank you for your wonderful feedback, Simon! We're so glad Jab could make the remortgage process easy and stress-free for you. Your kind words mean a lot, and we truly appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Mortgage Application

Although at first, the processing appeared to take long, this suddenly changed. The change I would say was due to having supplied Emma M with all the information and documents that were needed. From here onwards, everything went very smoothly. Emma M was very responsive, kept us informed as well she gave us good advise.
I would not hisitate recommending anyone to work with Meridian Mortgages in particular and Emma M specifically.

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

I spoke with an advisor called Dawood who took the time to go through all of my options with me and was very honest throughout the process. This was fantastic as I had just experienced a negative phone call with a provider and was feeling very wary of speaking to anyone about life insurance over the phone. He was pleasant, positive and informative! Thank you!

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da Meridian Mortgages

Resposta da Meridian Mortgages

Thank you for sharing your experience, Erin! We're so glad Dawood could provide you with the support you needed. We truly appreciate your feedback and are happy to have been able to assist you.

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

Excellent from start to finish! A massive thank you to Penny who helped us so much, getting everything in place and assisting with choosing the right deal, would highly recommend to anyone.

13 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Emma theaker organised my remortgage…

Emma theaker organised my remortgage and made it the easiest smoothest process for me, I didnt have to do anything. She called when she said she would and was always professional and pleasant. I went with meridian on my original mortgage application 5 years ago and again now for remortgage and wouldnt hesitate in recommending them to others.

1 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Following our mortgage confirmation…

Following our mortgage confirmation which was processed well, we were contacted to have an optional further meeting to discuss our insurance options. Explaining that this is something we have put in place privately was not good enough for Meridian and Ben sent us passive aggressive emails that were not upfront and clear implying we were at fault for not pursuing this through the company. This has completely tarnished our view of the company and for the unprofessional handling of this part of the process we would not recommend this company and will never use them again.

6 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Emma Morley was a star in providing us…

Emma Morley was a star in providing us with an offer swiftly and communicated well through out the process and beyond.

31 de dezembro de 2024
Avaliação não solicitada
logotipo da Meridian Mortgages

Resposta da Meridian Mortgages

Thank you for your kind words. We’re so glad Emma could provide swift support and keep you informed throughout the process. We really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Helpful and accommodating

I was serviced by Vicki Collings-Cramp whom was happy to answer any and all questions I had. They worked around my schedule and was happy to consult over online video meeting. Even though they are commission based, you can tell they are there to help you get the best offer and provide unbiased advice.

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from Penny Bennett

I couldn't fault penny Bennett on my journey to apply for a mortgage as a first time buyer. She helped me through thick and thin in getting what I need on peperation to buying a house..she went above and beyond her roll/duties to look after me on getting things complete. Thank you very much penny on making it easy, swift and stress free. Making my dream come true I one happy chap.

29 de janeiro de 2025
Avaliação não solicitada

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