Millets - Fareham Avaliações 

617
O TrustScore é 5 de um total de 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to order on line. Rain jacket to replace one which was lost. Easy to pick up in Fareham. Very pleasant service i shop. Jacket looks fine but we've had no rain!

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great service from Millets as usual Sadly sandals ordered were much smaller than the advertised size so had to return item

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Fareham

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Reino Unido

  • 01329 553088

4,8

Excelente

O TrustScore é 5 de um total de 5

617 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(617)

5.071 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lauren in great help

I have been meaning to write a review for Lauren for some time now. I have been served by Lauren on many occasions, she is an excellent member of your team who goes out of her way to ensure I have been looked after and my shopping needs met each time. The purchases I have made have been excellent and just what I needed, the last two things being a decent pair of Scarpa boots and sealskin gloves - Thanks for all your help

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very good in store staff who paid…

Very good in store staff who paid attention and were knowledgeable about the product. The salesperson made a sale, rather than milling around as is useful for many retail staff today. Good Friday deals made for a good price on today's purchase.

9 de novembro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service and really helpful…

Excellent service and really helpful and knowledgeable staff. Both Connor and Owen deserve praise…

19 de outubro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Wonderful in store service from Lauren…

Wonderful in store service from Lauren who was very knowledgeable and helpful in choosing the best walking shoes for us and Owen for running back and forward picking various styles and sizes. They were short staffed with only two people in that day, but still gave us their time and attention Thanks

4 de outubro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great shop

Great shop. With a wide range of products. Staff always helpful, they also give extra discounts, when you show your Defence Discount Card. Helping veterans and our Armed forces. Any Company that does that gets my vote. And should be supported. Well done Millets

5 de outubro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and attentive staff offered…

Friendly and attentive staff offered great advice

25 de setembro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Spot on

Bought some walking boots today. The lad helping me was so knowledgeable and wasn’t doing the ‘hard sell’. Genuinely wanted me to be happy with them. The girl who served me behind the counter was so friendly (and funny). What a great workforce. I hope their pay reflects that! Thanks guys. 🥾

10 de setembro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Sleeping bags "explained".

The website is ok, but there is no substitute for getting things explained and being able to look before buying....

7 de setembro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thank you to the young man who helped…

Thank you to the young man who helped me choose my walking boots. First class service. My friend had recommended the Fareham store as she has been before and the young man had been so good in helping her find the right walking equipment. Sorry I hadn’t got the name.

5 de setembro de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, who made sure we had the correct items we wanted.

31 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Connor was incredibly helpful in…

Connor was incredibly helpful in helping me find hard wearing and comfortable walking boots. Would highly recommend coming to this store. Connor was knowledgeable and generous with his time. Can’t wait to take these Berghaus shoes out for a long walk.

31 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Enthusiastic and Knowledgeable

Enthusiastic, friendly and knowledgeable staff directed me to some great bargain jacket and walking shoes.

28 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Outstanding service.

While in your Fareham store yesterday I noticed a couple of wetsuits, but not in my size. Lauren was quick to help when I asked about getting one. She immediately checked the stock room and with no luck there, proceeded to order one. She informed me it would be at the same price and delivered direct to me.
I was so impressed with her attitude, knowledge and service, that I just had to give a glowing review! I hope she is recognised as a valuable member of staff.

25 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

First class service from Megan

Fabulous customer service from Megan in the Fareham store today. Very patient with me trying to find walking shoes. I think I tried on most pairs! Asked lots of sensible questions making sure that I got the right pair. All in all a great experience, thank you.

21 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent quality garment it is exactly…

Excellent quality garment it is exactly what I needed..

2 de agosto de 2024
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Megan @ Fareham Store

Megan at the Fareham branch was extremely helpful.
Pleasant shopping experience.
Thank you so much.

7 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Lauren was friendly and helped me with exactly what I was after tent wise and was very knowledgeable and was very clear on aftercare also. Even helped me carry big tent.

7 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Above and Beyond

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over and above and if you have staff rewards then she needs to be recognised. Excellent customer service received.

6 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

They had what I wanted in stock for a…

They had what I wanted in stock for a good price. The 2 members of staff I saw were very helpful. Can't ask for more.

2 de agosto de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I visited the Fareham branch today to…

I visited the Fareham branch today to buy a bag the sales assistant lady was very helpful and had a smile on her face and she has made my day and left the store with three bags rather than one I was very happy to the customer service she delivered and very impressed with the high class and politenessshe service me with and her name is Megan

26 de julho de 2024
Avaliação não solicitada
logotipo da Millets - Fareham

Resposta da Millets - Fareham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

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